Java applet failures after updating to Java 6 Update 19

Hi,
I'm currently experiencing a failure of unsigned Java applets after upgrading to JRE/Plugin 1.6.0_19. The problem with the update has been narrowed down to an interim fix for a TLS/SSL Man-in-the-Middle attack (see http://java.sun.com/javase/javaseforbusiness/docs/TLSReadme.html). This fix intentionally fails attempted renegotiations.
The environment consists of Windows XP PCs running IE6/7 and JRE 1.6.0_19 as clients connecting to a website using SSL connections and SmartCard(PKI) authentication.
Previously, clicking a link on the website produced a new window to an URL with some HTML that uses an <APPLET> tag to open a Java applet. Prior to the applet loading, a Java "Request Authentication" dialog would pop up to allow selection of a certificate to be used for authentication from the browser keystore.
Now, no such dialog displays. And, depending on client and chosen applet, these responses are observed:
(1) complete failure of the applet to load with "java.lang.ClassNotFoundException" and "javax.net.ssl.SSLException: HelloRequest followed by an unexpected handshake message" errors in the console;
(2) the applet loads but is unable to read its data files with "java.io.IOException" and "javax.net.ssl.SSLException: HelloRequest followed by an unexpected handshake message" errors in the console.
Overriding the interim fix with "-Dsun.security.ssl.allowUnsafeRenegotiation=true" results in a return to normal operation, but our security team does not deem this override an acceptable solution.
Any ideas?
Eric

http://pastebin.com/xQfhVirq
Thanks for the detailed log.
Your server requested a renegotiation, and as renegotiation is unsafe, the client refused to renegotiate the connection. That's the expected behavior.
However, it seems strange that the server send a incorrect block of data immediately following the renegotiation request. From the bytes, I don't known what was the data the server sent following the handshake message. It would be of help if you could load your another log with the debug enabled (javax.net.debug=all)and unsafe renegotiation enabled(sun.security.ssl.allowUnsafeRenegotiation=true).
1431. [Raw read]: length = 5
1432. 0000: 16 03 01 00 14 .....
1433. [Raw read]: length = 20
1434. 0000: A3 96 F8 92 83 6C 10 D3 9F 77 63 6C AA DD 7D 62 .....l...wcl...b
1435, 0010: 37 10 50 15 7.P.
1436. btpool0-5, READ: TLSv1 Handshake, length = 20
1437, Padded plaintext after DECRYPTION: len = 20
1438. 0000: 00 00 00 00 F5 2C B2 15 9D D2 F9 8B 65 F8 23 74 .....,......e.#t
1439. 0010: 61 B3 38 47 a.8G
1440. *** HelloRequest (empty)
1441. btpool0-5, SEND TLSv1 ALERT: warning, description = no_negotiation

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    Also, under Store in the menubar, there is : Sign out (so she is signed in) and View My Account, followed by her correct Apple ID name.
    Found, under the App Store categories, a small screen shows: Welcome (her name), Account, Redeem, Support.
    When I clicked on Account, we were asked for the password and then were taken to the Account and all the information was correct.
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    I believe she has to buy a new copy, but how do we get iPhoto at the App Store to change from Installed to Purchase?  Delete the non-functional copy of iPhoto from her iMac?
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    How can I get support?
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    - Try installing certificate from the Settings >> Security screens
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    1: It is a bug ?
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    I placed the certificate on my external SD-card when i tested this.
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    This file i transferred to the external SD and i can install it by entering the filename and password i set for it. It then shows my email address and name of certificate.
    Are you sure that you're entering the correct filename and password of the certificate? Try placing it in the root of the SD-card and check the file name using a file manager or computer.
    The certificate doesn't show under Settings -> Security -> Trusted Credentials. I only see the standard certificates there.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Mac graphics failure after updating

    Sometimes, if I'm playing a game with demanding graphics, my entire screen freezes except for the mouse. I tried SSH connecting to the computer, and it works fine. I can issue commands and open stuff without problems. The computer doesn't freeze, it's the graphics or something. Also, it only happens with games, not anything else like Final Cut Express or VirtualBox running a virus-ridden Windows XP.
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    -Deleted-

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