ITunes will not let me authorize to play music. Claims I already authorized 5 computers. I have not (to my knowledge). Bug? My computer crached last year and a new HD was installed. Computer is Mac from 06 with Mac OS X10.5.8
Have a Mac Power Book bought 2005 when living in the US. Installed iTunes and set up an account. Have since dowloaded music, videos etc worth $1000s to my computer.... Last year 2012 my HD crashed and I had a new installed with operating system OS X 10.5.8. Can't upgrade to later systems. Before the crash I had long since moved out of the US and forgotten my old user ID and password for iTunes as I hardly ever purchased any music or used the program. Luckily I had my library saved on external HD and on my iPod. I just bought an iPod Nano this Xmas and when I was going to download music to it I realized I had problems. iTunes claims being the latest version (10.6.5) but the Ipod Nano want 10.7 to be able to work with iTunes. I then started to try to access my music and iTunes that I had not been using since the crash. It was an upgraded version and had new unfamiliar functions. I tried, to the best of my ability, to set up the account but to my frustration I can no longer access the $1000s worth of purchased music and music videos. ITunes just give me " I have already authorized this computer Including this one, you have authorized one computer out of your available 5". I only have this computer with iTunes! Is it a bug and how can I access my music?? I undestand I most likely will have to purchase a brand new computer to be able to use my iPod Nano I allways loved Mac and it's programs for its simplicity as I am no computer vizard but I am now desperate and at my wits end HELP!!
In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first.
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In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first. -
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(83692) -
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