ITunes error message when purchasing a movie Unknown error -45054.

I have a brand new iMac with an existing iTunes account and get the following message for the last 3 days: "We could not complete your iTunes Store request. An unknown error occurred (-45054). There was an error in the iTunes Store. Please try again later."

Try repairing disk permissions in Disk Utility : Re: -45054
If that doesn't fix it then try the suggestion a few posts down on that thread by the same poster (wmark).

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When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"

When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.

After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple.

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We have just been forced to upgrade to the new version and now when we try to purchase a video we are getting the message that it has already been purchased but if it has not been downloaded yet then click OK. So we do this and then we are getting the error message "unable to check for purchases. An unknown error has occurred (5002)". If anyone else is having this problem can they help. Thanks

here is what they sent me:
Dear ***,
I understand you received error 5002 when trying to download your video purchase. I'm sorry to hear this, and apologize for any inconvenience this may have caused.
This error was caused by a temporary issue with the iTunes Store that should be resolved now. Please check the iTunes Store again. All features should be working well.
Thank you for your continued interest in the iTunes Store ***. Your business is appreciated. Have a good day!
Sincerely,
Shannon
iTunes Store Customer Support

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I need to do a quick project tonight and need this program to open. I have not updated or done anything to my computer.
HELP!!!!

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This usually ends up requiring that you reinstall your OS, but try the basic troubleshooting first: http://support.apple.com/kb/TS3249

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I also have had a difficult time with Adobe Illustrator CC 2014 crashing upon launch. The support staff was great even though we had to work through several sessions. Below is the email explaining our final session.
This email is in regards with the issue you had been facing with Illustrator CC 2014.
While going through the installer logs, we found that there was an issue with the installation & the program installer had been denied access to several critical files & folders during installation.
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This is a follow up. Finally, after almost 72 hours, I recieved another email from the original iTunes support representative. According to her, the problem is that one or more of my songs on the account are either not eligible for the upgrade or the file is corrupted and can not be upgraded. In short I cannot use the "Buy All" feature because I will always hit this roadblock. The only way to resolve this, is to upgrade each song individually or select a few songs at a time to upgrade.
I will have to do this until I get the song or songs that is causing the problem. Once I have identified the song(s), I can chose to repurchase them and get a refund. All songs today are at the DRM free format so repurchased songs will automatically be the upgraded file.
So I'll now begin the upgrade of the 314 songs. I guess it could be worse.
Okay, I got an answer and an offer of a refund, but this answer certainly could have been provided three days ago. Am I being unreasonable?

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I currently have Mac OS X 10.6.8. I just freshly formatted and re-installed Mac OS X and Windows 7 on a partition using bootcamp. The last time I tried installing 10.8 it failed because it was unable to create a partition it needed (I forget details). I got a refund for the 19.99 purchase.
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Try resetting the App Store.
Reset Learned from Old Toad
and
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- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store.
There is a contact link.
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Same issue here, for over two weeks now. Sent an email to iTunes customer support, all I got was that the CS rep requested assistance with my issue and to please be patient. That was two days ago and haven't heard anything further. It frustrates me to no end that there is phone support for (seemingly) every other apple product besides iTunes. Can anyone shed some light on why that may be?

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Getting error message when purchasing app from store.

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aayushp wrote:
I've been having the same issue. It was all fine until yesterday when I was searching for updates.
Since when have you been seeing this error message?
Last time I checked for an update was about 2 weeks ago and there were no errors reported. However, today I wanted to update iTunes to version 10.7 and decided to use the standalone installer rather than the SU version. Still, I decided to run the MAS Software Update function in order to ensure that my computer had all its software up-to-date and then I get this message. I don't think that me installing iTunes is to blame. Probably, it could be an internet connection problem on Apple's end I am still submitting a bug report to Apple.
Now one question, who is your ISP (internet service provider)? In my case I have Comcast and I am in Florida.
Thanks for your reply!

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I am trying to download a rented movie on my daugthers nano and continue to get an error message just about the time the movie finishes downloading. The error message is 42110. Anyone know how to fix the problem

Hi Mireille56,
From where are you trying to download the software.
[email protected] is not an Adobe Support email.
Please try downloading Photoshop Elements 12 from : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
Regards,
Rave
< Translated via Google >
Salut Mireille56,
D'où que vous essayez de télécharger le logiciel.
[email protected] n'est pas un e-mail de support d'Adobe.
S'il vous plaît essayez de télécharger Photoshop Elements 12 à partir de: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&sdid=ZPQM
Cordialement,
Rave

Error message when purchasing an app

I downloaded Mac OSX 10.6.6 and when trying to download an app (free or priced), I get the error message
"We could not complete your request: There was an error in the app store. Please try again later. (100)"
How can this be fixed?

Hi,
Download and install the v10.6.6 combo update available here.
Then repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US 
If you continue to have problems downloading apps from the store, you can contact Mac App Store Customer Service
Carolyn

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I get this message when I try to import audio and video files to the library. "cannot be imported an unknown error occured (-50)" I've already tried disabling anti-virus software and deleted any spyware on the system. I'm running windows xp with service pack 2.
I would like help fixing the problem.
THANK YOU

hmmmmmm. this can sometimes be caused by a damaged itunes library file in a particular XP user account.
What are the iTunes Library files?
let's try an experiment aimed at trying to work out if that's what is going on in your case. (this isn't a cure, it's more of a diagnostic technique.)
let's try an experiment.
quit itunes. head into your user accounts control panel and create a new user account with full administrative rights. (there's help documentation on how to do that at the left of the control panel screen.) while you're in that control panel, switch off "fast user switching" in your logging-on preferences.
now log out of the old account and log into the new account. launch itunes.
the library in there will be blank, because there's a different set of library files in that account. try importing a CD in that account. does it go through okay, or do you get the (-50) there too?

ITunes error message when purchasing a movie Unknown error -45054.

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