Itunes 10.5 win7 preferences freezing issue
Hello there,
First of all, i have iphone 3gs, ipad1 and ipad2 authorised with my win7 PC (64 bits) and one ipad1 and itouch 1st authorised with an iMac, iphone 4 and itouch 2nd with a xp netbook.
Installing ios5 went very fine with the iphone 4 and xp in the same day when ios5 released.
But with the iphone 3gs, ipad1 and ipad2; i had no luck up to now.
The main problem is, after i have upgraded to itunes 10.5 and when i click the edit>preferences, itunes freezes. After approximately 5 minutes, the preferences window opens. I can navigate all the preferences smoothly except for the devices tab. When i click it, it again freezes for 10 mins, after that i see an empty backup list. I know that my backups are in my HDD (i check the backups at its location).
Also when i tried to make a new backup, an error window says something like it can not communicate. When i try to make the communication tests, it passes.
I' ve searched the net and found those :
http://support.apple.com/kb/HT1923
https://discussions.apple.com/thread/2577205?start=0&tstart=0
http://support.apple.com/kb/ts1717
http://support.apple.com/kb/TS2363
https://discussions.apple.com/thread/3033441?start=0&tstart=0
https://discussions.apple.com/message/8783370?messageID=8783370#8783370?messageI D=8783370
http://support.apple.com/kb/HT2292
http://www.donloper.com/tech-support/itunes-freezing-up.html
I' ve done anything in those articles and with non of them i could succeed.
I' ve uninstalled itunes and components in the order the article describes. Deleted configuration files, checked anything that remains. Opened a new account. Disabled all non ms services and programs. Deleted all my podcasts, changed them to update manually. Anything that is written in those articles for several times and came to a conclusion that i think the problem is with this version of itunes.
The worst thing is not only being able to use woderful ios5, my ipad2 64 gb + 3g' s microphone has a failure. I will change it at the service. But as soon as i can' t make a backup and update to ios5; i cannot.
So, i' am really very sad about this and i please from Apple and all the community to find a solution and/or Apple, please find the bug and release an itunes update with a fix soon.
Apple, i can send you any file that you can request from me to speed up the process.
And community please, don' t write anything without reading the links i have written above!!!
so what i did is to remove all Apple components including the icloud utility, safari etc as explained here :
http://support.apple.com/kb/HT1923
and then downgraded to 10.4.1 as there were a link to download it :
http://support.apple.com/kb/DL1427
the result is success as i could see my backups which were already there, and could be able to backup again.
the sad part is i' m stilling waiting for an itunes fix (10.5.1 let's say). 18 days have past away. I want to be counted in those 25M successfull upgraders of ios5 and happy apple users over somewhere.
..and of course, as usual, i have a suggestion for dear APPLE STAFF!!
i understand that itunes programming is so complicated (it' s not users' choice of course, that's the way Apple wants it to be). And i am sure that you are reading all this boring cries although you don' t usually reply or say or comment anything (That' s God's behaviour and i don' t prefer that a company or human being acting like that). So while you are on the go for solving this issue in itunes, why not enhancing the icloud tool detecting the idevices backups in the PC at their location and being able to upload to the cloud (God knows, maybe we could need extra storage, and you also don't loose any trading??) and as we, customers who stuck in ios4 could go for any other pc, upgrade to ios5 and then download our data from the cloud? Then, you may have extra time to solve the bugs in itunes. what we will loose only not being able to sync media with our pcs which is quite acceptable.
Buuut, you have to warn us that you have changed the icloud utility like i suggested (if you ever do) as we can' t be aware of that because we don' t have 10.5 itunes and the icloud utility for now.
Cheeerss!!
