ITunes producer changed all of my iBook pricing when I submitted a new pub file and now I can't change pricing

I had an existing iBook title on the iBooks store with actual pricing (essentially tier 3 for all countries). Two weeks ago I changed the pricing to "free" for all countries. I then started a marketing promotion offering the free book. Today I changed the actual epub file, as I reduced the overall file size for better download speed. When I submitted the new files with iTunes producer, it changed all of my "free" pricing to the pricing that was originally set in iTunes Producer (which I could not change in thew application). Now all of my pricing on iTunes connect has been changed from "free" to the original pricing. When I try to change the pricing now in iTunes connect it gives me an error and tells me to contact support, which I did, but they are not open on weekends. I need to get ll of my pricing back to "free" for my title ASAP. Any suggestions?
Thank you,

Mail: Troubleshooting sending & receiving email messages

Similar Messages

I took pictures on my iphone when it was on the lock screen and now I can't view the pictures in all of my photos. How do I view them?

I took pictures on my iphone when it was on the lock screen and now I can't view the pictures in all of my photos. How do I view them?

If you go to the Photos app, is there content in the Photo Library? These would be pictures that are synced to the phone from the computer. Photos in the camera roll are those that you take with the phone, or save from email, MMS on the phone. What type of pictures are you trying to get rid of? If you are trying to get rid of the synced photos, you need to connect to iTunes, select the iPhone in the device pane, then go to the Photo tab in iTunes and remove the check mark by sync.

HT4623 Had iBook app installed on my ipod, had to restore and now I can't redownload the app.

I recently restored my iPod touch and now I can't reinstall my iBook app. Without it I cannot look at any of my purchased books. Is there something that can be done.?

Elitegate, the likely problem is that the users has a 2G iPod. iBooks now requires iOS 5 or later
BlaqueKey
Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.
Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.

I just changed my Apple ID to a new Email address, and now I can't login to the app store on my iPhone or iPad because the Prompt assumes my old ID. How do I modify it on my devices, or force it to prompt me for the new ID?

I changed my Apple ID today, and now I can't log into the App store because my devices just prompt for my password, and I am not offered the opportunity to enter the new ID. HELP !

Setting>Store>Apple ID. Tap you old ID and sign out. Sign in with the new one.

HT201269 Best Buy started the setup assistant on my new iPhone 5 and now I can't make it sync with iTunes. How can I reset and start over?

I bought an iPhone 5 at Best Buy, and they started the setup assistant process. Now I can't go back and start over so I can sync my phone to my iTunes account. I have an old iPhone 3GS and didn't use the iCloud. I backed up to my computer. And now I can't reset my iPhone 5 to sync to my iTunes.
Help.

I purchased a iPhone 5, and after completing a backup of my old iPhone 3GS, I in error selected Set Up as a New iPhone in the Setup Assistant.
I connected to iTunes and did a Restore iPhone, which set the iPhone5 back to factory defaults, and I was able to restart the Setup Assistant, and following the apple support instructions, restored from my 3GS backup and synced with my iTunes account. The Restore kept my phone number intact.
I was worried that I would lose the setup of my phone number that was done in the store, but everything worked perfectly.

Memory is supposedly Full, deleted some files, and now I can't open Itunes.

I have a Macbook Pro but I don't play any games, I've never downloaded movies, but I do download music approx. 16GB and pictures...though not sure how to see how much memory these take up. Recently I've had trouble because my computer keeps notifying me that there is no space on the startup disk...which I can't understand why because I don't really have many files or programs on my computer. I've been deleting old files or things I don't really use and now my Itunes won't open saying there's an error (13014). So I have several questions, what is the best way to make space on the "startup disk" whatever that means, and how can I fix the error that's preventing me from accessing itunes? I have a feeling that my pictures might be taking up a lot of the space, how do I know when a single picture is too large and how could I condense them? Also when the memory gets full, my Microsoft Word starts acting all funky, is it because of the full memory? Thanks for your time:)
-Danny

Just as a matter of info you have posted in the MacBook Pro (Late 2008 and 2009) > Using your MacBook Pro (Late 2008 and 2009) forums. Not that your issue matters matters so much where it's posted but in the future you would want to post where users have similar hardware as you do, MacBook Pro (Original)
http://discussions.apple.com/category.jspa?categoryID=250
In any case as F Shippey suggests you may have directory issues. If Disk Utility cannot repair the directory then you may need a stronger disk utility like DiskWarrior to rebuild the directory.

Hey I'm a novice on computers, but i've just done a full system restore on my laptop after backing it up on an external hard-drive long story short in the back up process all my itunes converted to mpeg4 files and now i can't get them back into my my libr

Hey I'm a novice on computers but i've just done a full system restore on my laptop and put it back to factory spec, obviously i backed up all the data on an external hard-drive but when i have re-installed itunes and gone to import all my old music files from my previous itunes library as mpeg4 files it keeps telling me i don't have permission??!! *** someone please explain or tell me how to get music on to my new itunes without having to re-import every cd i own which is alot!!!

Other than iMovie, GB always incorporates the audio files into the GB package. So just save or move the GB project to the external drive, and you're done - anything you import, edit or record will be saved to the external drive.

