ITunes has lost all my music, playlists, ratings and preferences

My stuff is backed up on an external drive, but if I reload it and sync my iPod, I lose all playlists, ratings and so on. Any suggestions as to how (and if) I can get my old prefs, playlists, ratings, playcounts, etc. back? I turned off my computer in the evening, switched it on uneventfully in the morning, went to sync my iPod and was told that it was synced to another computer (not so). Checked iTunes and found that it was a clean slate.

You can redownload them again without incurring additional charges. See this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you are having difficulty downloading them, the itunes Customer Support should be able to assist you in reposting them back for you.
http://www.apple.com/support/itunes/contact/
Have a blessed New Year!

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    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

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