Jabber Support for UCCX

Hi,
On UCCX Compatibility matrix its always showing Jabber 9.6 is the supported version. I dont see this updated even on the latest 10.6. Anybody know about UCCX and Jabber support roadmap? Why UCCX is not aligned with Jabber latest versions support ?
regards,
Trad

Hi Trad Tobaishat,
everytime I talked about Jabber for Windows I also need to talk about CIPC.
CIPC 8.6(1) is validated by Cisco up to version 9.0(1) of CUCM. CUCM versions 10.0 and 10.5 are not, in other words, it's the beginning of CIPC's end ... although, for me, CICP's end will only happen when Jabber incorporate all CIPC's feature set ... I think it will take some time.
Check the link: CSR Summary Matrix.
The newest Jabber release is 10.6(1), Cisco is still building out the core CIPC feature set into Jabber, but this will not happen in Jabber 11.0 ... one of the major gaps for me, is the absence of multiline.
The UCCX 10.6 Compatibility Matrix page was updated on Feb, 27 - 2015 and the Jabber 10.6(1) was released on Mar, 04 - 2015. Although Jabber 10.6(0) was released on Jan, 27 - 2015, the UCCX 10.6 Compatibility Matrix page has not been updated to the newest Jabber 10.x version.
Check the link: UCCX 10.6 Compatibility Matrix.
In my opinion, as soon as Jabber incorporates all the CIPC features, it will be fully aligned with the Collaboration applications (CUCM, UCCX, ...).
Hope this helps.

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Android tablets supported for Cisco Jabber for Android 10.5 ?

Exist a list with tablets support for this realease ?
In release notes only include smartphones.
Anoher question, is about version android client, in google play exits a old version, but not 10.5, any reason for this ?
Thanks in advance.

The tab listed for support is " Google Nexus 10 (Android OS 4.4.x) ". Please refer to the following link for more information;
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/10_5/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber/CJAB_BK_D6497E98_00_deployment-installation-guide-ciscojabber_chapter_011.html#CJAB_RF_D3CF90B1_00
Quoting the following link; https://play.google.com/store/apps/details?id=com.cisco.im&hl=en ;we have got the J4A 10.5 listed on the playstore.
- please rate if this helps.

Problem: Adding support for non-english charachter sets in UCCX 8.0

We have just moved from windows-based UCCX 7.0 to UCCX 8.0, the upgrade process went successfully so far, but for some reasons, Cisco Agents are experiencing problems displaying non-english charachter sets, everything was working fine prior to upgrading to the new version.
Is there a way to add support for these character sets?
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Hi Bala,
Follow the command. I believe that the space is normal.
This command can take significantly long time,
and can also effect the system wide IOWAIT on your system.
Continue (y/n)?y
Filesystem            Size Used Avail Use% Mounted on
/dev/sda6              90G   46G   41G 54% /common
8.0K    /var/log/inactive/
admin:
admin:
admin:show diskusage activelog
This command can take significantly long time,
and can also effect the system wide IOWAIT on your system.
Continue (y/n)?y
Filesystem            Size Used Avail Use% Mounted on
/dev/sda6              90G   46G   41G 54% /common
8.0K    /var/log/active/mgetty
0       /var/log/active/sa
4.0K    /var/log/active/platform/snmp/sappagt/sappagt.index
4.0K    /var/log/active/platform/snmp/sappagt/sappagt.log
4.0K    /var/log/active/platform/snmp/sappagt/startup.txt
16K     /var/log/active/platform/snmp/sappagt
4.0K    /var/log/active/platform/snmp/hostagt/hostagt.index
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Wilson

Does jabber support video chat for ios

i want to develop chat application for ios which support text.voice,video,file transfer and screen sharing .Does jabber support all these feature for implementation ?

Is that camera on this list?
http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/6471/kw//session/L3N pZC9hZVNjTXlkaw%3D%3D
I also found these instructions:
http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/8571
Message was edited by: DaddyPaycheck

UCCX 8.0(2) support for Windows 7

All,
We have purchased upgrade to UCCX 8 purely because all Desktop PCs are going to be upgraded to Windows 7. When talked to Cisco about Windows 7 support on UCCX applications, Cisco gave us impression that they will be supported under UCCX 8.0. Now I noticed that in the Footnote for UCCX 8.0(2) compatibility file, this UCCX 8.0(2) does not support 64-bit operating system. My questions are:
1. Is there a time frame from Cisco when 64-bit OS going to be supported?
2. If install UCCX 8.0 applications such as CAD/CSD to a PC running 64-bit Windows 7 OS, any functions not working?
I noticed that CAD/CSD in UCCX 502 can not do call monitoring and recording if installed on Windows 7 PC. Are these two functions actually working in Windows 7 PC after upgrade to UCCX 8.0(2)?
Thanks,
Wenqian Yu

The last time I looked, there was no commitment date for 64-bit support.
This is tracked in the following document.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/prod
uct_bulletin_c25-563280_ps427_Products_Bulletin.html
Sorry to be the bearer of less-than-acceptable news.
HTH.
Regards,
Bill

EWS Protocol Support for Agent Email Integration on upcoming UCCX Versions

Hi Everyone,
One of my customer wants to know, In the upcoming versions of UCCX, whether the EWS(Exchange Web Service) protocol is supported for Agent Email Integration or not?
I have done some inital findings for the current versions & it supports only IMAPv4 (for message retrieval) and SMTP protocols (for message sending).
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Kumar.V

Hi,
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G.

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The following error is reported via Console:
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See your other thread regarding multiple participants;
https://supportforums.cisco.com/thread/2211227?tstart=0
/jens
Sent from Cisco Technical Support Android App

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What is the recommended/supported version of JTDS for UCCX 9.0? I have used 1.2.5 successfully with 8.5.1, but I see recently released version of 1.2.6, 1.2.7, and 1.3.0. Anybody have any expereience with the newer JTDS versions?

Hi,
stick to 1.2.5 - it has been around for some time, I used in in several Grails/Java applications and it performed very well. 1.2.6 came out a couple of months ago, I tried it, and it caused a deadlock when used in a multithreaded environment. I did not have the chance to test 1.2.7 and 1.3.0 yet but I guess they released it because of a serious issue in 1.2.6.
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Hi,
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OVA Upgrade for UCCX 8.5

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Message was edited by: rkkwan
Message was edited by: rkkwan

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ISE 1.2.1 support for Yosemite?

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Please Rate Helpful posts and mark this question as answered if, in fact, this does answer your question. Otherwise, feel free to post follow-up questions.
Charles Moreton

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