Got a new iPad 2 and now I can't connect to iTunes or transfer purchases from iPad 1

Have iPod,ipad2, iPhone but can't open iTunes on iPad

Ok...i got a new iPad and I was Able to sync it with no problem. I have a few magazines and i cant down load them it says it doesnot recogize me so I wrote to the app support and they requested the purchase history from my pc I can see it but from my ipad i try to go into my itunes purchases and gives me the message can not connect to itunes. I went to itunes on my pc and all my devices are in the authorized devices but not my ipad 2...there can u understand me now :-{

Mountain Lion iMovie I deleted files and now I can't log in at all

I was editing a movie in iMac, but when I went to finalize the project, it told me I didn't have enough memory. I checked and re-checked and I could not find what was using it up. My movie/photos etc totaled a litte over 100 gigs out of 1 TB. I downloaded a couple of programs to see what was taking up the space but finally found out that 719 gigs was being used by a huge file called "bands." I deleted the file and now when I try to log in I am told that file vault cannot log me in at this time. I have been trying for two days to log in. I was connected to Lacie 6TB but upon disconnecting the size of the file did not decrease.
Am I screwed? Are there any solutions? Apple refuses to even acknowledge my mail, so I assume this is a problem they don't want to hear about. Any help would be greatly appreciated. I am using OSX Mountain Lion.
Matthew D. Heines

My keychain password is also being requested but I don't know it
Try your admin password.
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac.
The version is noted there.

Safari will no longer open. I was using firefox until I could find a fix for safari. I made the mistake of changing my default search to firebox later for convenience and now I can't open my system preference or many safari or apple linked files.

Safari will no longer open. It just goes back to my desktop. When I right click on the safari icon in my dashboard it says it is open. I was using firefox until I could find a fix for safari. I made the mistake of changing my default search to firebox later for convenience and now I can't open my system preference or many safari or apple linked files. Some of my emails from trusted sites won't open and does the same thing.
I upgraded my original system from 10.4.11 to I believe 10.6. something about a year or so ago. I thought about re installing my safari app but when I go to open anything connected to safari my screen goes back to the desktop. I cant open any files that I have on my desktop that I set up through safari, like my banking program. Prior to changing system preference to safari default I was able to open those files and now I can't get into change it back. Can you guide me through this?
Thanks,
Betty

Try running the 10.6.8 combo update.
10.6.8 Combo Updater
System Preferences or Safari Preferences?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. Select Library. Then go to Preferences/com.apple.Safari.plist. Move the .plist to your desktop.
Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.

I changed my iTunes password and now I can't download previous purchases

I changed my iTunes password (but kept the same username), and now I can't re-download any songs that I purchased BEFORE changing the password.
When I follow the steps in the Apple support pages on how to re-download previously purchased songs, I am taken to my "Purchased" page in the iTunes store, but the songs I purchased before the password change don't show at all. Only the songs that I purchased after changing the password appear.
When I search for one of the older songs in the iTunes store, the menu bar to the right of the song says "purchased," confirming that I did indeed purchase the item. But again, I can't download it.
Again, I did not change my AppleID, only my password.
Does anyone know a fix for this? Thanks.

Hi hyperslam,
Are you certain that you are looking at "Purchased" here:
And not here:
You want to look for your Purchased items under QUICK LINKS not under the "Store" heading in the sidebar!
Cheers,
GB

I changed my password on my iPod and now i can't unlock it. how do i unlock it with out loosing all my items on it? (e.g. pictures)

i changed my password on my iPod and now i can't unlock it. how do i unlock it with out loosing all my items on it? (e.g. pictures)
Please someone help me?!

You have to connect the iPod to your syncing computer and restore via iTunes. If iTune asks for the passcode and yu can't enter the pascode or if you do no have the syncing computer you hove to place the iPod in recovery mde and then restore.
If you did not previouly sync to the computer after changing the passcode, iTunes will ask for the passcode. Placing the iPod in recovry mode will erase the iPod. That is the way this security feature works.
You can restore from backup but you will lose everything since the backup.

How can you change the Itunes library? I updated it, and chose the wrong library, and now I can't change it helppppppp pleasee!!! D: ;(

This *****! I updated my Itunes, and it asked me to choose a library, and I chose the wrong one, and now I can't change it. What am I supposed to do now?

Firstly, I caution your approach to allow users to alter the orientation of the report. Crystal Reports doesn't adapt too well when the orientation is modified. You'll end up with fields dropped off on the right hand side of the report, or with a large gap on the right. Our engine doesn't do any auto adjusting of fields when you alter the orientation.
In order to see the changes it is best to re-load the page and get a new viewer. You can choose to store the ParameterFields in a Session variable for re-use on the post back so your users aren't re-prompted for values.

I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?

Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
JK MCP
Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support

How do you isolate an album or artist in the new iTunes? (12.0) It is really frustrating when trying to listen to one album and I get the album in the list with all 1,025 other albums in my library.

How do you isolate an album or artist in the new iTunes? (12.0) It is really frustrating when trying to listen to one album and I get the album in the list with all 1,025 other albums in my library. Same with the artist.

Welcome to the  Discussion Forums
... I assumed that if I played the 1st track, it would continue to play the rest of the album (as iTunes does on my Macs and PCs),...
You assumed correctly, and it should continue to play the rest of the album in order. Does this happen to all your albums. Have you tried restarting the tv.

ITunes producer changed all of my iBook pricing when I submitted a new pub file and now I can't change pricing

Similar Messages

Maybe you are looking for