ITunes ask for my password, old password saved
So every time I access my account in iTunes or attempt to purchase something a prompt comes up that states I have entered the wrong password. How do I go about saving my password so this won't happen in the future? Apparently an old version is saved and it tries that one and it's wrong. I don't see a "save password" option when entering my password otherwise it would be easy to correct. Using the new red iTunes. Thanks!
Same problem here, and the issue started a couple of weeks ago (pre-Yosemite) when I updated my Apple ID password due to a possible security issue.
When I launch iTunes for Mac, the window posted above (Enter ID and Password–Apple ID was entered incorrectly) appears.
I enter my Apple ID and Password, and the following additional window appears: Did you forget your password?
I click cancel on this screen, and iTunes behaves as expected, allowing purchases and everything else.
The next time I launch iTunes, the cycle of password issues starts over.
Similar Messages
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When I opened my App Store today, I found 6 apps needing update. I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>. I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already. I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating. My questions: (1) Why is iTunes asking for a password for an old account when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
<E-mails Edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates. -
everytime i want to restore my previews backup to my new iphone, itunes asks for my password, when i enter my password it tells me my password is incorrect, but its not! i have even changed my password. but still nothing! I get the same error from itunes!!!!
Try using your computer password. I tried any password I could think of relating to my phones, but it was none of them; it was, in fact, my computer password.
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I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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ITunes asks for my password EVERY time
When I open iTunes it asks for my password at least twice but sometimes 5-6 times every time I open it! Ahhhhhhhh! How can this eb stopped it really is very, very annoying Apple! I pay for Match but I'm beginning to think iTunes is becoming overly complicated and not worth the money......
Okay, I think I got the answer. I went to the Apple store and asked a salesman who pointed me in the direction of another salesman who knows his stuff. I've only done this for a few days, but it seems to be working.
Open itunes and sign out and de-authorize. You must do both.
He reccomended going into keychain access and deleteing the itunes entry. I could not find it, which may have been the problem, more later.
I then rebooted and cleared PRAM for good measure.
Now restart itunes and sign in and authorize.
I did this on Monday night and have not been having the problem, I opened itunes several times and rebooted several times, etc.
Today I checked keychain access and now I see an itunes entry.
I think it is okay now! -
I was having issues with my iPad so decided to do a complete wipe and restore. The wipe went fine, but when I asked iTunes to do the restore it asks, "Enter the password to unlock your iPad backup"
I tried firstly entering the password I used to lock the iPad previously. That did not work
I then tried the iTune password. That did not work either.
Can it be there is another password for the back up of which I am unaware?
Is there a way to unlock the backup and restore it to the iPad? Can the password be reset somehow?
What is the point of a backup that you cannot restore?So, why is it not the passcode used to lock the iPad? And why is the prompt not a little more specific, "Use the unique passcode for unlocking encrypted backups" might have been more helpful. As it was I tried, in my desperation, to use not only a) the passcode with which I locked my iPad, but also b) my Apple ID password (also, I would have thought a reasonable option), c) my usual "master/default password" and d) the PREVIOUS password for the iPad... It was having none of it.
Curiously, having rebooted iTunes it now is performing a sync with the iPad (it did not even give me the option to do a restore) and this is even more confusing since the iTune screen shows the usage (25 GB free) along the bottom to be the same as my iPad BEFORE the wipe, but the pull down graphic (under the devices pull down menu) show 100% unused...
To be honest this takes me round in a circle, since my original problem was iTunes saying I had 25Gb free, but the pull down graphic displaying almost 100% full and the system saying it could not copy to the iPad as there was only 1.87GB free... -
I am trying to redeem a free book from I picked up from Starbucks, and when I clicked the Redeem link and imputed my password, it did not toggle over to the Redeem site, instead it kept asking me for my password. I did it about four times until, I came to this site to see what is going on. It has been awile since I have used Itunes, but I have never had problems before redeeming songs or Itune gift cards.
I wonder what is going on.
Any information will be helpful. Thanks.Hi AnnaDiCe,
If you are repeatedly prompted to enter your password when trying to use the iTunes Store, you may want to make sure that you have the most recent update to iTunes:
Apple Support: iTunes 11.0.4
http://support.apple.com/kb/DL1614
This update fixes a problem that may cause iTunes to quit if you switch between wired and wireless syncing and addresses an issue that may require you to log into the iTunes Store repeatedly.
