ITunes (updated yesterday) can't find my iphone 4 ios 6, windows 8.1
itumes can't see my iphone so I can't back it up.. Tried few suggested things, reloaded itunes, restarted laptop, nothing working.. Unsing original cable so that's not it. Is it the new windows?
No no ios device ever supported any type of downgrade
Similar Messages
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I recently updated from Windows 8 to 8.1. Now I can't sync my iPhone 5. I have the latest version of iTunes and my phone is updated as well. It worked fine with Windows 8. Now iTunes doesn't show my phone when it's connected. My computer does recognize that my phone is connected. Is there a fix for Windows 8.1?
these are common problems with windows 8.1 and you can point the fault at MS not iTunes
refer to diesel vdub's post
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538 -
Itunes latest version can not find any of devices on windows 8. eg iphone 5 and iphone 4
itunes latest version can not find any of my devices on windows 8. eg iphone 5 and iphone 4 with correct iphone new cable
Hi dunderick,
Thanks for using Apple Support Communities. This article has steps you can take if your devices aren't recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Ari -
HT1349 itunes says it can't 'find my iphone'
Does anyone know why all your stuff would be on itunes but when u try and sync it all onto your phone a message would come up saying 'your iphone could not be found'. Why would this happen as when my lead is plug in from the phone to computer its putting all my photos and everything on but then saying on itunes my phone isn't linked.
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
To find out which tracks are missing...
Lost & Found
Create a playlist called Found, select everything in Music and drag it into the Found playlist (it may take some time to count the tracks that are to be dropped). Create a smart playlist called Lost matching All the rules Playlist is Music and Playlist is not Found. Your lost tracks will be in this playlist.
tt2 -
I had 5 videos that I could see in videos apps. But after your last OS update I can't find them on my iPhone. I can see them on the pc in itune when I connect the iPhone and go to videos directory.
When syncing, check the Movies/TV Shows Tab in the iPhone menu, and make sure ALL movies are synced (or select the ones you want to sync)
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Q: Can I update my iPhone from any PC w/o downloading, just logging in to my iTunes acct? Can't find that option. Thanks!!
You mean update your iPhone software? Yes, you can do that on any computer, but it REQUIRES an internet connection & yes the software needs to be downloaded unless already on the computer and the exact version for your model iPhone.
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I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
I'm switching from iPhone 3GS AT&T iOS 4.3 to new iPhone 5 Verizon. Apple online suggests iTunes 11.0.1 on MB OS 10.6.8 to backup contacts, etc. How do I know if backup really worked? I created a new contact on my iPhone and a different one in my calendar on the MB. Connected iPhone to the MB and synched/backedup. However, I can't find my iPhone contact in MB AddressBook and vice versa. Did the backup work? I cannot afford to lose my calendar, contacts, etc when I get my new iPhone 5. thanks!
I'm switching from iPhone 3GS AT&T iOS 4.3 to new iPhone 5 Verizon. Apple online suggests iTunes 11.0.1 on MB OS 10.6.8 to backup contacts, etc. How do I know if backup really worked? I created a new contact on my iPhone and a different one in my calendar on the MB. Connected iPhone to the MB and synched/backedup. However, I can't find my iPhone contact in MB AddressBook and vice versa. Did the backup work? I cannot afford to lose my calendar, contacts, etc when I get my new iPhone 5. thanks!
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I did the iTunes update yesterday and now I am getting this message when I try to open iTunes - “This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes. (-42037) Can anybody help me out resolving this?
Download iTunes using the tab at the top of this page, re-install. Back up your computer first.
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i can't find my iPhone name when i right click to backup. but i see my backup folder in the mobile sync. how do i get that folder to go into itunes
"Where do I find my hundreds of dollars of downloads I have done since 2005?"
They will only be where you put them If you are doing the very basics, then they will be on your computer and they will be in your backup copy of your computer.
The itunes store is not global at all, never has been. You cannot redownload your content from another country. You can only use the countrys itunes store for the country that you are physically located. -
I mistakenly erased contact numbers in my iphone and itunes. if they can somehow find in Time mashine (she's always been on) or you can forget about them? operating system Lyon. restore contacts if possible, how to do it?
your contacts are in your time machine
look around in these forums about time machine -
IPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update
iPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update. Have to do a hard reboot. I am Extremely disappointed and lost ALL trust in Apples Quality Assurance. From now on I'll wait a week before I update.
Hey there Shortos,
It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If that does not resolve the issue, I would next quit all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
All the very best,
Sterling -
My Itunes can´t find my Iphone 5S
My Itunes can´t find my Iphone 5S. I have a PC Windows 8. It worked until I upgrade Itunes.
Hi NickanSwe,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPhone not being recognized on your PC:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy -
My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see
Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
Either go to www.icloud.com and perform a remote wipe of the device via FMiP, or download the FMiP app to another iOS device and do it from there.
A remote wipe will also restore the device back to factory settings. -
I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?
Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden
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