ITMS Pinged but no Updates on Podcast Episodes

I've produced 7 episodes for this podcast. So far only 6 show up on my ITMS page.
http://pdxcabbie.podbean.com/
Other Podcast directories are updating
http://www.vicasting.com/podcast/10332/pdxcabbie.aspx
http://www.podcastalley.com/podcastdetails.php?podid=52385
http://www.podcastingnews.com/details/pdxcabbie.podbean.com/feed/view.htm
I've pinged the ITMS several time over that last 18 or so hours and yet the situation hasn't changed.
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/pingPodcast?id=265594029
The feed is reportedly good as per Feedvalidator
http://pdxcabbie.podbean.com/feed

I see now that this may be a problem with the ITMS and not an issue of corrupted metadata or broken feeds.
It seems that the "This American Life" podcast is at least three days behind in showing the current episode on the podcast page. As per the page, the current episode is titled "Mapping" and is dated 10/21/07. My latest download of that podcast is from 10/28/07, titled "In Dog We Trust."
http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=201671138
My point is that if the ITMS isn't showing the most current episode for their most popular podcast, there is definitely something wrong with the store.
My question now would be; Is this addressed somewhere on the Apple site or is it simply ignored and left to be corrected without any declaration of cause?

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When will the itunes store update my podcast episodes?

Well, here it is a month now, and iTunes is still not updating my recent episodes in the iTunes store. Yes, I know Subscribers can still get the episodes, and they show on my Podcast App, but for people searching for new Podcasts to listen to, they can't get my most recent (and better) episodes to listen to. I have sent two emails to the podcasts at apple address, and no reply. I see most podcasts have new episodes showing, and now I'm just getting ****** off about it. The fact the engineers 'know about it' and are 'working on it', does little to pacify me after an entire month of this being messed up.
What to do next? I've been patient and trying to wait it out knowing 'eventually' it will be fixed, but for brand new Podcasts this is a very important issue.

I had this problem too, wrote apple and no reply. Finally I wrote libsyn (where my podcasts are stored) and they replied within a day and also contacted iTunes for me and asked them to manually add my last two episodes. iTunes did that within a couple of days, but it took a couple more days for iTunes to show that anyone was downloading those episodes.
Another problem is that I had been on new and noteworthy for my main category and sub-category before. Those usually update pretty regularly too I think - not sure because i only checked them a couple times a week before I started having these problems. Even though I had twice as many downloads yesterday (430) than normal, it didn't change my standing at all on the new and noteworthy chart. I'm in my subcategory, but haven't made it back up to the main category I'm thinking because of this glitch.
If you have any thoughts on whether or not this is affecting our standings in the categories, Roger, I would love to hear them. I realize we can't really do anything about it anyway, but it would be nice to know. Here's a link to my podcast: https://itunes.apple.com/us/podcast/the-christian-habits-podcast/id899589208?mt= 2
Also, wanted to say how much I appreciate reading all your advice to everyone, Roger! Sorry I'm not putting this new problem in it's own stream, but I wanted to share with Joey what helped for me to get the episodes up.

How do I Update Video Podcast Episode?

I uploaded a new m4v file and updated my xml feed file with the new file name and a new release date/time. I kept the title the same (see http://feeds.thesailingchannel.com/TheSailingChannel | the C Cushions episode). My feed url reflects the change but the subscription doesn't update in iTunes (even when I force a manual update). I currently have the orginal episode in my library. I'm wondering: do I have to delete the original episode before itunes will update? Should I also change the title of the updated episode in my xml file? I want all current subscribers to get the update, so having a user delete the current version first is not an option. Suggestions?
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Never mind. I found it.

Updating your podcast question....

I am trying to use the "ping" method after updating my podcast, as stated here http://www.apple.com/itunes/podcasts/techspecs.html,
in hopes that it would quickly update my podcasts on iTunes. How long is it supposed to take to update?

