ITunes problem authorizing computer.

In iTunes it keeps saying "this computer is not authorized to play......" (a particular song) even though the computer is registered.  I have followed all the prompts for troubleshooting but can't seem to get anywhere. Can someone help?

If you have more than one Apple ID (or music downloaded from more than one Apple ID), then you will need to know the password for the Apple ID that was used to download the song. If you do not know it, then you will not be able to play it.
Otherwise, Neil is spot on.

Similar Messages

  • Problems authorizing computer to play purchased tracks.

    I, too, appear to be one of the unfortunate souls who upgraded to iTunes 7.3.1 (3). I can open iTunes just fine, and all my purchased tracks and playlists are still there. However, when I try to play a purchased track, I get the following message: "This computer is not authorized to play...Would you like to authorize it?" So I type my password and click on authorize. But then I get the following message: "There was an error in the iTunes Store. Please try again later." Has anyone else experienced this problem? Is there really a problem with the iTunes Store? Or is the problem with iTunes?

    I did a search of other questions for iTunes and found a fix to this problem. It involved fixing permissions. I wish I had more details, but I can't remember all the details. You will need to search the other questions.

  • Itunes error authorizing computer

    I have w2k and an ipod that was originally synced to a portable that died over a year ago (it was a winxp os). I have recreated the music libraries and synced the ipod to the current library, but some songs that were purchased from the apple store are identified as not authorized. I tried to authorize the computer I am using now but I get an "unknown" error -9808.
    Help!

    If you want to deauthorize all of your computers on your acount, go to itunes store and press account. there will be a button to deathorize all. You can only do this once a year. If a computer dies it stays on your account a authorized. Ones you have deauthorized all computers, authorize the ones you want from the drop down menu in the store tab.

  • Problems authorizing computer on windows vista

    I use a windows vista pc and when I try to authorize the computer it gives the message:CONNECTION ERROR DIGITAL EDITIONS CANNOT CONNECT TO THE SERVER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET. But I am connected to the internet. I am sending this message a few minutes after getting the error

    Solving MSVCR80 issue and Windows iTunes install issues.
    Thanks to user turingtest2 for this solution.
    Solving MSVCR80 issue and Windows iTunes install issues.
    If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    You may be required to boot into safe mode to complete the folder deletion process.

  • Problems authorizing computer on windows XP

    I still use a windows XP pc and when I try to authorize the computer it says that another ID adobe which was never used to authorize another pc must be used. I thought I could authorize up to six pc with the same ID.

    I still use a windows XP pc and when I try to authorize the computer it says that another ID adobe which was never used to authorize another pc must be used. I thought I could authorize up to six pc with the same ID.

  • Download purchased album to another authorized computer?

    Hey I was wondering if I could download an album I purchased on one computer to another itunes store authorized computer. I don't want to do this with an ipod or anything. I was wondering if I could just do it through the iTunes store itself. Meaning, I just log on with the other computer and somehow go through the iTunes store to download that album again on the second computer.
    I downloaded an album to my desktop. I want it on my laptop but these two computers are in different locations (one is at my studio, the other is at my house) so it's not always just a quick simple thing to transfer music. Any suggestions or help would be appreciated. Thanks.

    +it's not always just a quick simple thing to transfer music.+
    Yes it is. Copy the song files to a flash drive. When you get to the other location, copy them from the flash drive to the other PC, and then add them to the iTunes library there.

  • HT201272 Getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can

    Hi! I'm getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can u help? Thnx!

    Hey SDGardella,
    Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 499"
    This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
    Thanks,
    Matt M.

  • I try try to authorize my first itunes on my computer but a message called that I am authorized more than 5 computer but i dont authorize any computer yet what is my problem?

    I try try to authorize my first itunes on my computer but a message called that I am authorized more than 5 computer but i dont authorize any computer yet what is my problem?

