Jabber Windows - no phone control with LDAP Custom filter

I am unable to control the desktop phone from the Jabber 9.1 Windows client when the CallManager LDAP Directory uses a Custom Filter.
Has anyone else experienced this?
If I set the LDAP Custom Filter to <none> and save, then Desktop Phone control works great.
If I set it to use my custom filter, then trying to enable Desktop control just gives me the spinning circle, then times out to the Red X symbol.
I do not need to resync the LDAP Directory to get the error, just enable/disable the custom filter and save.
In both cases calling from the Computer works great.
This is an On-Prem deployment with full MS-AD LDAP integration.
Versions are:
Jabber - 9.1.0 build 12296
CUPC - 8.6.4.11900-1
CUCM - 8.6.2.22900-9
I upgraded to CUCM 8.6.2 SU2 last night hoping that would fix the problem, but no luck.
The LDAP filter is one I have used in numerous other clusters with no CTI issues.
It allows me to sync to the root directory, but only import active user accounts with an entry in the ipPhone AD attribute:
(&((objectclass=user)(ipPhone=*))(!(objectclass=Computer))(!(UserAccountControl:1.2.840.113556.1.4.803:=2)))
Thanks, Randy

Hi Randy,
Have you specified this base filter in jabber-config.xml file? As per Admin Guide:
"In some cases, base filters do not return query results if you specify a closing bracket in your Cisco Jabber for Windows configuration file. For example, this issue might occur if you specify the following base filter: (&(memberOf=CN=UCFilterGroup,OU=DN))
To resolve this issue, remove the closing bracket; for example, (&(memberOf=CN=UCFilterGroup,OU=DN)"
Thanks,
Maqsood

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Please remember to rate helpful responses and identify helpful or correct answers.

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one of our clients has IM and presence 9.1 and jabber on windows 9.1.X and is integrating with Active directory for user synchronization and authentication.
Q.
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you might want to have a look at this post
https://supportforums.cisco.com/thread/2160363
=============================
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Call/video not working between Cisco jabber for Windows and VCS control C40s

Hello,
I've been struggling with no luck how to make a call using Cisco Jabber for Windows 9.6.0 registered to CM 8.6.2 with intercluster ICT to another CM 8.6.2 where we have a VCS Control 7.0.2 via GK H225, and all C40s are registered as H.323.
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I'm able to provide SDI traces, logs, diagnostic sip/h323 calls from VCS in order to know for sure if this is an incompatible issue or something I can workaround.
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Thanks!