It varies -- the update is instant, but it may take several hours for the update to appear on site, as the cache for that page is refreshed on the servers.
If it's taken longer than that, make sure your feed is working properly and validates with http://www.feedvalidator.org. Failure to update after a ping usually indicates a problem with the feed, if the update doesn't appear within a day or so.
Good luck
-S

New Podcast Episode Not Updating in iTunes

Hello Apple Community,
My name is Sara Simms, I have recently started a new DJ podcast series called Flight. My new episode has not updated yet in the iTunes store (its been over three days since I uploaded it)
My podcast episodes are hosted here:
http://sarasimms.blogspot.ca
My Feedburner URL is:
feed://feeds.feedburner.com/sarasimmsflightofficialpodcast
I also uploaded new artwork via Feedburner, in the 'Podcast' section of iTunes I see the artwork has updated.
However, in the iTunes store itself, the new artwork is not displayed. Here is the link to my iTunes podcast:
http://bit.ly/VM8tcF
I just pinged Feedburner, hopefully this helps to update everything.
Could anyone else please let me know if there's anything else I should check/change to make sure my podcast episodes are updating?
Thank you in advance!
Best wishes,
Sara Simms

Your second episode has a media file referenced at http://sarasimms.com/wp-content/uploads/2014/flight_episode_two
This works when the URL is entered in a browser, but at the URL has no extension (.mp3) iTunes does not see it as being a media file and thus does not display the episode. You need to give a full URL including the extension, as you have done for your first episode.
You are mixing episodes with and without media files - there are a lot of earlier episodes which don't have media files - these won't show in iTunes. If blogger limits the number of episodes shown in the feed, these will count towards that limit which could result in episodes not showing in iTunes once you have added enough episodes to trigger the limit.

Suddenly I can't download podcast episodes to iPhone, but they'll still stream

I seem to no longer be able to download podcast episodes on to my iPhone. When I update/refresh podcasts, the little numbers appear over podcasts, indicating there are new episodes: but when I go through to the podcast, I see the little "cloud + arrow" icon (whereas before they'd download automatically). I press on the cloud/arrow icon: it dims briefly, but nothing happens. In the "My Stations" view, there's the command "Download all" at the bottom: if I press that, it dims briefly, but nothing happens.
The episodes still stream fine: if I play them, they'll play, with occasional lags from streaming. But I now seem unable to download them.
Is anyone else having this issue?
Please, please don't tell me this is just Apple's latest move in "improving" Podcasts: I'd be horrified but not entirely shocked if they decided "No, you don't really want to download podcasts - you should just stream them all the time, because that's the right way to do it. And you want to do it the right way, don't you? The Apple way. The only right way."
This appears to have started this morning, and I updated with iOS 7.0.4 last night. Maybe that's a coincidence, or maybe it's connected.
Just when I was reconciling myself to the Podcasts app ...
Thanks in advance!

Well, the tried and true may have worked: I turned the iPhone off and then on again, and now downloads seem to be working properly. On/off button, is there anything you cannot do?

Removing podcast episodes from iTunes 12 but keeping the files

I want to be able to remove a podcast episode from iTunes 12 but keep the audio file on my computer. This used to be an option, but now I am no longer asked if I want to keep the file. It's just automatically moved to the Trash. I like to archive podcast episodes on my external drive, but I don't always feel like getting the drive out when I'm done listening, plugging it in and dragging and dropping the files. I'm lazy like that. I would keep the episodes I plan to archive on iTunes until I feel like breaking out the drive, except that brings me to my second issue: my podcasts seem to all be set to automatically delete played episodes after 24 hours, at least depending on what view I'm in. I have "Delete Played Episodes" set to "Off" in my default podcast settings, and when I context click a podcast in the "My Podcasts" view and select "Podcast Settings" it says "Delete Played Episodes" is "Off". However when I go to the Playlists view, select an episode and click the "Settings..." button at the bottom, it always says the selected podcast has "Delete Played Episodes" set to "On", even if I click to change it to "Off" in that view. So there's obviously a contradiction there. I don't want to take the chance that my played episodes will be automatically deleted so the sooner I get them off iTunes the better. Unfortunately that means deleting them, then dragging them from Trash back to the iTunes Media/Podcasts folder and into each appropriate podcast folder, which is annoying. Please tell me that the removal of the "Keep the file" option is just a bug. If Apple is, for whatever reason, trying to discourage me from moving my played episodes out of iTunes and onto another drive, then I'm just going to stop using iTunes altogether.

