ITunes randomly deleting content - the "!" shows beside them, but they are not where iTunes says they are
Hi - I find that iTunes has been randomly deleting some content (movies or songs) from my library. I'll go to play something and it will have an exclamation point beside it. Sometimes if I "Get Info" and locate the file, it will be there, and then play fine. But sometimes it is completely gone from the library (still listed with an exclamation point, but not in the file folder it was stored in). In that case, the location in the "get info" window shows as:
file://localhost/Users/Username/.Trash/iTunes Media/Movies/Movie Title/Movie Title.m4v
Even if I view hidden files, I cannot find that folder location to move the content. The content is also not in the Trash, nor on the extrernal hard drive any more.
NO idea why this is happening, and can't figure out a pattern. Is anyone else having this issue, and/or found a solution?
As background, I'm on a MacBook Pro (2011), running OSX Lion. I sync an iPhone and an iPad2 to the iTunes library. iTunes is set to manage files automatically. The library is stored on an external hard drive accessed through a Time Machine.
Thanks to anyone that can help!
file://localhost/Users/Username/.Trash/iTunes Media/Movies/Movie Title/Movie Title.m4v
But that file location is your System Trash - you seem to have a problem with the permissions on your Trashes, either in your system Trash or the hidden Trash bin on your external drive.
See if any hints in this document help to locate the trash on your external drive:
Solving Trash Problems: http://thexlab.com/faqs/trash.html
The library is stored on an external hard drive accessed through a Time Machine.
Do you mean your Library is stored on a network volume (Time Capsule)? Then network problems may be the reason for your dead tracks.
Regards
Léonie
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