Ok,
I have looked at both logs. I have to mentinon though that you didnt
provide the log that shows the h323 setup between cucm and the VCS. This
is most likely because the call originated from a different cucm than
the ones you provided the logs from.
The call would have orginated from the first cucm in the cucm group of
this trunk: Name=RL_TRUNK_VIDEO
The cucm ip will be : 10.252.53.10.
This is the VCS log that confirms where the h323 request originated
from:
pr 10 22:50:29 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:29,187"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="54000"
Received RAS PDU:
Having said that here is my analysis of the logs that you sent..
Jabber sent an INVITE to CUCM and advertised all the codecs (audio and
video it can support)..
Observer that Jabber says it doesnt support G729 anexB
21:55:16.576 |//SIP/SIPTcp/wait_SdlReadRsp: Incoming SIP TCP message
from 10.223.20.73 on port 54677 index 90661 with 2220 bytes:
[862370,NET]
INVITE sip:[email protected];user=phone SIP/2.0
Via: SIP/2.0/TCP 10.223.20.73:54677;branch=z9hG4bK000029d3
From: "4122107" <sip:[email protected]>;tag=00059a3c78000011000070b0
-00000e65
To: <sip:[email protected]>
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 11 Apr 2014 01:55:16 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CSF/9.4.1
m=audio 19252 RTP/AVP 0 8 18 105 104 101
c=IN IP4 10.223.20.73
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:105 G7221/16000
a=fmtp:105 bitrate=24000
a=rtpmap:104 G7221/16000
a=fmtp:104 bitrate=32000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv
m=video 28878 RTP/AVP 97
c=IN IP4 10.223.20.73
++++Now lets observer the capabilites exchange during h245 negotiation
between cucm and VCS++++
Here CUCM advertises its caps to VCS (afterreceiving caps from VCS)
Note that G729A, G729AB, G729 is all advertised..
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,017"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : terminalCapabilitySet
capabilityTableEntryNumber 2,
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g729wAnnexB : 6
       capabilityTableEntryNumber 3,
   capability receiveAudioCapability : g729AnnexAwAnnexB : 6
       capabilityTableEntryNumber 4,
       capability
receiveAudioCapability : g729 : 6
capabilityTableEntryNumber 5,
       capability receiveAudioCapability :
g729AnnexA : 6
++++++
After doing MSD (master slave determination, we move to the OLC phas e..
Here we see that the far end..c40 wants to use G729AB for media++++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,783"
Module="network.h323" Level="DEBUG": Src-ip="10.224.114.11" Src-
port="11163"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
+++Next VCS sends G729AB as the codec to use to CUCM+++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,784"
Module="network.h323" Level="DEBUG": Dst-ip="10.252.53.10" Dst-
port="45660"
Sending H.245 PDU:
value MultimediaSystemControlMessage
::= request : openLogicalChannel :
   forwardLogicalChannelNumber 1,
forwardLogicalChannelParameters
     dataType audioData :
g729AnnexAwAnnexB : 20,
     multiplexParameters
h2250LogicalChannelParameters :
++++The next thing we get is an OLC reject from CUCM and this is where
th call drops++
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="45660"
Received H.245 PDU:
value MultimediaSystemControlMessage
::= response : openLogicalChannelReject :
forwardLogicalChannelNumber 1,
   cause dataTypeNotSupported : NULL
Apr 10 22:50:31 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:31,790"
Module="network.h323" Level="INFO": Dst-ip="10.224.114.11" Dst-
port="11163"
Detail="Sending H.245 OpenLogicalChannelRejResponse
+++We then receive a call release from cucm with cause code of 47:
resource unavailable++++
Apr 10 22:50:32 TWELDVCS01 tvcs: UTCTime="2014-04-11 01:50:32,365"
Module="network.h323" Level="DEBUG": Src-ip="10.252.53.10" Src-
port="50913"
Received H.225 PDU:
Q931
   Message Type: Release
Complete
   Call reference flag: Message sent from originating side
Call reference value: 0x7b
   Info Element : Cause
     Location: Usr
   Cause Value: Resource unavailable
   Info Element : User User
   Length = 22
Suggestions:
Change the region setting between the ICT trunk to VCS and Jabber to use
G711 and test again.

WP8 Map control with custom tiles

I'm trying to display a map control in my app targeting Windows Phone 8 but I want to use custom tiles from open street map.
I'm using this line :
mapControl.TileSources.Add(new TileSource("http://a.tile.openstreetmap.org/{zoomLevel}/{x}/{y}.png"));
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Hi ,
Am unable to login the Jabber Windows Client. Getting the error as "Unable to Communicate With the Server".
Able to login with CUPS & CUCM end user page. CUCM Integrated with LDAP.
While going through the UP Profile logs seen that "Failed to SOAP login".
Tried with restart of CUCM & CUPS several times but no go.
CUCM Version - 8.6.2
CUPS Version - 8.6.1
Tried with CUPC client result also same.
Thanks in Advance

If credentials work on CCMuser CUPSuser I would suspect either some kind of communication problem between the clients and the servers and/or misconfiguration (user/device/line association, device owner, roles, CTI/CCMCIP profiles, etc) on CUCM/CUPS.
Specially because you mention the same happens with CUPC.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

