ITunes cannot sync apps. with iPhone
Hi everyone!
I bought a new laptop lately, and I wanted to sync all the applications on the iphone with itunes, but it keeps saying, "please authorize your computer" - which I already did. Then all my apps disappeared from the phone, so I downloaded everything to iTunes again, and tried to sync, but it seems that the apps cannot be synced with the phone. I tried to download every program to the phone again, and then sync it again, but it still won't work. I reinstalled iTunes and visited the support page and tried everything regarding the authorization and deauthorization articles there (administration account, deleticn SC folder from program data etc), and it still does not work. I can see all the apps on the computer, but when I want to sync, it simply won't copy anything to the phone. So I have to download every program from app. store via my phone, and it works perfectly, until I connect the phone with the computer. I searched for an apple email address, but I cannot find anything (I live in Hungary, Europe, and I just realized that the apple support is really poor here).
Can somebody please help or just give me an official apple email address to write my problem to them as well?
Thank you very much!
I bought several apps, like 6 or 7, and the sync would error out, but the backups would be okay.
I guess I was trying to sync too many new applications at once. I ended up having to download my purchases via iTunes on my computer, then go to Apps on my iPhone in iTunes, and check one at a time, syncing after each, until all apps were installed.
If I tried to do anymore than one at a time, I would get iPhone not connected or trouble reading disk errors while syncing.
Similar Messages
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When I try to sync my apps with iTunes this message pops up: "cannot sync apps with iPhone because the apps on iPhone cannot be determined." Any ideas? It has always worked in the past...
On you iPhone, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it one by one until all cleared
Now do a Soft reset of your iPhone:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, connect to sync and see if this resolves the issue. -
Itunes cannot sync apps to iphone because the apps installed on the iphone could not be determined
when i try and sync my iphone 4s it shows a message saying itues cannot sync apps to iphone because the apps installed on the iphone could not be determined
dcjsail wrote:
I am encountering the same problem. This is a good start but need some guidance:
1. How do you get to the iTunes files you mention?
2. What specific files do you need?
3. Will I lose any data?
Thanks for any help.
1) The files are in the iTunes folder. The iTunes folder is in your Music folder which is in your home folder (user).
So go to <user home>/Music/iTunes.
2) Any files that end with .xml, .itl, or itdb. Please note that I had upgraded iTunes many times over the years and had several obsolete versions of those files in my iTunes folder. By moving them out and forcing iTunes to create new ones (see steps 3 & 4 above), I was able to determine which ones iTunes actually needed. Those were the files that I copied back into the iTunes folder, overlaying the new empty files.
3) Always make backups before you try tricks like this. I would recommend backing up your entire iTunes folder. I did not experience any data loss. Those files seem to contain your iTunes library information but not the actual music, movies, etc. When I started iTunes in step 3 (see above), iTunes showed an empty library. After performing step 4 (see above), I started iTunes again and it showed all my music, movies, etc. So I assume that the actual media files are stored elsewhere. Again, always make backups before trying something like this. I use Time Machine.
Good luck. Let us know what happens. -
New iTunes: cannot sync calendar with iPhone
I just installed the new itunes and cannot sync my lokal and exchange calender with my iphone and ipad. No problems with the icloud calendars. I must have a solution for my exchange business calender!
Try resetting the sync history. iTunes > Edit menu > Preferences > Devices tab, click the button. Then try syncing again.
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trying to sync iphone 4 and itunes keeps coming up with "itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"?
Same issue. Is this a new bug with iTunes 10.5.1??
Anyone know of a solution?
I reported it to Apple on the feedback page, but, I'm pretty convinced that Apple doesn't listen to or read their feedback. http://www.apple.com/feedback/itunesapp.html -
I wanted to sync my iphone 4 (cdma). I have synced it before successfully. I am getting an error "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" and the apps and items follwoing apps in syncing (photos for example) will not sync. Items prior to apps synced (calendar/contacts). I restarted both my iphone (currently on ios 4.2.8) and my computer, itunes was on 10.6.1, same problem. I installed itunes 10.6.3, same problem. I had been waiting to update ios to 5.1.1 and would like to do that now, but wanted to sync first. Anyone have any ideas? I am stumped! Thank you.
