ITunes "Other" Problem & My Music Won't Sync It Only Shows Up In A Grey Dotted Circle. Why ?

On my iTunes "other" section it takes up way too much space and idk what it actually is in the "other" files that have it like that. When I try to put songs on there, it won't download to my phone. It only shows a grey dotted circle next to the songs and they're all grey as well. I've deleted songs from iTunes as well as my iPhone & still the same issues. Can someone help me with this?

I had this exact problem, but I think I've figured it out. Here's what i did step by step
- connect iphone with usb cord
- go to music tab under device, and uncheck sync music and apply changes
( at this point there was no music on my phone)
- go to summary and check off manually manage music and videos
-drag the playlists i want to the sidebar under device (a green plus sign came up)
this worked after trying countless suggestions and my music synced right away.

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I have half-transferred songs on my iTunes. Beside these song names, I have grey dotted circle lines. I want to delete it by using the right click but it does not sow me any options of deleting. Do I have to go to my summary tab on iTunes to change your settings to "Manually manage music and videos"????????????? Cus when I right click it, it only gives me three options of "Play", "Get Info" and "Show in iTunes store". When I click manually manage, it says my iPhone is synced with another library, and it can only be synced with one library at a time so erasing and syncing these contents would replace the contents of this iPhone with this iTunes library? I have two iTunes library in this case.
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See these previous posts on dotted circle
https://discussions.apple.com/thread/4643160?start=15&tstart=0
https://discussions.apple.com/thread/5524609?tstart=0
https://discussions.apple.com/message/20792130#20792130
https://discussions.apple.com/message/20813679#20813679

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Hello guys, i have a problem that grey dotted circle appears next to my music in library. It is whole grey and when I sync it nothing syncs and I cant play the music on my iPhone! Help please!

same frustration here...
itunes wont sync my large (~5k songs) library to my ipad . i have gone through the sync process many times. it seems apps are properly syncing... i only have a few books and those seem fine too.. strange thing is the songs appear as if they are on the ipad.. however when i select them to play the file must be missing because it just skips the song to the next song and displays a red square surrounded by a red circle. (by the way... what's with all the apple hieroglyphics these days.. what's a dotted circle? whats a red square surrounded by a red circle?)
i recently wiped my computer hard drive and reinstalled a windows. after reinstalling itunes i copied the the itunes library files back to their rightful places and itunes seems to work fine with all my original library, playlists, etc.
when i sync to my ipad... the music doesn't transfer... lots of dotted circles...
i tried the idea of wiping all the music off the ipad (by deselecting 'sync music' in itunes). hasnt' worked... itunes thinks there is No music on the ipad... and yet all the music still 'appears' on the ipad, many of the songs don't play, yet several do play. makes no sense.
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Grey dotted circle on phone in itunes

i why are the songs like that i just restored through icloud on my iphone 5 and they are like that? how do i get rid of it

kathy35335
Re: grey dotted circle on phone in itunes
Sep 8, 2013 3:36 AM (in response to Markitos96)
Hello This circle thing has been bugging me for days I have been making ringtones from my libary of music which is very easy to do. The difficult bit is when i add them to tones to sync with my phone they appear as shaded out with a tick in the box with a small dotted grey circle. I have tried everything and been very unsucessful but yesterday i managed to get my tones synced with my phone but it took me for ever so I would suggest if you are going to make ringtones do a few alltogether and then do it.
The only way I could get it to work was take the tick out of the box in the summary tab manually manage music, which in turn when i connected my i phone it took all my music and tones off my i phone 5 I then had to sync all the libary back to my phone whilst it was doing this click on the tones tab and tick the boxes of the new tones you want to add and press sync while the libary is still updating and hey presto all new tones were on my phone along with all my music again.As soon as this is done please tick the box in summary to manage music manually as the next time you connect your phone it will take all your music and data off. I know this is a long way round the proplem having to take your entire content off and put it all back on but its the only thing that worked for me. Oh by the way after you have done this do a back up either to your computer or to i cloud so no data is lost.
Hope this helps
This honestly works xxx

ITunes "Other" Problem & My Music Won't Sync It Only Shows Up In A Grey Dotted Circle. Why ?

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