Java Plug-in version mismatch crash IE8 with DEP error

We are running Windows XP SP3 with IE8 and some of our internal sites that require JRE will crash the browser with a DEP error. The machines that exhibit this behaviour have multiple versions of JRE installed. However, we haven't been able to nail it down to specific version(s). The only common thread we can find is when looking at the IE8 add-on list the Java plug-in doesn't look quite right. The name column will show "Java Plug-in 1.6.0_19" but the version column lists 1.6.0.7. Has anyone seen that where the name of the Java plug-in add-on doesn't match the version column? I still can't repro the version mismatch issue yet and we've only seen it on a handful of machines so far. However, we are getting ready to rollout IE8 to our enterprise and I want to get a handle on this issue.
I have found two workarounds so far. One is to the disable the Java Plug-in with the version mismatch issue. Then it will fall back on one of the other JRE versions installed. The second workaround is to install the latest version of JRE which also resolves the issue. Seems like a no brainer but in our environment we have requirements for specific versions of JRE and simply pushing out the latest version to everyone may break the other apps.
Anyone heard of this behaviour before?

jre4life wrote:
We are running Windows XP SP3 with IE8 and some of our internal sites that require JRE will crash the browser with a DEP error. The machines that exhibit this behaviour have multiple versions of JRE installed. However, we haven't been able to nail it down to specific version(s). The only common thread we can find is when looking at the IE8 add-on list.. Try looking in the JCP.
- Open the [Java Control Panel|http://pscode.org/player.jnlp] *(<- link).*
- Close the Java Cache Viewer (that opens on top of it).
- Go to the Java tab.
- Click View.
- (Disable all but the JRE version you wish to test.)
..the Java plug-in doesn't look quite right. The name column will show "Java Plug-in 1.6.0_19" but the version column lists 1.6.0.7. .. I do not understand what you mean. After clicking on the Java entry on IE8 and doing a Ctrl-c, then Ctrl-a in a text editor I get..
Name          Java(tm) Plug-In 2 SSV Helper
Publisher     Sun Microsystems, Inc.
Status        Enabled
File date     Friday, July 16, 2010, 8:04 AM
Version       6.0.200.2
Load time     0.06 sThat info. is a good representation of what I see on-screen, except that the copy automatically drops in the column names for me (very convenient).
Here, the "Name" column is not showing any version information.
..Has anyone seen that where the name of the Java plug-in add-on doesn't match the version column? I still can't repro the version mismatch issue yet and we've only seen it on a handful of machines so far. However, we are getting ready to rollout IE8 to our enterprise and I want to get a handle on this issue.
I have found two workarounds so far. One is to the disable the Java Plug-in with the version mismatch issue. Then it will fall back on one of the other JRE versions installed. The second workaround is to install the latest version of JRE which also resolves the issue. Seems like a no brainer but in our environment we have requirements for specific versions of JRE and simply pushing out the latest version to everyone may break the other apps.
Anyone heard of this behaviour before?No. But then, I only have one version of JRE installed on this Win 7 box, and it is _20.

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    FAILURE_ID_HASH:  {bf9be68b-5f04-08d4-3152-3d420dc362f6}
    Followup: MachineOwner

  • Java.sql.SQLException:listener refused the connection with the  error

    hi my problem is in repository assistant IN 2ND STEP
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    Repository User name sindhu
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    SYSDBA User name SYS
    SYSDBA Password tiger (As i kept the password of Oracle 10g)
    Host name Local Host
    Port number 1521 (default)
    Oracle Service name OracleServiceXE
    and i am not clicking the SQL* Plus
    and clicking on " Next "
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    INS0009:Unable to connect to the database with the user SYS
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    ORA-12514, TNS: listener dosenot currently know of service requested in connect descriptor
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    (SERVICE_NAME=ORACLESERVICEXE)))
    hope some one will give me a gud solution
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    ...OWB repository cannot be installed into Oracle XE.
    Cheers
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  • Version 6 upgrade fails with -1603 error

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    hi Snorkeler!
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    love, b

  • E6 firmware version mismatch (Web disagrees with N...

