ITunes started freezing up on Windows 7 home while down loading podcasts and university videos. Now, I can't even get iTunes to open on my computer. what do I need to do?

itunes started freezing up on Windows 7 while downloading podcasts, books, itunes university items. Now, I can't even get itunes to open on my computer. What should I do?

It seems that in some cases the scripts on Apple's site that are intended to query your system to offer the appropriate installer don't work as intended, taking you straight to the "Thank you for downloading" page. Depending on the edition of Windows you are running, there are three variants of the most recent version of iTunes, with direct links to the installers as follows:
iTunes 12.1.2.27 (32-bit) - iTunesSetup.exe
iTunes 12.1.2.27 (64-bit) - iTunes6464Setup.exe
iTunes 12.1.2.27 (64-bit "for older video cards") - itunes64setup.exe
The third of these - which is actually the 32-bit application with a 64-bit installer - should be used if you get a warning about video card incompatibility when you install the standard 64-bit version, but also may resolve issues with playback, QuickTime compatibility, and problems with some third-party applications (including Outlook).
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.

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HT4061 My iPad 2 screen is freezing and not responding. I can't even get it to open up. What do I do?

My iPad 2 screen is freezing up on me and not responding to my prompt. I can't even slide it to open or shut off the power. What do I do?

Try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I can not get my itunes to recognize my ipod touch, I called support and when i found out there was a charge I politely said no thanks and hung up. now I can't even get the itunes to download!!

I have tried since Chrismas to use my Ipod touch and have not been able to! I have uninstalled and reinstalled itunes more often then I care to admit! I called support and when I found out there is a charge ($59.95) I declined and hung up. I now can't even download itunes! I guess I find that a little fishy. I was so happy with this gift and now I am so frustrated I am about to return it and never purchase another apple product again! I have gotten nothing but the run around when trying to get assistance for a very expensive music player! HELP PLEASE

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

I uninstalled itunes, and tried to redownload/install it, now I can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do I do to get itunes back

I Removed itunes from my pc, and tried to redownload/install it, now i can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do i do to get itunes back on my pc?

This kind of problem can often be fixed with the microsoft Installer cleanup utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
When you run the cleanup utility, look for any instance that you find of iTunes and remove it.
It is possible that you will have to remove other apple programs if removing iTunes doesn't allow you to install iTunes. Post back with any furtyher error messages if there is a problem.

TS1702 im playing rage of bahamut at the moment and every time i try to buy ragemedals it comes up with (please contact itunes support to compleate this transaction) i have checked my restrictions and that is fine, i can buy apps from itunes. please help

im playing rage of bahamut at the moment and every time i try to buy ragemedals it comes up with (please contact itunes support to compleate this transaction) i have checked my restrictions and that is fine, i can buy apps from itunes. please help

What was the response from iTunes after you contacted them like the message said to do?
Apple - Support - iTunes - Contact Us

I can't get itunes to load on the computer at all! I have uninstalled and reinstalled and still nothing! Why can't I get itunes to open??

I can't get itunes to open from my desktop. When I click on the icon nothing happens. I have uninstalled and reinstalled and still nothing. Why isn't itunes working??

On my PC I had a problem where the iTunes store would only display a blank white page, I managed to display my account settings, but nothing for music, etc
I treid this and it has immediately sorted it out...
start>programs>accessories> right click on Command Prompt and run as Administrator
then simply enter 'netsh winsock reset' and return
after restarting the PC and loading up iTunes the store was there fine ;-)
I posted this on some other threads and it has been successful for the other people that have tried it

Firefox opens a new window with sites I never visited and don't want, I can not close these tabs or open another tab from them.

I open a new window and two sites appear, One I had never heard of till now. Digg. I can't open a new tab from these tabs, there is never an x on the tab and close all other tabs does not get rid of them.

Do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

Recently downloaded new version of itunes, now i can't even get into the appstore to downlaod apps or anything.

The iTunes store icon no longer appears in my itunes,

See Troubleshooting issues with iTunes for Windows updates.
tt2

My iphone 4 is charged but i turned it off while down loading facebook and now it wont turn back on can someone help me

any one out there that can help me ?????????????????????

Was the battery empty or nearly empty when it switched off ? Like ckuan says, it can then take up to 15 minutes charging before it will respond.

HT1420 I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing. So I can't even get my music from my old Macbook into my new

I can't deauthorise my daughter's last computer from iTunes because it has crashed. We have three computers in the house but I can't authorise my new MacbookPro for iTunes or homesharing because it says I have 5 computers authorised (I don't). I can't even get my music from the iTunes library on my old Macbook onto my new one, because it won't let me sync my iPhone 5 with my old Macbook, as I can't update the iTunes software. So I have a new MacbookPro and a new iPhone 5 and I can't get any of my music on either of them. I feel singularly depressed.

As you have more than 1 computer authorised then you should be able to log into your account on your computer's iTunes (Store > View My Account) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.

I have installed Itunes on my pc home (Windows Vista). Then i buy an app, but now i can't install it on on my ipad (with USB). What i have to do?

I have installed Itunes on my pc home (Windows Vista). Then i buy an app, but now i can't install it on on my ipad (with USB). What i have to do? thanks

1. Right-click on device
2. Transfer Purchases

I haven't synced my iphone 4 with my windows xp pc since Nov 2011. now I can't even open Itunes. I get a message that says :the feature you are trying to use is on a network resource tat is unavailable". I can't uninstall it either.

When I try to uninstall iTunes so that I can reinstall it, I receive this message: "The installation source for this product is not available. Verify that th esource exists and that you can access it".
I don't understand this as I'm the only one who has ever accessed it. I set it up when I got my iphone last fall, and haven't synced it since. Now I can't even open iTunes, nor can I update it, remove the program or reinstall it.
Any ideas out there? I'm not a computer whiz, so please keep it simple. Thanks.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??

I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??

The same thing happened to me... Since two days the ******* thing keeps freezing after a while. Then I try to reboot and the screen goes white and it doesn't boot. If I wait like half an hour it boots again.
I thought it was a hardware problem, but the Apple Hardware Test founds nothing at all. I think it has to do with the software update I performed 2 days ago.
(MacBook Pro 15" Early 2011)

I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, i get message "The Configuration data for this product is Corrupt".

I am trying to install iTunes in my 64 bit Windows 7 PC. My PC runs normal. But when I try to install Itunes from Apple website, I get a message "The Configuration data for this product is Corrupt contact your support personneI" I
am so disgusted,please help!!!

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

ITunes started freezing up on Windows 7 home while down loading podcasts and university videos. Now, I can't even get iTunes to open on my computer. what do I need to do?

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