ITunes can't "see" my external devices any more. What should I do?

My external devices used to sync just fine. Suddenly, iTunes doesn't even know they exist. How do I get them to reconnect again? I can't sync anything as things stand right now and it's very frustrating.

Hello there, MarciaBee.
The following Knowledge Base article offers up some great steps for troubleshooting your iPhone not being seen in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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ITunes is not showing up my device (Iphone4). What should I do?

iTunes is not showing up my device (Iphone4). What should I do?

Try searching for the app using Spotlight, if it finds it, it's just on another home page or in another folder. You can swipe your finger horizontally across the home page to get to spotlight and the other pages.
Do you have any restrictions set? You can disable apps from Settings > General > Restrictions.

FCP 5.04 still can't see my External Devices

Hey guys, I'm about at wits end here. FCP just won't see any camera or deck that I hook up to the computer, nor will it show an image to my external monitor. Everything was working fine, the computer froze up two days ago, and then things went a bit askew. First, none of my external drives appeared. But after letting the computer stay off for a while, they popped up.
I've:
Made sure all frames was selected (did no good because NTSC firewire is still listed as missing)
Made sure capture window was closed
Made sure viewer settings were proper
Trashed the FCP settings
Trashed the quicktime receipts
Reloaded Quicktime
Repaired the disk permissions
Still nothing. I'm using 5.04 with 10.3.9 and QT 7.04
Other than upgrading to 10.4.x, I'm stumped. But, like I said, other than the comp freezing up, nothing has changed on my computer.
Thanks in advance. . .
Power PC G4, 2gb RAM Mac OS X (10.3.9)

Sometimes you need to do the reinstall more than once to have it take. Make sure you do the trashing of the receipts. If it doesn't take, we can trouble shoot it further.
To do a full quicktime reinstall.
Go to /library/receipts and delete any files that say Quicktime followed by a number e.g. Quicktime703.pkg
Go to the Apple quicktime site and download the appropriate version of Quicktime to your hard drive.
Run the Quicktime installer.
Repair Disk Permissions for your System Disk (Disk Utility > Select the system disk > Repair Disk Permissions)
Reboot
Good luck.
x
btw - what camera are you using? A canon?

In order to create space on my MBA I just bumped iTunes media to G drive linked through Time Capsule. Now pointed iTunes at new iTunes libary on G drive and, even though all music files are there, iTunes can only 'see' 10 albums. Any help appreciated.

Bit more detail...
Mac Book Air has been struggling for space for a while so I bough at time capsule a) for back up and b) to host my itunes folder remotely. This didnt' work. I took it into the Genius bar and the genius there told me that time capsule is not designed for anything other than back up. Instead I have to connect a G drive through the time capsule's wireless router to my MBA.
I followed his instructions - moved my files from the Time Capsule and MBA directly onto the G Drive - which took a heartening 2 hrs so something must have been happening - and the held down 'Alt' when starting iTunes and selected the new itunes folder as the location of my itunes libarary which I wanted iTunes to 'point at'. When I opened iTunes only 10 albums are visible now.
In ITunes advanced preferences it says it is pointing at the correct folder. The files are all cleary there when I open the G Drive folder to take a look. But I cannot get iTunes to find them.
Any suggestions?
Secondary challenge - in spite of deleting the original itunes folder on my MBA I still get messages pop up telling me my start up disk is out of space and I need to clear some - I expected to stop getting this message now I had done this exercise above. I have emptied Trash. Again - any pointers appreciated. I am new to this world of 'intuitive' macbooks.
Cheers

After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

I have a problem with iPhoto , i can't open it , is rebuilding the database since 4 days now and i don't know what to do... i have 50.000 photo in iPhoto and i can't see it anymore....what should i do?

My iphoto crash few days ago and since few days my imac is try to rebuild the databese....now is 4 days and i'm warryes abouth all my pictures.
what should i do?

Try resetting the iPhone,
Reset your iPhone by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPhone will then go through a reset / reboot procedure and will be ready for use within about a minute.
Don't worry about doing this as you will not lose data or settings.
Good luck and do report back.

I forgot my admin password and i don't have the cd any more what should i do?

like i already said in the question!