Hello glenysfromwm
On your computer, try the download link below to get the latest version of iTunes to download so you can sync with your computer.
iTunes 11.1.5
http://support.apple.com/kb/dl1614
Regards,
-Norm G. -
Hello guys, I'm begging for your help, I've read so many threads, nothing works for me. I hope you will try to help me
First message I get when I connect the iphone is
"The software on iphone has expired and must be updated to a newer version"
Then it tries to backup but I get
"Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined"
When I click check for updates it says I have the latest version (5.0)
When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again"
Tried that MANY times but no luck.
This iphone was on a developper account but it is not anymore (removed from developper account).
I'm the administrator on my PC. When I'm on the summary of my iphone it shows N/A as my phone number.
Back up to icloud doesn't work because I didn't set it up before it stopped working
When I try to activate it directly from the iphone I always get "Could not activate iphone. Your iphone could not be activated because the activation server is temporarely unavailable..." (for the past 3 weeks :s)
I can access my music and everything from itunes.
I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work.
I also tried device manager, select PC, scan hardware for changes (read it worked for some) but not for me after that I don't get the
"The software on iphone has expired and must be updated to a newer version" and "Itunes cannot sync apps to the iphone because the apps installed on the iphone could not be determined" ...I just get "Itunes could not back up iphone because a session could not be started with the iphone" + "itunes could not sync because a connection could not be established with the iphone"
Please help me make it work again! I'd go to an apple store but I'm in south-east asia at the moment and there is nothing like it in 700km +
This little machine would be perfect to travel with, it's a shame it just stopped working like 3 weeks ago, just said I needed to activate it again ...
Thanks a million times!I can't access it on the iphone as I said
On itunes in summary I have "Software version: 5.0"
Yes I tried to restore it
"When I try to restore I always get "iTunes could not backup the iphone because a session could not be started with the iphone. Please disconnect and reconnect the iphone, then try again" ...did that many times but always the same error message
"I even tried to restore it from the ispw file (using shift + restore) but I got an error message (sorry I don't remember which one) but it didn't work." -
guys please help cant sync anything at atll
itunes cannot sync app to the iphone' my_iphone_name_here'because the apps installed on the iphone could not be determinedI also got this message when trying to sync my 3G iPhone. I followed several suggestions found here: tried restarting everything, then changing automatic updates in iTunes. I also tried the "scan for hardware changes" suggestion, but nothing worked. Then as per the above posters, I also went into iTunes, selected Apps, and went to the bottom right to get App updates. A list of needed updates appeared with the icons, and as they updated, the icon would disppear, until I was left with "SoundCloud". It appeared to update fine, but the icon remained. I clicked "get update" a couple of times on the icon....it would update but the icon stayed on the list. I tried to sync after this and still got the error. . Then I then deleted SoundCloud from the phone, and the sync worked fine. SoundCloud was reinstalled on my phone during Step 4 of the sync. Hope this helps!!
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when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?
I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps. I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps. I updated the apps via iTunes and then synced again without an issue.
iPhone 4S / OSX 10.6.8 / iTunes 10.5.1 -
Sync problem, cannot sync apps to iPhone from iTunes. i did it before. but now it just take backup.
sync problem, cannot sync apps to iPhone from iTunes. i did it before. but now it just take backup. anyone plz help...
Connect & select iPhone in iTunes Sudebar (iTunes > View > Show Sidebar), in Music tap (right pane top), select Sync Music and the music you want on iPhone then click Apply button (bottom right).
http://support.apple.com/kb/VI72 -
I have the iphone 4 and when syncing my iphone an error message appears half way through saying "itunes cannot sync apps to the iphone because the apps installed on the iphone cannot be determined" can anyone help? I cant back up my iphone as this appears every time :-(
As another post suggested, I restarted both the iPhone and the computer, and that fixed the problem.
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Itunes cannot sync apps to iphone3
Itunes cannot sync apps to iphone3
I also got this message when trying to sync my 3G iPhone. I followed several suggestions found here: tried restarting everything, then changing automatic updates in iTunes. I also tried the "scan for hardware changes" suggestion, but nothing worked. Then as per the above posters, I also went into iTunes, selected Apps, and went to the bottom right to get App updates. A list of needed updates appeared with the icons, and as they updated, the icon would disppear, until I was left with "SoundCloud". It appeared to update fine, but the icon remained. I clicked "get update" a couple of times on the icon....it would update but the icon stayed on the list. I tried to sync after this and still got the error. . Then I then deleted SoundCloud from the phone, and the sync worked fine. SoundCloud was reinstalled on my phone during Step 4 of the sync. Hope this helps!!