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  • Photoshop Extended CS6 Crashes Instantly with no Error Report (Vid Inside)

    Hello,
    I have a single user license for Photoshop Extended CS6 and have never had problems with it until now.  Yesterday I installed the Creative Cloud package and a trial version of Adobe Premiere Pro and since then I have had an issue with Photoshop CS6.  I have uninstalled all Adobe Products on the machine and reinstalled PS Extended but still have the same issue.  I have attached a video where you will see what happens.  I open the program and after a couple of seconds it closes by itself with no warning or error message after.  I did notice however that if I open a menu (in the video the help menu then System Info) the program will remain open until I close said window.  I have tried uninstalling, system restore and the cleaning tool recommended by Adobe.  I'm not sure what else to do at this point.  Any help would be greatly appreciated, thanks.
    System Info from PS:
    Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
    Operating System: Windows 7 64-bit
    Version: 6.1 Service Pack 1
    System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
    Physical processor count: 2
    Logical processor count: 4
    Processor speed: 3624 MHz
    Built-in memory: 16365 MB
    Free memory: 12981 MB
    Memory available to Photoshop: 14741 MB
    Memory used by Photoshop: 60 %
    Image tile size: 132K
    Image cache levels: 4
    The GPU Sniffer crashed on 8/1/2013 at 8:07:22 PM
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Advanced
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: True.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 6800 Series
    Display: 2
    Display Bounds:=  top: 0, left: 1920, bottom: 768, right: 3280
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920
    Video Card Number: 1
    Video Card: AMD Radeon HD 6800 Series
    OpenCL Unavailable
    Driver Version: 12.104.0.0
    Driver Date: 20130328000000.000000-000
    Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Video Mode: 1920 x 1080 x 4294967296 colors
    Video Card Caption: AMD Radeon HD 6800 Series
    Video Card Memory: 1024 MB
    Video Rect Texture Size: 16384
    Serial number: 92628040153058858343
    Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
    Temporary file path: C:\Users\Matt\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 1.82T, 1.32T free
    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 
       ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
       adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
       AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0 
       AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
       AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654 
       AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
       AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
       adobe_caps.dll   Adobe CAPS   6,0,29,0 
       AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56 
       aif_core.dll   AIF   3.0   62.490293
       aif_ocl.dll   AIF   3.0   62.490293
       aif_ogl.dll   AIF   3.0   62.490293
       amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
       ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
       AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
       AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
       Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
       BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
       boost_date_time.dll   DVA Product   6.0.0 
       boost_signals.dll   DVA Product   6.0.0 
       boost_system.dll   DVA Product   6.0.0 
       boost_threads.dll   DVA Product   6.0.0 
       cg.dll   NVIDIA Cg Runtime   3.0.00007 
       cgGL.dll   NVIDIA Cg Runtime   3.0.00007 
       CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
       CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
       data_flow.dll   AIF   3.0   62.490293
       dvaaudiodevice.dll   DVA Product   6.0.0 
       dvacore.dll   DVA Product   6.0.0 
       dvamarshal.dll   DVA Product   6.0.0 
       dvamediatypes.dll   DVA Product   6.0.0 
       dvaplayer.dll   DVA Product   6.0.0 
       dvatransport.dll   DVA Product   6.0.0 
       dvaunittesting.dll   DVA Product   6.0.0 
       dynamiclink.dll   DVA Product   6.0.0 
       ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
       FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
       filter_graph.dll   AIF   3.0   62.490293
       hydra_filters.dll   AIF   3.0   62.490293
       icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615 
       icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615 
       image_compiler.dll   AIF   3.0   62.490293
       image_flow.dll   AIF   3.0   62.490293
       image_runtime.dll   AIF   3.0   62.490293
       JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0 
       LogSession.dll   LogSession   2.1.2.1640 
       mediacoreif.dll   DVA Product   6.0.0 
       MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
       msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1 
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
       msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1 
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195 
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1 
       pdfsettings.dll   Adobe PDFSettings   1.04 
       Photoshop.dll   Adobe Photoshop CS6   CS6 
       Plugin.dll   Adobe Photoshop CS6   CS6 
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383 
       PSArt.dll   Adobe Photoshop CS6   CS6 
       PSViews.dll   Adobe Photoshop CS6   CS6 
       SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
       ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
       tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406 
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406 
       TfFontMgr.dll   FontMgr   9.3.0.113 
       TfKernel.dll   Kernel   9.3.0.113 
       TFKGEOM.dll   Kernel Geom   9.3.0.113 
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 
       updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
       WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
       wu3d.dll   U3D Writer   9.3.0.113 
    Required plug-ins:
       Accented Edges 13.0
       Adaptive Wide Angle 13.0
       ADM 3.11x01
       Angled Strokes 13.0
       Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Bas Relief 13.0
       BMP 13.0
       Camera Raw 7.0
       Chalk & Charcoal 13.0
       Charcoal 13.0
       Chrome 13.0
       Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Color Halftone 13.0
       Colored Pencil 13.0
       CompuServe GIF 13.0
       Conté Crayon 13.0
       Craquelure 13.0
       Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Crop and Straighten Photos Filter 13.0
       Crosshatch 13.0
       Crystallize 13.0
       Cutout 13.0
       Dark Strokes 13.0
       De-Interlace 13.0
       Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Diffuse Glow 13.0
       Displace 13.0
       Dry Brush 13.0
       Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Embed Watermark 4.0
       Extrude 13.0
       FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Fibers 13.0
       Film Grain 13.0
       Filter Gallery 13.0
       Fresco 13.0
       Glass 13.0
       Glowing Edges 13.0
       Grain 13.0
       Graphic Pen 13.0
       Halftone Pattern 13.0
       HDRMergeUI 13.0
       IFF Format 13.0
       Ink Outlines 13.0
       JPEG 2000 13.0
       Lens Blur 13.0
       Lens Correction 13.0
       Lens Flare 13.0
       Liquify 13.0
       Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mezzotint 13.0
       MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Mosaic Tiles 13.0
       Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Neon Glow 13.0
       Note Paper 13.0
       NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Ocean Ripple 13.0
       Oil Paint 13.0
       OpenEXR 13.0
       Paint Daubs 13.0
       Palette Knife 13.0
       Patchwork 13.0
       Paths to Illustrator 13.0
       PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Photocopy 13.0
       Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Pinch 13.0
       Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Plaster 13.0
       Plastic Wrap 13.0
       PNG 13.0
       Pointillize 13.0
       Polar Coordinates 13.0
       Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Poster Edges 13.0
       Radial Blur 13.0
       Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Read Watermark 4.0
       Reticulation 13.0
       Ripple 13.0
       Rough Pastels 13.0
       Save for Web 13.0
       ScriptingSupport 13.0
       Shear 13.0
       Smart Blur 13.0
       Smudge Stick 13.0
       Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Spatter 13.0
       Spherize 13.0
       Sponge 13.0
       Sprayed Strokes 13.0
       Stained Glass 13.0
       Stamp 13.0
       Sumi-e 13.0
       Targa 13.0
       Texturizer 13.0
       Tiles 13.0
       Torn Edges 13.0
       Twirl 13.0
       Underpainting 13.0
       Vanishing Point 13.0
       Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Water Paper 13.0
       Watercolor 13.0
       Wave 13.0
       WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       Wind 13.0
       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
       ZigZag 13.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash: NONE
    Installed TWAIN devices: NONE
    Computer Info:
    Video of issue:

    When trying to update the option is unavailable in the program itself
    I uninstalled all Adobe products as that was recommended in another thread and reinstalled it from this location Download CS6 products
    I download File 1 (of 2) and that is the PS CS6 download that accepts my serial number but then continues to close instantly.
    After downloading File 2 (of 2), called Photoshop_13_LS16.exe, I attempt to open it and receive this error message:
    I have managed to manually install update 13.0.1.3 as it was the latest version I could find on the site Adobe - Photoshop : For Windows
    Even with that it still crashes instantly.