What 'softwater' said implies if you have Mountain Lion or Lion (10.8 or 10.7)
'softwater' is absolutely correct but if you have Snow Leopard (10.6), you can follow these steps to reset the password :
If you have lost a password to an OS X user account on your Apple Macintosh, this will help you reset it. This guide works for all apple computers including but not limited to MacBook, MacBook Pro, iMac, Mac Mini, Mac Pro, and MacBook Air.
Start by having your computer shut off.Power it on, and hold Command (Apple Button) + S at the same time.
Soon you’ll see the computer booting up with lots of lines of code scrolling by. When it comes to a rest, type the following./sbin/fsck -y/sbin/mount -uaw
Now we’ll get a list of the users on the computer based on their home directory. Type:
cd /Users/
ls
When you see the folder name (99% of the time this will usually match the user on the system, unless you’ve renamed the account afterwords) of the user you want to reset, type the passwd command. Assuming that my account name was john, I’d type the following:
passwd john
Substitute john for the username you wish to reset.You’ll now be prompted to enter a new password for john twice. Once to enter it, the second time to confirm.
After this is done, type:
reboot
You can now login to that user account with the new password.

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well?

I have the newest version of the iPad and can not see it under devices in my iTunes account on my PC. I can however see my iPod touch under devices and sync it. How can I get my iPad to show under devices and sync as well? I have also tried may suggestions on the apple support site and none have worked. Any suggestions are welcome.

You need iTunes version 11+.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

How can i see the "manage devices" in my itunes account? because i want to remove a device from using my apple id. tnx so much

how can i see the "manage devices" in my itunes account? because i want to remove a device from using my apple id. tnx so much

Thanks pvonk, I will try downloanding the book from the Iphone right now.......
Just tried to download and it wants me to buy it again? Is there some way around this? I guess I thought that was the whole point of the cloud, buy it once and access from any of your devices right?
Also, I have logged into the icloud.com as suggested and will plink around there for a bit and try to understand. It is just all so dang different that what I am used to; Apple's way, that is.
Thanks again for the Icloud tip and if you know of a way to download without making a 2nd purchase I would sure love to hear it!
Geez. one other thing (I guess I am complaining) but I bought more space in the cloud, they took my cash fast enough but have not yet increase the size of my storage space yet? Is Apple sometimes slow to get internal stuff done?

I am running 10.8 and setup airport extreme to run music from my imac to my receiver in the other room. When I open sound from system preferences, I don't see an external device to choose, other then internal speakers. Any ideas?

I am running 10.8 and setup airport extreme to run music from my imac to my receiver in the other room. When I open sound from system preferences, I don't see an external device to choose, other then internal speakers. Any ideas?

Airport Express (the small Airport device, which is the only one with an audio connection) works through Airtunes, which only works with iTunes. The computer won't send ALL system sound to the Airport. If you actually want to send sound outside of iTunes, use Airfoil.
Matt

HT4436 Our family iPads and iPhones and all linked to the cloud and all the "switches" in settings are turned on...so why for example can't I see on my device any of the photos my wife has taken on her device?

Our family iPads and iPhones and all linked to the cloud and all the "switches" in settings are turned on...so why for example can't I see on my device any of the photos my wife has taken on her device?

Are they all using the same AppleID?
Photo Stream - http://www.apple.com/icloud/features/photo-stream.html
iCloud: Photo Stream FAQ - http://support.apple.com/kb/HT4486

Itunes can't see my iphone

Itunes can not see my iphone under the devices. Recently used Windows Parallel on my Mac but made sure to de-select the USB in the parallels application and clicked associate this device with Mac OS and not the windows os. I have tried un-installing iTunes, reinstalled with most recent edition. Recycled the iphone on / off. Removed the iphone from the docking cradle to direct connection with iphone to usb and no hubs, cradles etc.... in between iphone and computer without any success. I know the mac and itunes are working correctly because it syncs my ipad, wife's iphone 3gs and kids ipod touch without any trouble. I looked in the hardware listing in the system preferences and the usb lists my iphone as attached. With the iphone 4 plugged in I rebooted my mac hoping it would auto open itunes and auto sync but no luck.

Hello Barbara4090,
When the iPhone unmounts from iTunes during the backup phase, it can be due to some unreadable data on the iPhone that iTunes cannot deal with. It could be data saved by a third party APP on the iPhone, but there's no easy way to determine the what data may be causing the issue.
First try resetting the iPhone by holding down the sleep/power button and home button until you see the Apple logo (ignore the "Slide to Power Off" prompt).
Connect to iTunes and Sync to test.
Next would be to determine whether the issue is actually with the iPhone or the MacBook Air.
You mentioned that you also use an iMac.
If the iMac is running at least 10.4.11 and has a current installation of iTunes 8.0.2 on it, you can use the iMac to isolate the source of the issue.
If you have essentially the same information on both computers, you can do this test in the existing user on the iMac.
If you'd prefer not to intermingle any data from the iPhone you can create a new User on the iMac and test:
http://support.apple.com/kb/HT3309
Before connecting the iPhone to the iMac, put a check in the "Disable Automatic Syncing for iPods and iPhones" in the Devices section of iTunes Preferences.
Connect the iPhone and then right-click or control-click on the iPhone under Devices and choose "Backup."
If the iPhone cannot be backed up on the second computer, then it is due to some unusable data on the iPhone that cannot be backed up.
After the test, you can delete the new User if you created one.
If that is the case, then you may need to restore the iPhone and choose the option to restore from a previous backup at the end of the restore process:
http://support.apple.com/kb/HT1414
I would do this on the computer that you normally sync the iPhone with.
If, on the other hand, the iMac can backup the iPhone successfully, then there is possibly an issue with the MacBook Air or it's software:
http://support.apple.com/kb/HT1224
Hope that helps,
Charles H.