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System Specs :
Hardware :
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2.66 GHz Intel Core 2 Duo with 2 GB 667 MHz DDR2 SDRAM
Software :
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panic(cpu 0 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f80c63342, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010f18a470, CR3: 0x0000000000100000, CR4: 0x00000000000206e0
RAX: 0xffffff800ddf4c04, RBX: 0x0000000000000004, RCX: 0xffffff800d371b04, RDX: 0x0000000000000040
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R8: 0xffffff807cd63790, R9: 0x0000000000000000, R10: 0x0000000000000518, R11: 0xffffff8010537b04
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0xffffff807cd63150 : 0xffffff8000220702
0xffffff807cd631d0 : 0xffffff80002c268d
0xffffff807cd63370 : 0xffffff80002d7a3d
0xffffff807cd63390 : 0xffffff7f80c63342
0xffffff807cd634b0 : 0xffffff7f80c64155
0xffffff807cd63520 : 0xffffff7f80c644ab
0xffffff807cd63640 : 0xffffff7f809f514b
0xffffff807cd63760 : 0xffffff7f808f2695
0xffffff807cd63850 : 0xffffff7f808eab9a
0xffffff807cd63920 : 0xffffff7f808ed366
0xffffff807cd63970 : 0xffffff7f808ef65e
0xffffff807cd639a0 : 0xffffff7f808f1728
0xffffff807cd63a40 : 0xffffff7f80917657
0xffffff807cd63c30 : 0xffffff7f80919088
0xffffff807cd63d00 : 0xffffff7f81792ee8
0xffffff807cd63d20 : 0xffffff7f81791c75
0xffffff807cd63d50 : 0xffffff7f81792569
0xffffff807cd63e80 : 0xffffff7f817841e7
0xffffff807cd63ea0 : 0xffffff7f817b5964
0xffffff807cd63ec0 : 0xffffff7f817b5ddc
0xffffff807cd63ef0 : 0xffffff8000639626
0xffffff807cd63f30 : 0xffffff80006383a0
0xffffff807cd63f70 : 0xffffff8000638244
0xffffff807cd63fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.0.4)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000->0xffffff7f80b88fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000
dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000
com.apple.nvidia.nv50hal(7.0.4)[2E84958C-1EEC-316B-9F7A-68C368F83476]@0xffffff7 f80b89000->0xffffff7f80eaafff
dependency: com.apple.NVDAResman(7.0.4)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000
com.apple.GeForce(7.0.4)[6F2B5A22-F2F2-34A6-9721-8011B1E03300]@0xffffff7f8174b0 00->0xffffff7f81807fff
dependency: com.apple.NVDAResman(7.0.4)[7E65ECA2-D3A1-35F8-B845-C975FB531E7E]@0xffffff7f808 b2000
dependency: com.apple.iokit.IONDRVSupport(2.3)[E99C8907-946D-3F1A-A261-4C0F2D5D0451]@0xffff ff7f808a0000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f8083e000
dependency: com.apple.iokit.IOGraphicsFamily(2.3)[897EB322-FD55-36D7-A68E-9E9C34A74A84]@0xf fffff7f80868000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11B26
Kernel version:
Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011; root:xnu-1699.22.81~1/RELEASE_X86_64
Kernel UUID: D52AAB80-B2BC-3C6E-BBEA-78BD28064998
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 6688834587150
last loaded kext at 5745899681723: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f80791000, size 36864)
last unloaded kext at 5890567695437: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f80791000, size 36864)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.driver.AppleHDA 2.1.1f12
com.apple.driver.AppleMikeyDriver 2.1.1f12
com.apple.driver.AGPM 100.12.40
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleIntelHDGraphics 7.0.4
com.apple.driver.AppleIntelHDGraphicsFB 7.0.4
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.GeForce 7.0.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleMuxControl 3.0.8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 220.8
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.driver.AppleUSBTCKeyboard 220.8
com.apple.driver.AppleIRController 309
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.driver.AirPort.Brcm4331 511.20.10
com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleMultitouchDriver 220.62
com.apple.driver.IOBluetoothHIDDriver 2.5f17
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.1.1f12
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.1f12
com.apple.iokit.IOHDAFamily 2.1.1f12
com.apple.driver.AppleSMC 3.1.1d2
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.8
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.0.4
com.apple.NVDAResman 7.0.4
com.apple.iokit.IONDRVSupport 2.3
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.kext.triggers 1.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMultitouch 220.23
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IO80211Family 400.40
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.10)
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 320,07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
Any idea what it is? I'd appreciate any sort of diagnose?
My Mac has had some freezing issues before and recently was in repair because of those (memory was changed), but I've never got an error message after a freeze, and I've always had to force shut down it when it freezes. Ran the Apple hardware test couple of times, but nothing found.
I guess I have to reinstall Lion if this continues...Hello V-MA!
I found this webpage: http://osx86.wikidot.com/known-issues#toc1
by googeling for "com.apple.NVDAResman"
Probably you have to remove the Geforce Grafic drivers as discribed here. But please wait until some others in the forum confirm this.
If you don't understand how to do these commands with Terminal, ask once again for help.
In your message you did not metion, that you just updated 1 hour and something your OS ("System uptime in nanoseconds: 6688834587150"). This is an important information.
marek
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