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I've been getting the "iTunes cannot sync apps to the iPod because the apps installed on the iPod could not be determined" error message for a while. I have tried restoring my iPod but as soon as I try to sync it again (even with nothing changing in iTunes or on the iPod) I get the same error message. Whenever I want to add music to my iPod I have to delete everything and then wait hours for it to restore which is ridiculous. Anyone have any other suggestions for fixing this problem?
I'm using a 3rd generation iPod touch with 4.2.1 software and iTunes 10.5.3.3The fact that there is so many discussions with no clear answer is the problem.
I went back and looked through all the different suggestions and and tried them all to make sure I didn't miss anything. What finally worked for me was making sure all apps were updated on the iPod and making sure all apps were updates in iTunes (under the Library>Apps tab NOT under devices) and then syncing. -
ITunes cannot sync apps to the iPod because the apps installed on the iPod could not be determined
I have a 3rd generation iPod touch. I just downloaded the IOS 5.0, I seem to have all the features (reader, notification center, newsstand, etc.), but I recently experienced a problem.
After getting the update and restoring my iPod, iTunes started reinstalling all my music, apps, and videos. It reinstalled all my apps last, and before that, I used iTunes to delete a lot of them and organize them into folders. I then re synced it. Midway through this, I had to leave, but I had heard that I could sync my iPod wirelessly if it was connected to wifi and an outlet, so I checked the little box and tried this. However, I then got the error message "iTunes cannot sync apps to the iPod '______' because the apps installed on the iPod could not be determined". All my songs, videos, and 5,800 photos are on there, but half my apps are fully synced and usable, while the other half shows up with a loading bar at the bottom saying "waiting".
Yes, I have the "Sync Apps" box ticked.
Yes, my computer is authorized.
Yes, I have verified that all the apps are in my iTunes.
Yes, I tried plugging my iPod back into iTunes and manually syncing it.
I would simply restore it and resync again, but the majority of my photos aren't on my computer, so if I did that, they would be gone. After I installed the IOS 5.0, and my iPod was restored, it automatically put all my photos back. If someone can tell me whether or not this is something that's automatic whenever you restore your iPod (whether it be manually from iTunes or from an update), that would also be greatly appreciated.
However, what I'm looking for is simply a way to get my other 80+ apps back in working order without having to restore my iPod or anything too complicated.EDIT:
I tried restarting my iPod... now it just says that the iPod cannot be synced because the required disk cannot be found.
This update is seriously frustrating. I've heard from a lot of people that the wifi iTunes sync isn't working either. -
Current setup
- Dell Destop running Windows XP SP3
- iTunes 10.5 as of 11/02/2011
- iPad 2 iOS 5.0 as of 11/02/2011
I recently got the error message iTunes cannot sync apps to iPad "ipadName" because the apps installed on the iPad could not be determined. I had already upgrade the iPad to iOS 5.0 several weeks ago and had no issues. I had also sync'f many many times in the past with no issues.
I was able to sync on Sunday and then "All of a sudden", I could not sync on Monday. Tried closing out all my apps on the iPad, that didn't help. Tried restarted my desktop and the iPad and then sync, that didn't help. Tried logging into my AppleID account via iTunes and iPad to see if that would clear up anything in the background, that didn't help. I also couldn't really find anything on the web that helped.
Come Monday, I decided to just delete the apps from iPad manually and go about it that way. When I tried to delete the app, it did not give me the (x) option to delete. Weird? Did a quick search online and someone suggested that the Restriction to delete apps was OFF. DING, DING, that was it. Checked my settings and sure nough, I had made that change late on Sunday. Enabled the ability to delte my apps and was able to delete my apps. Then I thought, would this also fix my sync issue?
Crossed my fingers and attempted to sync my iPad in iTunes and like Emeril Says "Bam"! I was able to sync my iPad once again without having to reset my iPad, etc.
I hope this helps many of you save several hours. I also think that Apple should add additional verbage to that message such as check that you are not restricting the deletion of apps or something like that.Based on an online post, I tried the following and it worked for me:
1. Windows 7: Control panel > Device Manager
2. Right click my PC's name > "scan for hardware changes"
3. Restart iTunes
4. Restart IPad
5. Connect IPad
6. Still I got the same error
7. Restart iTunes
8. Restart IPad
9. Connect IPad
10. It worked and I was able to sync the apps!!
Prior to this I had removed few apps, not sure that was a trigger.
System: IPad 1, IOS 5.x
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