"iTunes won't launch"....one of many.

Never had a problem till the most recent upgrade, now I'm getting "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." when I try to open.
AppName:itunes.exe
AppVer:7.1.0.59
ModName:quicktime.qts
ModVer:7.1.5.120
Offset:0006f323
I tried reinstalling, rebooting, and rolling back. iTunes won't let me rollback, seeing that there's a more recent version of iTunes installed.

http://www.apple.com/support/itunes/contact.html?form=music&topic=Music%20Purcha ses&subtopic=Music%20Purchases

Similar Messages

  • Itunes won't launch since update

    Seems like i have the same problem as a lot of people.
    Since last update itunes won't launch
    Just get a white screen and the blue circle going around the pointer.
    Have tried the complete unistalll and reinstall without success
    One thing i noticed is that when it freezes and i open task manager to close it down it says 32 bit next to itunes not 64 bit?
    Is the wrong version being downloaded?

    Without trying to be funny here, why should the problem be with my user account or my PC!
    Without trying to be funny, you've accidentally succeeded in being a bit funny here.
    This is a user-to-user troubleshooting forum. Folks come here to troubleshoot their problems. So we, quite naturally assume that's what you were trying to do, and reply to try to help you fix it. The reason why you see so many people here saying there are problems is that this is where people come if they have problems and want to fix them.
    If you believe the problem is all at Apple's end, and would like to register a sort of complaint with them (rather than do any troubleshooting of your problem), then it makes a heck of a lot more sense to contact Apple directly via the product feedback pages. (Because this is primarily an user-to-user forum, there's no guarantee an Apple person will see your post here. They will read your feedback via the form, although they also say they will not respond.) Here's a link through to the iTunes product feedback form:
    http://www.apple.com/feedback/itunesapp.html
    (Given that you're not here to troubleshoot, I'll bid you adieu, and desubscribe from this particular topic.)

  • Itunes won't launch after using norton utilities

    Hi,
    I used Norton disk doctor and now itunes won't launch. How do I fix this?
    Many thanks!

    Get rid of Norton's, it's far more trouble than it's worth. This is exactly the kind of thing that happens when you run Disk Doctor or the other parts of the suite, and is why they got out of the Utilities market for the Mac.
    1. Try repair Permissions with Disk Utility
    2. Try Trash the com.apple.iTunes.plist file from the home / library / preferences folder
    3. Try Re-install iTunes. Move the app from the Applications Folder to the Trash, then go to HD / Library / Receipts and trash any pkg file there with iTunes in the name.
    Regards
    TD

  • "itunes.exe-entry point not found" error message, itunes won't launch

    32 bit
    xp pro
    itunes won't launch
    HELP!

    Try removing iTunes and all Apple related software using the instructions in this Apple support document and downloading a fresh copy of the newest version from Apple's website.
    http://support.apple.com/kb/ht1925
    B-rock

  • ITunes won't launch if iPod is connected but ejected

    If I connect my iPod (set to Disk Use, no auto-launch of iTunes), then eject it through the Finder, iTunes won't launch. It hangs with no window until force quit or the iPod is unplugged. I've noticed this through several versions of iTunes.
    Note that I found this topic already in existence here, but I felt that the issue needed a bump to the top of the list.

    Does your quicktime work perfectly? I got that message when I tried to open iTunes 5 a couple times, and my quicktime wasn't being sensed by the computer at all. It was just there.

  • My itunes won't launch even after reinstalling.  Looked in itunes folder and somehow lost itunes library?  HELP!

    My itunes won't launch even after reinstalling.  Looked in itunes folder and somehow lost itunes library?  HELP!

    The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
    If that doesn't cure the problem, try deleting the iTunes preference files:
    C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
    and
    C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
    You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
    If that still doesn't work, try this:
    Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
    Hope this helps.

  • Itunes won't launch

    My iTunes won't launch. Any suggestions or ideas?

    Uninstall all iTunes related software (AMDS, Bonjour, etc.) then reinstall itunes. Directions below
    http://support.apple.com/kb/HT1925     for xp
    http://support.apple.com/kb/HT1923     for vista or 7

  • Itunes won't launch - requires Quicktime 7.5.5 but software update says software is current

    itunes won't launch - requires Quicktime 7.5.5 but software update says software is current

    Are you using Leopard?
    If so, let's try installing a QuickTime 7.7 for Leopard using a .dmg installer downloaded from the Apple website:
    http://support.apple.com/kb/DL761
    If you install that does that clear up the iTunes trouble?

  • ITunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

    iTunes won't launch on my MacBook Pro. The icon just bounces. I restarted my computer and it still won't open. Any suggestions?