  • Final Cut Pro X crashes constantly with unique error.

    Just opening FCPX 10.0.6 on my Mac Pro (OS X 10.8.2) makes it crash. From the event log, here's the only error that pops up (and it's the same one that's crashed on me 20 times today.)
    Crashed Thread:  47  com.apple.helium-render-queue-exec-unit-gpu
    Even after a wipe and reinstallation of OS X and FCPX on the Mac Pro, I still get this crash and the app is unusable.
    It's a Mac Pro 4,1 with an ATI Radeon HD 4870 card (the same card it came with).
    Any ideas? Thanks in advance!
    EDIT: I have NO third-party plugins. This is a straight FCPX install, nothing else is on the box.

    I have this same exact crash - except mine happens about 20% of the time when I adjust any parameter (ie opacity or a plugin ) of a clip that is playing IF any currently playing clip has a motion effect applied to it. Any motion effect - even ones I created.
    Happens on OS X 10.8.3 on two different macbook pros! - one from late 2011 and one from early 2008. On the new machine I have also installed a brand new 10.8.2 system on an external drive with only FCPX installed and also get this crash when booted from that.
    Lack of RAM should not cause a crash - just slow things down - but no lack here - 2008 mbp has 6GB and new mpb has 16GB.
    Otherwise these machines are rock solid. I use (or have used) them extensively for performing music/interactive video on stage where everything must work… or else.
    On the 2011 machine I forced the use of the integrated graphics for FCPX instead of the real graphics card. Also got the crash then.
    I tried with clips imported from a panasonic GH2 and from my iPod Touch. Both caused crashes, so its probably not my video clips.
    I did not have this problem in OS X 10.6.8, which i was on until a few weeks ago.
    Tried running the trial of Digital Rebellion's Pro Maintenance Tools - here's the output:
    Motion Effect
    This crash appears to have been caused by a Motion Effect.
    Suggested Actions
    Use Housekeeper to run a Comprehensive clean.
    Remove third party filters from clips, or use Plugin Manager to disable them completely.
    Relevant Line
    2 com.apple.Motion.effect 0x000000010c41fd05 -[FFMotionEffect newImageAtTime:duration:withInputStream:context:downstreamPT:channelOffset:roi: ] + 885
    Report generated by Crash Analyzer in Pro Maintenance Tools
    So I ran their comprehensive clean. Didn't help. But then again how could it? - a new totally clean system exhibited the problem.
    I can't think of any common thread behind all the machine/OS combinations besides:
    OS X 10.8.2 or 3
    FCP X 10.0.7
    Unfortunately I think i just trashed my zip copy of the last verision of FCP X to test, which i tend to keep around for a while when a new version comes out, but as 10.0.7 was fine on 10.6.8 which I was running until recently, I trashed 10.0.6. Is there any way to get older version of software from the app store?
    Thoughts? Sounds like a genuine bug to me - the amount of different configurations it happens in. I don't know why everyone isn't having/complaining about this problem.

  • Remote Control crashes randomly with memory error

    During authentication, but most usually during disconnection Remote Control (using Consoleone) will crash with the following error:
    RCConsole.exe - Application Error
    The instruction at "0x10002834" referenced memory at "0x0000000c". The memory could not be "read".
    Click on OK to terminate the program
    Click on CANCEL to debug the program
    OK Cancel
    I tries searching Google and a few other engines with no luck, has anyone seen this before?