ITunes can't see iPod Classic

I have an iPod Classic (120 GB)
It asked me to recovery with iTunes.
When I connected it to iTunes it asked me to download last FW version,
but in that moment I had no internet connection,
so I choose to use the resident version.
Then the iPod has been recovered and it works. But obviously was empty.
After that, the computer see the iPod as a driver,
but iTunes can't see it.
I try with another pc, and is the same.
The tutorial on Apple web site, give a lot of information to try to restore iTunes,
but my problem is not on iTunes, is on iPod!
There is a way to force iPod to recovery mode? Now I have the internet connection again...
Thank You for your help
(and sorry for my english)
Samuele

Are these music videos located under Videos on your iPod? Do it play other regular movies (if you have any on the device)?
B-rock

ITunes can't see aTV

I just connected an appleTV to a large corporate network, wired ethernet, with manual fixed IP. It connected to the internet and is happy. On my office PC, the appleTV does not show up as a device in iTunes. I can ping the IP address of the appleTV from the PC. How can I sync this computer to the appleTV if iTunes can't see it?

it appears that once I'm synced then I can't stream from any other computers, which is contrary to what Apple claims.Streaming is selected from the TV device so the question becomes, "Does TV see the Named Music Libraries for each and every one of the computers whose iTunes is active?" Don't have a second device to test this so I would be interested in hearing what you see. If computers/libraries are visible/selectable, would assume the removal of the devise from the other lists signifies they are not "synced" (nor able to be synced without reinitializing the "sync" procedure from the TV) and the remaining "device" listed provides "local" feedback that this iTunes library is currently the one and only one synced to the TV device.

Itunes can't see Ipod - what to do?

It might asimilar problem as many of you have posted. I purchased Ipod classic in dec. 2009 and it worked fine. Then yesterday I wanted to download some more music to put on my Ipod Classic. when I opened Itunes it said it had upgrades and I did the updates. After this nothing works! There are no songs anymore on my Ipod and when I connect it to my computer, the computer can see it and it says there are no error to the hardware, but itunes can NOT see it!! When I connect my Ipod to the computer Itunes do not work at all. I have tried to reset it as described in the manual and I have tried to reinstall itunes on the computer, I have tried it on a new computer and so on, but nothing works! HELP!
Have only had the Ipod for 2 months and it wont work anymore. Any suggestions how to cure this problem?
Thanks in advance for the help!
Karina

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

ITunes are not seeing my external drive as the library

Hi, I'm struggling to get music on my iPhone.
All our music is stored on an external hard drive that we use with our iPods. My wife and I recently got iPhones and we're trying to put some music on them.
iTunes is setup to get the music from the hard drive but for some reason I can not access it any more. My problem is that iTunes are not seeing my external drive as the library.
Here's how I've set my iTunes up:
Edit - Preferences - Advance
iTunes media folder location: J:\Lacie_iTunes (that's where the music is stored)
Now this worked perfect with our iPods but for some reason iTunes is not seeing the music anymore.
In iTunes, if I click on Library and then Music all I get is a screen to either download music (with tutorials) or import CD's (with tutorials).
I'm using iTunes 9 and Windows 7, the iTunes version on my wife's laptop is an older version but I do not think that that is the problem.
Any advice would be MUCH appreciated!

Setting the iTunes Media folder in preferences only moves the content to the external drive. The library database files will still be at the default location of ...\My Documents\My Music\iTunes. When you move the portable drive from one machine to the other you'll have access to the content, but not the database hence you get an empty library and the prompt to add some content.
See this recent post for pointers on how to rearrange the database & media folders so that everything is truly portable. I don't have time just now to rewrite the instructions for your specific drive & folder names but if it's not clear I'll pop by later and write them out again.
tt2

ITunes can't "see" my external devices any more. What should I do?

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