The iTunes Store reads your feed at intervals and caches the contents (the information, not the actual media files): when you make a change to the feed it usually takes 1-2 days for this to be reflected in the Store. Pinging doesn't seem to make a lot of difference. Very occasionally it all slows down and can take several days.

Podcast episodes not updating correctly in iTunes

Hello,
I am having a problem with my podcast episodes not updating correctly in iTunes. The last 5 episodes I published appeared in iTunes at the bottom of the episode list, as if they were old episodes--i.e., they appear as if they were the first 5 episodes published. They also do not have a date assigned to them as the rest of the episodes do. They were not distributed to podcast subscribers, possibly because iTunes is not recognizing them as new episodes.
Here is my podcast feed: http://ic.instantcustomer.com/instantcasts/feed/podcast/5047174b90f14efe542431c2 674b1bd9
And here is the link to my podcast in iTunes: https://itunes.apple.com/us/podcast/small-business-marketing-minute/id896451432
The problem began with last Wednesday's episode, which was Episode 30, and has continued ever since. I did not do anything differently when I published that episode than I did when I published the previous 29 episodes, and those updated just fine, or at least seemed to as far as I could tell (i.e., they appeared correctly on iTunes, and appeared as a new episode for me as a podcast subscriber). Also, after examining the rss feed, I could not see any difference between episodes 1-29 and episodes 30--34, at least as far as the way the feed was formatted. So, I have no idea what triggered the problem, and no idea how to fix it. If I can't resolve the issue then I think I'll have to abandon the podcast, since there's no point in publishing a podcast that doesn't distribute new episodes to subscribers.
If anyone can shed light on this problem for me, it would be most appreciated. Thanks!
-Kevin

As you say, in the Store the latest episodes don't show a publishing date. When subscribing in iTunes, none of the episodes show a publishing date, and they are listed in the order they appear in the feed.
In the feed, none of your episodes has a 'pubDate' tag, which is where iTunes gets the date from. Since most of the episodes in the Store have a date, it looks as if originally your episodes had this tag, but that five episodes back you did something in whatever method you are using to create your feed which removed these tags: the Store is presumably getting the dates from its cache since the episodes haven't changed, but obviously doesn't have the dates for the last 5 episodes.

ITunes stops updating podcasts / iTunes has stopped updating this podcast because you have not listened to any episodes recently. Would you like to resume updating this podcast?

Hi,
My iTunes is set to automatically update podcasts and keep the last five episodes of each podcast.
However, iTunes appears to stop updating podcasts after several (five?) unwatched episodes and gives me an exclamation mark in the podcast overview. Clicking on that, I get the message: "iTunes has stopped updating this podcast because you have not listened to any episodes recently. Would you like to resume updating this podcast?"
This is not what I intend... and not what I told iTunes to do... (at least this my reading of the below settings)
This stopping is rather less then ideal: (1) if I am going away for two weeks, which I often do, I would still like to have the last five days of news, not the last five days of news back from the date I left, (2) I need to click update for approx. 20 podcast on regular basis, (3) my iPhone is synced to iTunes as soon as I come home, if iTunes does not have the podcasts downloaded, they are not copied over to the iPhone, and the iPhone will attempt to download the episodes via 3G next time I play the podcast on the go, (4) I am mainly using iTunes functions, such as smart playlists and podcasts, through another app (Plex, a fullscreen media player) and it is a pain to have to go to iTunes to manually do things. That is why this bothering me...
How can I get iTunes to behave as intended? (From reading through old posts I know that there is a Doug script adressing this problem, which I have just set up, but I would prefer to use internal settings if possible... maybe I am just missing a setting)
Thank you for your ideas!