    The only time that I've seen the error that's listed below is from running ConsoleOne from a UNC path. Try copying all files and folders from \\servername\SYS\PUBLIC\mgmt\ConsoleOne\1.2 to c:\1.2, and then try running c:\1.2\bin\consoleone.exe. Doing so has fixed this error for me in the past
    Tim
    Originally Posted by bsecrist
    During authentication, but most usually during disconnection Remote Control (using Consoleone) will crash with the following error:
    RCConsole.exe - Application Error
    The instruction at "0x10002834" referenced memory at "0x0000000c". The memory could not be "read".
    Click on OK to terminate the program
    Click on CANCEL to debug the program
    OK Cancel
    I tries searching Google and a few other engines with no luck, has anyone seen this before?

  • Problem Launching Java Applet with Plug-in: Version 1.4.2_01

    Hello out there:
    I recently installed j2re-1.4.2_01 on my home computer but have been unable to access Web sites emmploying JAva applets. The following is an email exchange with Jeff Hall of Lowell Observatory, manager of an educational site hosted by Lowell, trying to resolve my problem. The messages are better understood if read in reverse order.
    I'm hoping that someone will recognize the source of my problem and can recommmend a solution. I would appreciate any help offered.
    Thanks,
    Mike Coucke
    Hi Jeff:
    Well, I guess the problem lies with me somewhere. Here's my answer/status to your questions/suggestions:
    1) I'm using MS Windows Me version 4.90.3000
    2) I do have the directory C:\Windows\.jpi_cache\jar\, but the only thing in it is an empty folder labeled "1.0". The file LP.jar does not exist anywhere on my hard drive.
    3) I tried several game sites that utilized Java applets and got the same results: the Java cup in the upper left corner followed a few seconds later by the red "X". So, evidently the problem is somewhere on my end.
    I'm going to post our email exchanges in a Java Users Forum managed by Sun to see if anyone out there can solve my problem. However, if you have any more suggestions, I'll be glad to try them.
    Thanks for the help.
    Mike Coucke
    [email protected]
    ----- Original Message -----
    From: "Jeffrey Hall" <[email protected]>
    To: "'Mike Coucke'" <[email protected]>
    Sent: Friday, September 05, 2003 1:02 PM
    Subject: RE: Registration with Lowell Education Online
    Mike,
    Rats! What version of Windows are you using? It's a little strange to
    see the user directory set to C:\Windows; if you're using XP, I'd expect
    it to be something like C:\Documents and Settings\Mike Coucke. In any
    event, the output that is of concern is these two lines:
    java.lang.ClassNotFoundException: LPRemote.class
    Caused by: java.net.UnknownHostException: proxy
    It looks like your browser is not finding our server's IP when it comes
    time to download the necessary Java code.
    LPRemote.class is the fundamental code that runs LOPARC, and your
    browser should be downloading it automatically when you click connect.
    LPRemote.class is stored along with a bunch of other classes in a file
    called "LP.jar" that you download from our server. So, if you go to C:
    in Windows Explorer and do a file search for LP.jar, you should find it.
    On my machine, it's stored in a directory called ".jpi_cache\jar\" in my
    user home directory. Let me know if you have this file, or the
    jpi-cache directory.
    One other thing you might try is going to a different site that you know
    uses Java applets -- I think some of the online game rooms at Yahoo use
    Java. See if other sites that use Java load correctly. Then we'll know
    if it's our server specifically, or a more general problem on your end.
    Jeff Hall
    Lowell Observatory
    Hello Jeff:
    I still have the Java "blues". I followed your instructions, but am still unable to launch a LOPARC session. After an initial failure, I uninstalled all three Java versions I had (1.4.0, 1.4.1, 1.4.2), then reinstalled 1.4.2_01 from the Sun website.