    Hello I BLACK,
    Thanks for using Apple Support Communities.
    If you have never authorized any other computers, this computer might be using multiple iTunes Store authorizations.  Please follow the instructions in the following article to deauthorize your computer.
    One computer using multiple iTunes Store authorizations
    http://support.apple.com/kb/HT1206
    Take care,
    Alex H.

  • More than half of the songs I've downloaded recently will allow playback because it says my computer is not authorized.  When i authorize it, iTunes says my computer is already authorized.  But the song still won't play.  What gives?

    How does one fix the problem of iTunes saying my computer is not authorized to play songs I've recently purchased, even though I continue to sign in for authorization?  This is bullcrap.

    Okay, that sounds like the dodgy tracks have been getting damaged during the download.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Deauthorizing iTunes from a computer that is not authorized

    I ran out of my 5 computers that can be authorized to run iTunes purchases. The problem is, this computer isn't one of those 5 (if it was, I wouldn't need to worry about this). Is there a way to de-authorize my iTunes account from a computer that is not currently authorized?
    Also, my wife an I each have our own iTunes accounts. Is it problematic to have more than one iTunes account authorized in a single iTunes library?
    Thanks!

    Click here for information.
    (37792)

  • Plugged iphone into authorized computer. But iTunes won't let me edit my iphone, what do I need to change?

    I've started plugging my iPhone into a different computer at work that is authorized. But the iTunes on this computer won't allow me to edit the playlists. What do I need to change?

    If you're running Windows 8.1, this seems to be a common theme, or some variation there of at least. Myself, I can't even back-up on my iPhone 4S which has iOS 7.1.2 and I'm running iTunes 11.3.0.54 and have resorted to purchased the iTunes Match service to ensure that music on my primary desktop PC (which is paired to my iPhone) will be available on both the iPhone and my Windows 8.1 laptop. Regarding backing up of the iPhone, I'm thinking about going to a third party solution until either Apple and/or Microsoft can figure out why Windows 8.1 is having so many problems with the current version of iTunes (as of this writing 11.3.0.54).

  • Problems authorizing my iTunes since I added Windows Vista...

    Does anyone else install Windows Vista and have a problem authorizing their account? Like, mine says that it's authorized and when I go to play the song, it's automatically, unauthorized again. No me gusta. This is really, making me mad.

    JeffreyTravis:
    Let's see if we can find out what the problem is. Try this:
    1. Choose Control Panel from the Start Menu.
    2. Open Folder Options.
    3. From the View tab, turn on this option:
    Show hidden files and folders
    and turn off this option:
    Hide protected operating system files.
    4. Click OK.
    5. Navigate to Computer > Local Disk (C:) > Users > All Users > Apple Computer > iTunes
    6. There should be a folder there named SC Info.
    7. Right-click on that folder and choose Properties.
    8. Click the Security tab
    9. Select Everyone from the Group or user names list.
    10. Use Print Screen to take a screen shot and save it as a Paint document on your desktop.
    11. Repeat step 10 for SYSTEM and Administrators from the Group or user names list.
    12. Email me those three screen shots.

  • I just got a new macbook pro. How do I get the 900  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work.

    I just got a new macbook pro. How do I get the 900+  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.

    http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

  • I have home sharing enabled but still can't get my library to show up on my newly authorized computer, I have a lot of songs imported from CD's, never had to use itunes match or before, please help if you can

    I cannot get my library to show up on my newly authorized computer, please help if you can.
    I have home sharing enable on old computer and new one. 
    If I try to sync --I  get the message that ipod can be synced w only one computer and if I sync with this library (which only shows new purchases from itunes)   it will replace everything that is currently on ipod

    Why can't the songs be transferred to the device?  Is it because they are not authorized?  Were these 25 tracks purchased/downloaded with the same account you have used to authorize the PC/new iTunes library?
    Have you seen this article yet?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    B-rock

  • How do I remove an authorized computer from my itunes account? I am only using one.

    How do I remove an authorized computer from my itunes account? I am only using one.

    http://support.apple.com/kb/PH12303
    Barry

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