Itunes will not let me sync my music after downloading IOS 7 the music is greyed out and will not transfer to my iPhone

Hello, so I have an iphone 4s and just put the update for ios 7 onto my phone but I am having trouble syncing the previous music onto my music app. Itunes will not sync my songs and when i click the "On this Phone" button it shows the songs i want but they are greyed out with a circle next to them. Idk what this means

You cannot drag a song to Touch. It forces you to be organized. Make a list in itunes then drag that list to the Touch icon in the side bar. That should work.
R

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Help, I can't sync any music to my iPhone 5s or iPad 2 ! :( it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
Hope this makes sense and is helpful.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
hope others find this useful.

My iphone 4s will not connect to networks. the button is greyed out and cannot turn o. I have reset the network settings and it still does not work - any ideas?

My iphone 4s will not connect to networks. the button is greyed out and cannot turn on. I have reset the network settings and it still does not work - any ideas?

Thank you I tried the reset again did not fix- I think I am down to calling Apple and paying for a tech - phone company says it is a software problem. I just updated to 8.1.3 - I thought the update might fix it.

About three days ago my ipod said i needed to sync and so i did . when i did it stop working and the wifi is grey out and says no wifi . Ive tried rebooting it , reseting , restarting but nothing seems to work . Can anybody help me ? Please !

About three days ago my ipod said i needed to sync and so i did . when i did it stop working and the wifi is grey out and says no wifi . Ive tried rebooting it , reseting , restarting but nothing seems to work . Can anybody help me ? Please !

Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information

HT1695 What if my problem is that it won't let me slide the wifi on, on my phone the wifi is greyed out and won't move

I need help getting my wifi slide button to allow me to turn on my wifi. It is greyed out and won't move to allow me to slide my wifi into the on position.

yes i called them right after i got the phone...it was about a hardware problem...well they would not help me out @ all...so i had to call at&t an i told them about it an i was going to return the phone ...i have been with at&t for yrs...so they called apple with me on the line ...an then an then only was apple trying to help me out.....just not trying to go back there a gain with them.....i think it was all in the update to the 6.0..... i cant even open the part to the setting that has the about the phone....i can open the software updated....
Message was edited by: re88

Recently I upgraded my I Phone to 5.0.1 and when I tried to play my music all the songs were greyed out and not active. I tried to sync with my Itunes and it was not successfull. I went to the genius bar and all the geniuses could do was blame my PC.

Why are all my songs greyed out on my I Phone after I recently ugraded to 5.0.1?
Tried to sync and still no luck. The genuises at the genius bar blamed my PC and had no answers.
Can anyone help, Pleeeeeseee?

You have two choices, however, choice one will only work for your 3GS: Download & Install this:
http://support.apple.com/kb/DL1575
If you get an iPhone 5, you will need to purchase 10.6.8 & then update to iTunes 11:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

ITunes won't let me sync some of my albums to my ipad

So, I manually sync my first gen ipad, and I was wondering why I have not been able to sync some of my music over. It is a couple of albums that were on my computer, but not from/on itunes. Added them to my library, and when I tried dragging them over to my ipad under devices, it acts for a second like it's doing something (beside "ipad", the little loading animation that swirls around pops up, but not for long) and my syncing screen doesn't show up on the ipad. No music was moved over, but yet when I look at itunes on my pc and at the music i tried to sync, every single song that I tried moving over is greyed out and has a small symbol like a refresh symbol beside it (two arrows chasing eachother in a circle, not animated.) please help, thanks!

Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for the iPod Photo Cache.
Trash it. Start iPhoto and try sync again.
Regards
TD

The majority of music on my ipad is greyed out and will not play.   .

The majority of music is greyed out and will not play. None of it is downloaded. It is all from CDs. I only have the one account. Please help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

In my I pods music app 3/4 of the songs are greyed out. I can't play or do anything with it and when I sync the ipod to my computer it doesn't help. Can you guys help me?

3/4 of my music is greyed out and I really want it back. Please help!

Do they play in iTunes on the computer?
Based on your reply to another post, did you restore to factory settings/new iPod (not from backup) and sync?

I transferred all my Itunes music from an old PC to my new one with Windows 7. Now I cannot edit "artist" or anything else for the songs. It is all greyed out and I cannot enter information. Is there any way to correct this problem?

I transferred all of my music from an older PC to my new one with Windows 7. Now I cannot edit selected songs. The information is greyed out and I can't type over it (on all my music except NEW downloads). Can anyone help? I even have a few songs with NO artist tag and I can't write anything in them either.

It's a permissions problem. Try this: right click on your iTunes icon and choose "run as administrator" that might fix it.

I have recently copied my iTunes to a new computer using the instructions from Apple site, via an external drive. My iPod will not sync on the new computer. The option to sync automatically is greyed out and it won't let me set it. How do I resolve?

I have recently installed iTunes on a new Windows 8 laptop and copied from my old XP system using an external drive. This all went ok. The problem is that i can't get my iPod classic to sync on the new laptop. I did a factory reset and re-install. It still won't sync. When I hit the 'sync' icon it does nothing. In the Options screen the option to automatically sync is greyed out and doesn't allow me to enter anything in the box. How can i resolve this?

You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

The music on my iPod will not transfer to my iPhone or iPad from iTunes...

The music on my iPod will not transfer to my iPhone or iPad from iTunes...

When you have the iPhone or the iPad connected to the computer, verify that in itunes, they syncing tab for music is set to sync.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs and when I eject the phone they are not on the phone.

I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

Itunes will not let me sync my music after downloading IOS 7 the music is greyed out and will not transfer to my iPhone

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