Cheers,
- Brenden -
ITunes Asks For My Password Every Time It Opens
Running Mac OSX 10.10.1 (Yosemite) and iTunes 12.0.1.26
Every time I open iTunes, it asks me for my password. It asks for it usually four times:
-to enable automatic downloads (twice, not always in succession)
- to enable iTunes Radio
- And to enable downloads
I've asked this before with no success and no solutions.
Can anyone help?
Thanks.Like Jassy, this is a relatively new issue. I hate to say it, but it seemed to coincide with my Mavericks update. I doubt it's because of that, specifically, but it was around the same time. I really think it's some kind of Safari/iTunes issue.
I actually don't understand what you mean by an active internet connection being the problem. I'm only on line when my Mac is turned on and (I assume) when I'm on email or browsing the web. I don't have any connections set up when I'm not actively on line. But even so, I don't know wh that would cause me to have to log in to iTunes (four times in rapid succession) every time I clear my browser history.
That seems to be the one thing that causes it though - clearing my Safari History. If I don't clear it, iTunes doesn't require me to log back in. Only when I clear it does iTunes make me do those four log ins.
Hope that helps clarify this. I'm not a real whiz at this. -
ITunes asks for my password every time I start iTunes
I have a MBP tunning Lion 10.7.2. I am running iTunes version 10.5.1. Everytime I start iTunes it asks for my itunes password to make automatic downloads available. So I enter it. But the next time I start iTunes it asks again, and again and again. If I hit cancel it will ask again. If I Sign Out of the store it won't ask anymore, until I sign into the store again. If I stay signed in and I hit cancle when it asks it still lists me as signed in.
This seems to have started since Lion.
Any suggestions? It's very annoying.Okay, I think I got the answer. I went to the Apple store and asked a salesman who pointed me in the direction of another salesman who knows his stuff. I've only done this for a few days, but it seems to be working.
Open itunes and sign out and de-authorize. You must do both.
He reccomended going into keychain access and deleteing the itunes entry. I could not find it, which may have been the problem, more later.
I then rebooted and cleared PRAM for good measure.
Now restart itunes and sign in and authorize.
I did this on Monday night and have not been having the problem, I opened itunes several times and rebooted several times, etc.
Today I checked keychain access and now I see an itunes entry.
I think it is okay now! -
Forgot password, tried to restore it many times with iTunes. Every time i finish waiting, iTunes asks me to respond on iPad. How can I respond if I forgot my password? Help please.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
Itune ask for a password but i cant becaus my ipod is disconnect
My ipod tell me to connect to Itune because my bro try to many times to find my password so now i even cant put it so i connect to Itune but wen i do.Itune tell me to put my password on my ipod becaus if i dont ,Itune can't open my ipod but there is no way to put my password...! ( sorry fot my bad english)
Place the iPod in recovery mode and then restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
ITunes ask for my password every time I update an app
Device: iPad2 with iOS 7.0.3
Starting just this week, every time I click on "update" to update an app, it prompts me for my iTunes password. This happens even if I click on one update after the other, it prompts me to enter my password every time. Last week, I was able to update apps and it didn't prompt me for my iTunes password each time.
Any ideas what may of happened?
Thank you in advanced.This worked perfectly! Thank you so much!
King_Penguin
Do you currently have Settings > General > Restrictions > Require Password set to 'Immediately' ? If you do then you will need to enter your password for every app update as well as for every new purchase. -
i have an iphone4. every time i turn it on i get an old I.D. and a message saying, "Apple password " then my email address and asks for the password. I have a different account that itunes on my computer recognizes. How do i remove this from my phone?
to remove that account.
go to settings > iTunes & App Stores > click on that apple ID then sign out. -
On my iphone 5 i have two iTunes ID, one is no longer in use, but keeps asking for a password which I no longer have, whilst the other is still being used. How do I delete the old ID?
Hello steveod2
The main thing to do is to sign out all services on your iPhone, like iCloud, iTunes & App Store, iMessage and FaceTIme. Check out the article below for more information.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
An OLD INACTIVE email address, asking for a password, continues to show up to play certain selections in my iTunes Music Library. I want to REMOVE this old email address, HOW DO I REMOVE IT!! All attempts to remove it have failed!
Yes, if you change your Apple ID to your new email address. You don't have to. Under those sort of situations you can speak to Apple about transferring your purchased items to the new Apple ID, and see if they will help you.
You don't lose access to your older purchased items, you simply cannot update or re-download them or, in some cases, use them without providing the old Apple ID and password. All purchased items are permanently tied to the Apple ID used at time of purchase.
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