Itunes is unable to locate my appletv and my iphone won't sync

Ever since I upgraded to ios5 and itunes 10.5 I am having trouble. First I got a message about being unable to remove an older version of Bonjour which I still have not resolved. Now when I open iTunes I get a message that it is connecting to the iTunes store and Genius keeps spinning. After many re-starts and launching iTunes I was finally able to turn off Genius. Now iTunes does not see my Apple TV and won't sync it.

am no longer able to preview devices on the right side of I-tunes
When connected to you computer, the iPhone should show under Devices on the left side of the iTunes window in the source list.
iOS: Device not recognized in iTunes for Windows

Similar Messages

  • ITunes and my iPhone won't sync.  What can I do with this software issue?

    I have a PowerBook G4 running OSX 10.5.8 and I have iTunes 10.  I also have an iPhone 4.  I recently upgraded to iOS 7 on my iPhone 4, I then plugged my iPhone up to iTunes to sync.  Now iTunes is telling me due to the upgrade of the iOS, it will not recognize the device.  I would have to upgrade to iTunes 11.  Easier said than done, right?  But the system requirements to run iTunes 11 is at least running OSX 10.6 or later.  This sounds great but i think my PowerBook G4 cannot hold or run 10.6, iTunes 11 cannot run without the OSX of 10.6 or later, and my iPhone 4 cannot be recognized by iTunes since the iOS's too new.  but can't upgrade iTunes to 11.  What can I do to resolve this communication/software issue without purchasing out the wah-zoo?

    Have you seen this article yet?
    http://support.apple.com/kb/TS2830
    B-rock

  • Moved media to external drive and now iphone won't sync!

    Hi friends
    I recently posted this question here: https://discussions.apple.com/thread/5301334?start=0&tstart=0
    And Chris was very helpful, but I still can't get it to sync.
    The update is that I have now successfully updated my ipod nano and my ipad, but when I plug in my iphone 4s, it goes through the syncing motions, then says "cancelling sync" when it gets to step 6 of 6.
    Here is my original post. Please help! :
    I recently moved ALL of my media (music, movies, etc) to my external Seagate 1TB hard drive to free up 200+ gig on my Macbook pro. I followed all of the steps, everything works perfectly, iphone is recognized and syncs all playlists, apps, etc EXCEPT it won't add any new music since the transfer.
    So for instance, I added a new playlist for the new NIN album. It sits in the exact same place as all of my other music, but when I sync the phone, it only syncs the older media and NIN is nowhere to be found on the iphone.
    I've scoured every message board and blog I can find and can't seem to find the answer.
    Anyone??

    I updated itunes and my iphone with the new IOS7 last night and phone will still not sync with itunes.
    Is there really not ONE person in the entire Apple community who can help with the most basic problem there is - syncing my phone with itunes???
    I'm asking nicely - please help!!!

  • HT1351 I have a windows 8 computer and my iPhone won't sync with iTunes.

    It is the newest type of iTunes and my phone is 4s.

    You can only really sync with one iTunes library/computer. See:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Updated to version 7.0.3 and now iphone won't sync with MacBook

    Hi
    I have an iphone 4S which worked perfectly with my MacBook 4,1.  That is, until I upgraded my phone to 7.0.3!!!
    Now itunes wants me to upgrade to the latest version for me to be able to sync my phone, but my MacBook, which is updated in it's software, isn't able to do so because of it's model number. 
    Does anyone know how I can get back to that perfect syncing ability I had, without purchasing a new computer?
    Thanks for your input!

    Are you sure the update is done?
    You can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • I got a new laptop and my iphone won't sync without losing all my saved data

    I got a new laptop as my old one died. My iTunes account says that I can only sync with one authorised device, which is my dead laptop. I was able to back up all my music on to the new one but when I go to sync it says that I will lose my saved data. Does that mean my photos, contacts, text messages etc?
    How can I sync to my new laptop without losing everything?

