ITunes store gets buggy with Genius on, won't register mouse clicks?

I am having a problem in the iTunes store on my MacBook Pro. If I turn on Genius, iTunes ends up not responding to my mouse clicks. I will have to click multiple times in quick succession to get it to register the click, then often those multiple clicks will finally register and it will tell me I've already purchased an item (several times) because the clicks will finally get recognized.
Anyone else finding Genius to cause problems with their mouse in the store? At least, I think it's Genius, because when I turned it off, my mouse clicks were once again recognized on the first click.

Hi,
I had the same problem once in a while, until I noticed that it was not actually an iTunes issue.
Don't ask me why, but I noticed that iTunes did not have the "focus" (in spite of the iTune Application label that shows that iTunes is the front app). So "double clicking" is a way to first get the focus, then click. Then iTunes' main window loses the focus again. Again, don't ask me why.
My solution is to CMD-TAB until iTunes is the front application and then single click works again.
So pay attention the next time it happens and see if it works for you.
I hope this helps.
/p

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