Itunes store question - please help!
I am having an issue with the itunes store not fully loading - I am able to open itunes without a problem and my music collection is there, but when I go to the itunes store none of the graphics load. I can search and results are shown, then within a minute the itunes store goes blank - looks like the itunes store, but with no graphics. Not sure if I should try to download itunes again? I have tried re-opening itunes and have also restarted my computer, with no change.
Thanks for the assistance!
I have recently been having the same problem -- iTunes store opens and the images load, but the window then goes blank. I've figured that it is because I'm running an older version of iTunes, but I can't upgrade to the newest version because when I did that previously, my Outlook wouldn't work! Accckkk! HELP??? Apple, can't you fix this? I'd love to upgrade to your newest software, but then MY programs won't work
Similar Messages
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So I want to sell music on iTunes from Viet Nam, and of course I don't have an US Tax ID. I'd love to know a way so I can start trying to sell music on iTunes store. Please help. Thank you so much.
It's been the biggest issue and I'm stuck. Could you guys please help?http://www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/How-to-Apply-for- an-EIN
If you have questions, you should contact the IRS.
Regards. -
Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.
Perhaps the copyright holders chose to remove them. What album were you after?
tt2 -
I just recently downloaded the newest version of iTunes and am signed into my iTunes account, but I am unable to access the iTunes Store. I didn't get an error message with a reason why I am unable to connect, I'm just not able to connect to the iTunes Store. Please help!
https://discussions.apple.com/message/22904334
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when i try to access itunes store..i get a message saying 'cannot connect to itunes store..PLEASE HELP!!!
Hello Ducati848,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
I can buy new apps but I can't update any - it says it can't connect to iTunes store! Please help!!! I've tried the whole changing the date thing and that didn't work
Try:
Can't connect to the iTunes Store -
I have just installed iOS7 and i can't connect to itunes store. Please help.
i have just installed iOS7 and i can't connect to the itunes store. Please help.
Hi P.Rose,
If you're unable to connect to the iTunes Store, try these steps:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Cheers,
- Ari -
Why i cannot get in the itunes store? Please help me
Why i cannot get in the itunes store? Please help me
Check your firewall to ensure that itunes and ituneshelper are allowed.
Check your internet settings.
Control Panel – Internet Options – Advanced
Check that SSL 3.0 and TLS 1.0 are checked.
Uncheck “Check for server certificate revocation (requires restart)”
Click okay -
i have creat new apple id when i sign in 1st time this will say this apple id has not yet been used in itunes store? please help
I changed my dads password, then went back to sync my apps and when it came to the Authorization, I entered his account name and the new password (which was by the way accepted and changed correctly) to have it come up on the screen as the incorrect password...REALLY!!! I went back and changed the password again...guess what? Same result "inncorect password".
As I mentioned my dad PASSED AWAY, there is no way I can ask him what his password originally was, i can't accesses his email account as it no longer exists.
What am I supposed to do, this is very frustrating.
If I use my new account that's in my name, the Authorization screen just keeps asking for my Dads account. -
Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help
See if a reset works?
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
Question about iTunes store! Please help
Ok, here is my problem;
I want to buy a CD off of itunes, but I want the music on another computer.
I want to be able to do this WITHOUT burning it on a CD, or transferring it from computer to computer.
If I were to buy this CD on itunes and put it on one computer, is there a way that the iTunes store could remember that I had bought it? (With the multiple authorized computers.)
I want to put the music on two computers, but NOT have to pay for the same CD twice.
Help?
ThanksEven though you may have up to 5 authorized systems to play your purchased content, store policy states that downloads can only be done ONCE. You must use a secondary method such as burning a data disc, using a flash drive, or external hard drive to transfer purchased content to another computer. This is policy & there's no way around it. Sorry.
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TS1277 I cannot connect to iTunes Store. Please help me find what happened.
I can not connect to I tunes store. I can not purchase or update apps.
Please help find what I'm doing wrong.I read on another discussion that apple are aware of the problem and working on a fix. I'm fed up with itunes I constantly have issues with it and it's not just me nearly everyone I speak to says exactly the same. Does anyone know of a decent alternative to it??
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Cant connect to itunes store! please help!!!
Hey! my itunes 10.6 cannot connect to the store, it dosent show any notice or errors. when i click itunes store, nothing just happens and the white screen there! because of this i am unable to update my iphone to iOS 5 or do anything with itunes store! itunes diagnostics says secure link is not there. But firewall is enabled. i can visit apple website also. i can visit itunes from my iphone also with no problems. only problem is that i cannot connect to itunes store, its not even responding when i click itunes store!! i use windows 7 x64 please help me!!
it dosent show any notice or errors. when i click itunes store, nothing just happens and the white screen there!
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
Error -9808, cannot download from iTunes store! Please help!
Everytime I try to login to buy something from the iTunes store, I get a message saying to try again later because an unknown error (-9808) has occured. But I try later and it's always the same!
I have run the diagnostics on iTunes and it says that I lack a secure link to the iTunes store.
I've also tried all of the solutions listed on the Apple Support section, including security issues but nothing has worked!
Please help! I just wanna buy some music!so you've tried connecting to a wifi signal/network?
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I can't connect to the itunes store! Please help!
I have been unable to connect to the itunes store for nearly 2 weeks now (since updating to itunes8). I have tried everything that itunes recommends, as well as the firewall stuff. I do not have norton (it has expired - I still have files on the computer but I am not sure what they are). When I run diagnostics on itunes this is what is comes back with:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Inspiron 6000
iTunes 8.0.0.35
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.0.25
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number DB4E5EED84610F01
Current user is an administrator.
The current local date and time is 2008-09-19 10:54:21.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {9270639E-7599-4EEA-82D4-2C39130FFBAC}
Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.72
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Fri Sep 19 10:19:08 2008
Lease Expires: Sat Sep 20 10:19:08 2008
DNS Servers: 192.168.1.254
192.168.1.254
Adapter Name: {D8DF3DE7-EFCE-48A9-A37E-4082F2F106F0}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Thu Aug 28 08:50:40 2008
Lease Expires: Fri Aug 29 08:50:40 2008
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection was refused.
Last successful store access was 2008-09-10 11:50:37.
Can anybody help me?
ThanksRefer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
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