Thank you for the response, Roger!
OK, that's how it is then.
The iTunes podcasts settings should be reworded in that case because it suggest something different from what it does. And, of course, it would be ideal for Apple to make this more flexible and allow users to set up their podcast downloads in their way and not be so motherly (c'mon, Apple, your users are not as dumb as you think, and they have uncapped Internet connections these days anyway)...
Btw., for anyone interested, this is external script I am using now:
http://dougscripts.com/itunes/scripts/ss.php?sp=updateexpiredpodcasts
Including the "cron job" setup here:
http://dougscripts.com/itunes/2011/12/updated-update-expired-podcasts-v2-2-and-l aunchd-project/
Cannot tell how well it works because I have just set it up, other members of the forum say it works for them...
If anyone knows of in-app solutions, please share...

My recent podcast episodes are not getting updated on my iTunes page.

My podcast which hosts on Podomatic (http://mandate.podomatic.com/) has not been updating on iTunes for my last few episodes. Usually it takes a few hours or even a day, but its been weeks since iTunes updated my last episodes. I'm not too sure what the problem or issue is. My iTunes page is (https://itunes.apple.com/en/podcast/mandate-connates-podcast/id657296232?mt=2)
Currently there are at least 3 episodes missing that are up on Podomatic but not showing on iTunes.
Any suggestions?

Hi mandateconnate,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you tried to publish a podcast but it is taking a while to show up.
How to publish a podcast on the iTunes Store
Note: The iTunes team reviews each podcast submission. Depending on demand, it may take a week or two before your podcast is added.
Cheers,
Mario

New Podcast Episodes Not Updating if Not Subscribed

Hey there,
My podcast hasn't updated the latest two weekly podcast episodes if you haven't subscribed. If you have subscribed, the episodes are available for download. XML uploaded yesterday.
Here is my xml feed: https://s3.amazonaws.com/GraceHB_Downloads/Audio/Poderator.xml
Here is the iTunes link: https://itunes.apple.com/us/podcast/grace-lutheran-church-hb/id470693381
Thanks in advance for the help.
Lee

The 'title' tag for your 2 September episode reads
<title>Love Thy Neighbor</title>
The ode at the start isn't upsetting the iTunes application but it's upsetting FireFox when used as a feed reader and is flagged as an error by FeedValidator, so it's extremely likely that it's upsetting the Store and rendering the feed unreadable. You need to remove it.
The code appears to be for a linebreak and is, I read elsewhere, permissible in XML 1.1 but not 1.0 which is what you have specified: in any event, you don't want a linebreak and getting rid of it altogether will probably solve your problem.

Podcasts episodes not visible and not updated

Since 2 weeks I have noticed that in iTunes for Windows new postcasts episodes are no longer visible in the Postcast section. The result is that as no updates are shown (also not after using the refresh option) the new episodes are not downloaded either.
The strange thing is that when I look in the iTunes Store or create a Smart playlist with Grouping set to Podcast the episodes are visible.
Any suggestions why the episodes are not visible and not updated?
Thanks.

Does this fit your situation? iTunes will stop updating a podcast subscription if you have more than five episodes downloaded but not listened to, as detailed in this page:
http://support.apple.com/kb/TA23353
which states:
You've subscribed to a podcast but have more than five unplayed episodes. iTunes will stop automatically downloading newer episodes. You may get the following message:
iTunes has stopped updating this podcast because you have not listened to any episodes recently. Would you like to resume updating this podcast?
You can click Yes to continue downloading additional episodes. Or you can just listen to any part of any episode and a new episode will download at the next update.

HT5772 How do I delete podcast episodes that I don't want to keep without having them stay in my List view in iTunes and clog it up? I have some episodes that I've listened to that I want to keep, but others I want to delete.

