Ive forgotten my security questions for my apple id, it keeps saying that it has sent an email to me with the information but the email is not coming through ????

ive forgotten my security questions for my apple id, it keeps saying that it has sent an email to me with the information but the email is not coming through ????

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

Similar Messages

  • I try to log into my Apple ID and it says that it has sent a E-Mail to my Apple ID to vertify that it is me, I understand that but what I don't get is that I can't get onto my account to click open the E-Mail to vertify myself. Any Help?

    I try to log into my Apple ID and it says that it has sent an E-Mail to my Apple ID to vertify that it is me, I understand that but what I don't get is that I can't get onto my account to click open the E-Mail to vertify myself. Any Help?
    This is on the Apple ID manage and create page, this has happened to three of my accounts and I seem to get to the same exact spot and it just contradicts itself and won't let me log on at all. I have hooked up two E-mail accounts to the Apple Account and Vertified the accounts through the E-Mails sent to the external E-Mails but it still doesn't let me get into my Apple E-Mail at all.

    I logged in changed the primary E-Mail address to a different one, vertified it then tried to log in it said either to send an E-Mail to veritify again or to do my security questions, so I choose to do the security questions and put in my Birthday like it asked and it said that it was wrong and I had to authenticate it to get in, why is it so hard to just set up a Apple ID really though!
    So I tried the E-Mail to and it has not sent me an E-Mail then I tried to log in again and it has locked me out of my account so I try to recover my password and it gave me the same options to get my password back and both options are doing the same as before, it says I don't know my on birth date or it is wrong or needs authenticate it, then the E-Mail doesn't come through!
    This is just stupid now.

  • I have forgotten my security questions for my apple ID there was no link to reset questions nor was their a section for the two-step Verification. What do I do?

    i have forgotten my apple ID security questions the is no link to send to my rescue email nor is the a section for the two-step verification method.  What do I do??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 ive forgotten my security questions, i wish to make a purchase on the apple store

    ive forgotten my security questions , i wish to make an purchase on the Apple store , any idea how to get these ?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Is there anyway to change the security questions for your apple Id without using the email address as I've forgotten that as well -.-

    This is kinda annoying :L I've recently bought a fifth gen iPod to replace my broken fourth and soon as I've gone to buy something it's asked me to provide security questions and since its been over 2 years I've forgotten both my questions/answers but also the email address used for back up is there someone I can contact or even a way round it ?

    First try:
    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
    next
    Rescue email address and how to reset Apple ID security questions
    Last contact iTunes by:
    https://expresslane.apple.com/Issues.action
    Click on "Account Management" and then on "Forgotten Security Questions". That will take you to a page where you can talk to iTunes Support right away, or you can schedule a call to talk to them. They should be able to get you squared away so that you can log on to the old Apple ID.

  • HT201363 i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help

    i must have misspelt my security email adress and ive forgotten my security questions!, what do i do? please help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101115)

  • HT201303 How do I change my security questions for my Apple acct.?  I forgot the answers to mine.

    How do I change my security questions for my Apple acct.  I have forgotten mine and need to reset them.  Someone please help.  I have changed my passcode several times but the security questions are killing me.  Thanks for your help in advance.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • How can I edit my security questions for my apple id?  I made them so long ago...I can't remember the answers.

    How can I edit my security questions for my apple id?  I made them so long ago...I can't remember the answers.

    You must contact iTunes Store Support for that problem.
    Do that by starting here: http://www.apple.com/support/
    Navigate the pages as follows:
    Under "Contact Us" click the blue "Contact Support" link
    Click the blue "Get Started" button
    Click "More Products & Services"
    Click "Apple ID"
    Click "iTunes Store, App Store or Mac App Store"
    Click "Forgotten Apple ID security questions"
    Click "Continue"
    Choose one of the support options that appear.

  • HT1911 I am Forget answers for the security questions for my Apple ID

    I am Forget answers for the security questions for my Apple ID

    See Kappy's previous write-up.
      Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201303 Ive forgotten my security questions info!  How do I restore my security questions info

    Ive forgotten my security questions info!  How do I restore my security questions info

    Welcome to the Apple community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • HT5312 what if ive forgotten my security questions, but the email to see the answers to these is no longer able to use

    what if ive forgotten my security questions, but the email to see the answers is no longer available

    contact AppleCare

  • I forgot my security questions for my Apple ID and I need it to buy something on iTunes.

    I forgot my security questions for my Apple ID and I need it to buy something on iTunes.

    http://support.apple.com/kb/HT6170?viewlocale=en_US

  • HT201303 I never set up any security questions for my Apple ID and I was asked on the app store to sign in and answer my security questions. I never made security questions in the first case. I can't purchase anything without them. What should I do?

    I never set up any security questions for my apple ID and I was asked on the app store to sign in and answer my security questions, I never made any in the first place and it came up with questions that I didn't know. I've already been in support and tried to reset them, but I have to answer the security questions in order to change them. Is there any way to find out what they are?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT4623 i forgot my security questions for my apple id how can i find them out?

    i forgot my security questions for my apple id how can i find them out?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92876)

  • I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

    I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

    Wait a few hours and check the spam filter. If you still don't get it, ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102290)

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