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Phone control is working fine, whereas the presence status is not shown (= no handset symbol next to the Sametime user). When I look in the preferences of the plugin, I can see that the plugin has connected successfully to the CUCM (8.6.2.20000-2),whereas the connection to the CUPS has not been established.
The user id as well as the password are all the same on all systems. Here is a description of what I have configured via the ciscocfg.exe tool:
Feature Control:
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- Enable Control Desk Phone -> checked
- Default Mode -> Control Desk Phone
Control Desk Phone Settings:
- Voicemail Pilot Number -> left blank (no voicemail)
- Cisco Unified Communications Manager
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     - Use as Default CUCM -> checked
     - Synchronize Credentials -> checked
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Use Secure Connection: -> not required
LDAP Phone Attributes: -> not required
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- Cisco Unified Presence Servers -> IP address of CUPS
- Read Only -> unchecked
- Synchronize Credentials -> checked
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- Sametime User ID Mapping
     - Use Business Card Attribute -> MailAddress
     - Remove Domain -> checked
- Display Off-Hook Status Only -> unchecked
At the moment I don't see an error in the configuration, but maybe I am wrong. Could anyone please tell me what the error could be?
Thanks a lot in advance!
Kind regards,
Igor

Hi all,
here are some additions to my above post:
Servers and clients used:
1x CUCM 8.6.2.20000-2
1x CUPS 8.6.1.10000-34
1x IBM Lotus Domino Messaging Express Server 8.5.2
1x Sametime Entry Server 8.5.2 (on top of the Domino server)
2x IBM Lotus Notes 8.5.2 with integrated Sametime 8.0.2
2x Cisco Phone Control and Presence with Lotus Sametime (PCAP) 8.6.1.1185
2x Cisco Unified Personal Communicator 8.5.5.19839
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     - LDAP configuration filled in with details of the Domino server
Phone Control is working fine, also the connection to the LDAP server (Domino) is fine. However, when I type in the credentials for the CUPS server login, I can see (in Troubleshooting pane) that the user (pparker) is connected to the CUPS server for a short period of time and then gets disconnected. After that no connection is possible to the CUPS server, i.e. status is always disconnected.
I have collected the Tomcat (EPASSoap00010.log and security00010.log) logs via RTMT and compared them to the logs from the PCAP plugin. The relevant time period is from 15:14 to 15:17. In the Tomcat logs I can see that the authentication is successful (see attached files), however in the log of PCAP plugin I can see the following messages:
2012/02/03 15:14:35.281 WARNUNG Credential is rejected. Nothing to retry ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.answerChallenge() ::thread=CT_CALLBACK.1 ::loggername=com.cisco.sametime.phonestatus.cup
2012/02/03 15:14:35.281 WARNUNG #### Connection rejected presence server ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.onPresenceServerConnectionRejected() ::thread=CT_CALLBACK.1 ::loggername=com.cisco.sametime.phonestatus.cup
2012/02/03 15:14:35.281 WARNUNG Credential is rejected. Nothing to retry ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.answerChallenge() ::thread=CT_CALLBACK.2 ::loggername=com.cisco.sametime.phonestatus.cup
2012/02/03 15:14:35.281 WARNUNG #### Connection rejected presence server ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.onPresenceServerConnectionRejected() ::thread=CT_CALLBACK.2 ::loggername=com.cisco.sametime.phonestatus.cup
I don't understand why the connection is rejected although the Sametime Internal ID and CUPS User ID match. Does anyone know what the issue could be?
All posts are very much appreciated!
Thanks a lot in advance!
Kind regards,
Igor

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OK. I will try to be more specific. When I right-click on a contact in Jabber for Windows and go to "View Profile" I see a 10 digit phone number there. I want to change that 10 digit phone number to the user's extension instead of the full phone number.
The reason is when I right-click a contact and click "Call" Jabber makes the phone dial that ful phone number instead of the user's extension. The call fails if the contact is not local to the Jabber user as it does not dial the "1" for a long distance call.
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