Using iTunes on my MacBookPro, I find that when I want to delete selected podcast eisodes, they still stay in my List view with the cloud symbol next to them. I don't want them in my List view. I want them gone. I don't want to download them ever again. I do keep some episodes so I don't want to do the draconian thing and delete all podcast episodes once I've heard them. The other problem I have with trying to delete episodes is that some podcasts then have the same episodes pop back up as though I haven't listened to them. I've deleted a bunch of Science Friday episodes only to have them download again ready to hear. Not only that, but some episodes will finish playing or stop playing in the middle of an episode and a random podcast will start playing. Think! does that. GAH!!
Does anyone know a workaround? The same nonsense happens in any iTunes view I try.
<Edited by Host>

You can delete photos from individual albums but not from the camera roll. If you try to delete a photo from camera roll it will be deleted from all other albums ("locations") that contain the photo. This is because the actual photo is in the camera roll (the albums only contain links to the photo in camera roll, not the actual photo).

Podcast episodes won't download in iTunes app (but works fine on desktop)

Hi, I can't figure this out:
Our podcast episodes simply won't download in the iTunes app on iPhone. The download simply stops at 10.3 kB (or sometimes at another value), without really getting started at all.
This is very odd, since downloads are working fine in iTunes on the desktop, and in other apps on the phone (such as Instacast).
Here's the iTunes-page for the podcast:
http://itunes.apple.com/no/podcast/filmfrelst/id303539607?l=nb
And here's the RSS feed URL:
http://montages.no/filmfrelst_files/rss.php
(The podcast is called "Filmfrelst", and is searchable in the iTunes app)
Any clues?

OK, seems like I located the problem - sort of. It's not the feed that's the issue, but rather the fact that I'm pushing my MP3-files through a PHP script which does some statcounting. If I access the MP3 files directly, the iTunes app downloads them OK.
So I'm guessing maybe my headers aren't exactly what the iTunes app is expencting? Here's a snippet from the PHP file which outputs the MP3 data:
header('Content-Type: audio/mp3');
header('Content-Length: 'filesize($location));
@readfile($location);

ITunes displays my podcast show but no podcast episode?

I was notified that my first podcast was accepted by iTunes a day ago. Here is the URL given in my acceptance email:
https://itunes.apple.com/us/podcast/just-love-walking-show/id733590672
I can see my Just Love Walking show description and the first episode from the URL above, but when I click "view in iTunes"
ONLY the Just Love Walking Show description appears but NO podcast episode.
1. Will the episode appear within the next day or so?
Or is there a problem that I need to investigate & remedy?
Also,
2. Can I make changes to the iTunes category in the future? Currently it just shows "amateur" when I was hoping it would show "Sports & Recreation" the higher level category. Can I change that in my iTunes podcast description at the feed level in my feed provider's account (Libsyn).
Thank you.
JustLoveWalking

Rob & Roger,
OK, I just did a search for the Just Love Walking Show iTunes on google and was linked to my iTunes podcast show page where I finally DID see and was able to play my first (and only) podcast!! Hurray!!
I viewed it from: https://itunes.apple.com/us/podcast/just-love-walking-show/id733590672 and then linked to iTunes. I also could see the same display of the episode from a search inside of iTunes.
BUT...my podcast cover artwork did NOT show up in iTunes! The cover artwork has been displaying beautifully for several days in iTunes and I have NOT changed anything in Libsyn to effect any changes. My Libsyn feed is: http://justlovewalking.libsyn.com/rss
Also I just checked my own website and the podcast cover art continues to display wonderfully well for my Libsyn Wizard player embeded links on my site: http://www.justlovewalking.com/ . So what could the problem be now? My cover artwork fulfills the iTunes requirements (RGB color, 1400x1400, HD quality, etc) and as I said, has displayed on iTunes for several days!
I hope this will sort itself out soon! I'd like to be able to start promoting my podcast and to be able to tell people that I'm listed on iTunes (with cover art that I've been very careful to create correctly for iTunes).
...sorry to go on...this is frustrating...
Again your help has been really supportive and I truly appreciate all of your responses:)
Best Regards
JustLoveWalking

ITMS Pinged but no Updates on Podcast Episodes

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