    Your music/movies, etc will only be where you put them.
    Copy everything fom your old computer or your backup copy of your old computer to your new one

  • I have songs both purchased online and downloaded from cd's that itunes is unable to locate. What can I do to get them back and make sure it doesn't happen again as this is the second time this has happened?

    I have songs both purchased online and downloaded from cd's that itunes is unable to locate. What can I do to get them back and make sure it doesn't happen again as this is the second time this has happened?

    Great, that's what I was looking for.  Thanks for the quick response.  I knew that that feature existed in this router, but I couldn't remember what it was called or where to find it.
    The funny thing is, I recall distinctly setting up the DHCP reservation initially, but when I went to check it now, the reserved client list was empty.  I have no idea how it could have become depopulated, thus opening the door for internal IP address reassignment of the Remote Desktop computer which led to the RDP ports no longer being forwarded to the right internal IP address and thus the failure of the Remote Desktop connectivity.

  • HT5654 When I go to my shortcut on my desktop to open itunes I get Itunes.exe unable to locate component. I have tried removing it and re-install it. Any ideas what might be wrong?

    When I go to my shortcut on my desktop to open itunes I get Itunes.exe unable to locate component. I have tried removing it and re-install it. Any ideas what might be wrong?

    If in the message window it says that "...MSVCR80.dll was not found", go to this guys webpage: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm.  I followed his instructions exactly and problem solved.

  • TS1717 Can't open iTunes, keeps getting this error "iTunes.exe - Unable to locate component. This application has failed to start because MSVCR80,dll was not found"

    Can't open iTunes, keeps getting this error "iTunes.exe - Unable to locate component. This application has failed to start because MSVCR80,dll was not found"

    Solving MSVCR80 issue and Windows iTunes install issues.

  • All my purchased songs from Itunes says unable to locate original file

    all of my songs purchased from itunes say unable to locate original file

    Did you recently move any files around on your computer. iTunes looks for the files in the original location; if they are moved this can create problems. One possibility is to right click on one of the songs with an exclamation point, and the go to "Get info." This will open a pop-up window that has several tabs.Click on "Summary." At the bottom of this screen, there is a section that says "Where:" This is the path of the original file. Check that location and see if the file is located there (probably not, or you wouldn't get the warning).
    Next, I would search Windows for the particular song. Assuming that you find it somewhere, I would bet that is where the rest of the missing files now reside.

  • Purchased Direct Access from iTunes.  I cannot locate the download and I cannot download it a second time.  Any ideas as to where the original download might reside?

    Purchased Direct Access from iTunes. I cannot locate the download and I cannot download it a second time. Any ideas as to where the original download might reside?

    Hi rogerfrommilwaukee, 
    Welcome to the Apple Support Community!
    Previous purchases can be located in the Purchased section of either your iOS device or in iTunes on a computer. The purchases will be available to re-download as long as they are still available in the App Store and you are using the same Apple ID. Please use the attached article as a reference. 
    Download past purchases
    Cheers,
    Joe

  • I tried to restore my iPod Touch 2nd generation and now it won't sync to itunes.  on the screen it shows the usb end of the cord and the iTunes logo over it.  Is it broken?

    I tried to restore my ipod touch 2nd generation  and now it won't sync to itunes.    On the screen is the USB end of the cord and the iTunes logo over it.
    I have turned it off and on,  held the off button down and  the select button down but it still comes up with that picture on the screen.    Have I broken it?
    Please help.
    Mimi

    It means the device is in recovery mode.  You'll need to reconnect it to iTunes and restore it again.
    You may need to connect it in recovery mode manually using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    http://support.apple.com/kb/TS1538

  • I just downloaded the new version of iTunes and my iPod won't sync?

    I just downloaded the new version of iTunes and my iPod won't sync?

    Installing iTunes does not cause content to magically appear on the computer.
    Your media is only where you put it.
    iOS devices are not backup devices.
    Copy the media from the old computer to the new computer.

  • My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes

    My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes. Please help!!!

    Are you running Snow Leopard or later?
    Upgrading to Snow Leopard
    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.

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