    Try redownloading it from:
    http://www.apple.com/itunes/download
    If you need further assistance on this thread, tell us the OS X version you are running on your MacBook Pro, and the iTunes version number.

  • ITunes won't launch after upgrade

    I just downloaded the new iTunes upgrade onto my Macbook, and now iTunes won't launch. It just bounces once and then does nothing. I've gone through the uninstall and reinstall process, but still no dice. Any suggestions would be greatly appreciated. (Also, since I uninstalled it, did I lose everything I'd previously downloaded to iTunes?!)
    **I just realized I've accidentally posted this under the Windows discussion. Sorry.
    Message was edited by: snwp2

    Sorted! Panic over. I ran the download again and everythin seems OK.

  • My iTunes won't launch. It will give and error code 13014. How can I fix this?

    My iTunes won't launch. It will give and error code 13014. How can I fix this?

    Hi tuzas2,
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some applicable information below for you:
    iPhone and iPod touch: An unknown error (13014), (13136), or (13213) may occur after updating to iTunes 8.0.1 or later
    Solution 1
    Make sure you have the latest version of iTunes installed.
    Solution 2
    Quit and reopen iTunes. If the issue continues, then restart your computer.
    Solution 3
    Quit iTunes, temporarily disable the anti-virus security software on your computer, then reopen iTunes and try to sync your device. If iTunes successfully syncs your iPhone or iPod touch, consult the anti-virus software vendor.
    Solution 4
    Turn off Genius in iTunes in the Genius sidebar (choose View > Hide Genius Sidebar).
    I hope this information helps ....
    Have a great day!
    - Judy

  • ITunes won't launch in windows 7 64 bit

    itunes used to work fine under Windows 7. Recently it stopped responding. It won't launch. I can see that the processes are running, in Task Manager. But iTunes never opens.
    I have tried a dozen ideas from hardware review forums and I have done all that the Apple site suggests here http://support.apple.com/kb/TS1717.
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    Nothing so far has changed anything.
    Can anyone help me find out why this is happening and how to correct it?

    Quicktime does NOT start
    Many thanks.
    In recent times, the error-message-free iTunes and QuickTime launch failures have been indicating that another application has stashed old QuickTime componentry in your system files.
    So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
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    In your Start menu, open Computer.
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    Click OK.
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  • ITunes won't launch after system re-install?

    I had to reinstall Snow Leopard after my finder disappeared (I'm assuming some corruption to finder but who knows).  Anyhow, I've spent all day re-installing Snow Leopard and bringing it back up to 10.6.6.  Many of my third party apps needed to be re-installed as did major apps like FM Pro 11.  But the Apple app. that won't launch is iTunes 10.4.1.  Anybody with any thoughts on why this is happening and how I can resolve it?  Thank you.

    I re-verified permissions, shut down and removed all power (inc battery)- restarted and itunes started when launched from doc. I don't know what the difference was, but it seems to be working.

  • HELP. I've tried everything! iTunes won't launch!

    So i've installed and re-installed the latest version of iTunes, and still, i can't open it. I used to have iTunes 4, which i was completely happy with, so i never upgraded it. Then i got a 2nd gen iPod Nano, which is only compatible with iTunes 7, so i had no choice but to upgrade. I've tried clicking the iTunes desktop icon a million times, i've tried "Start", "Run", "iTunes", and i've gone into the C: Drive and gone into where iTunes was originally located, to click that, and still, nothing happens. I just see an hourglass for a few seconds, but then it disappears, and nothing happens at all. I've looked all through the technical support pages from Apple, and still, nothing. I've tried everything they've recomended, and none of it has opened iTunes 7 for me. Luckily, i came across my original "Install iTunes" installer for iTunes 4, so i deleted iTunes 7 and reinstalled iTunes 4, to see if i could open that. I had no trouble with opening iTunes 4, so i thought i could reinstall 7 and see if it worked. So, i deleted iTunes 4, and tried to reinstall iTunes 7 again. It still won't launch. I have all of my music backed up, so i'm not worried about losing any of the files or anything like that. I just want to know how to get iTunes to launch.
    PLEASE HELP
      Windows XP Pro  

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  • ITunes won't launch when iPod/iPad connected

    going nuts! My iTunes will not launch when i connect my ipod or ipad. the setting to allow this is greyed out as is the option 'sync only ticked itmes'. I have uninstalled and installed iTunes several times. Changed as many settings as I can and back again. iMatch is on but that is causing me no end of grief too. Tried turning it off but that makes not difference. I can't copy a play list to ipod as it says iMatch is turned on on the iPod - it isn't!

    Is the conmpouter authoris for the iTuens account?
    Did you sync with this computer the last time?

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