    Now, when I try to launch LOPARC, I initially get a blank window with the Java cup in the upper left corner. After about 20 seconds, the cup changes to a red "X". During those 20 seconds, the following appear in the IE message bar at the bottom of the window: "Applet LPRemote notinited" (their spelling) which changes to "Loading Java Applet Failed..." when the red "X" appears.
    Following is a copy of the log from my Java Console during all of this:
    Java(TM) Plug-in: Version 1.4.2_01
    Using JRE version 1.4.2_01 Java HotSpot(TM) Client VM
    User home directory = C:\WINDOWS
    Proxy Configuration: Manual Configuration
    Proxy: http=proxy,https=proxy,ftp=proxy,gopher=proxy
    Proxy Overrides:
    c: clear console window
    f: finalize objects on finalization queue
    g: garbage collect
    h: display this help message
    l: dump classloader list
    m: print memory usage
    o: trigger logging
    p: reload proxy configuration
    q: hide console
    r: reload policy configuration
    s: dump system properties
    t: dump thread list
    v: dump thread stack
    x: clear classloader cache
    0-5: set trace level to <n>
    load: class LPRemote.class not found.
    java.lang.ClassNotFoundException: LPRemote.class
    at sun.applet.AppletClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadCode(Unknown Source)
    at sun.applet.AppletPanel.createApplet(Unknown Source)
    at sun.plugin.AppletViewer.createApplet(Unknown Source)
    at sun.applet.AppletPanel.runLoader(Unknown Source)
    at sun.applet.AppletPanel.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: java.net.UnknownHostException: proxy
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at sun.net.NetworkClient.doConnect(Unknown Source)
    at sun.plugin.net.protocol.http.HttpClient.doConnect(Unknown Source)
    at sun.net.www.http.HttpClient.openServer(Unknown Source)
    at sun.net.www.http.HttpClient$3.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.net.www.http.HttpClient.privilegedOpenServer(Unknown Source)
    at sun.net.www.http.HttpClient.openServer(Unknown Source)
    at sun.net.www.http.HttpClient.<init>(Unknown Source)
    at sun.net.www.http.HttpClient.<init>(Unknown Source)
    at sun.plugin.net.protocol.http.HttpClient.<init>(Unknown Source)
    at sun.plugin.net.protocol.http.HttpClient.New(Unknown Source)
    at sun.plugin.net.protocol.http.HttpURLConnection.createConnection(Unknown Source)
    at sun.plugin.net.protocol.http.HttpURLConnection.connect(Unknown Source)
    at sun.plugin.net.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
    at java.net.HttpURLConnection.getResponseCode(Unknown Source)
    at sun.applet.AppletClassLoader.getBytes(Unknown Source)
    at sun.applet.AppletClassLoader.access$100(Unknown Source)
    at sun.applet.AppletClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    ... 10 more
    I followed this up by executing the following three console commands:
    "dump system properties"
    "dump classholder list"
    "dump thread list"
    and obtained the following listings:
    Dump system properties ...
    acl.read = +
    acl.read.default =
    acl.write = +
    acl.write.default =
    application.home = C:\PROGRA~1\JAVA\J2RE14~1.2_0
    awt.toolkit = sun.awt.windows.WToolkit
    browser = sun.plugin
    browser.vendor = Sun Microsystems, Inc.
    browser.version = 1.1
    deployment.javaws.cache.dir = C:\WINDOWS\.javaws\cache
    deployment.javaws.jre.0.enabled = true
    deployment.javaws.jre.0.location = http://java.sun.com/products/autodl/j2se
    deployment.javaws.jre.0.osarch = x86
    deployment.javaws.jre.0.osname = Windows
    deployment.javaws.jre.0.path = C:\Program Files\Java\j2re1.4.2_01\bin\javaw.exe
    deployment.javaws.jre.0.platform = 1.4
    deployment.javaws.jre.0.product = 1.4.2_01
    deployment.javaws.jre.0.registered = true
    deployment.javaws.version = javaws-1.4.2_01
    deployment.system.cacerts = C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\security\cacerts
    deployment.system.home = C:\WINDOWS\Sun\Java\Deployment
    deployment.system.jssecacerts = C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\security\cacerts
    deployment.system.profile = C:\WINDOWS
    deployment.system.security.policy = file:/C:/WINDOWS/Sun/Java/Deployment/security/java.policy
    deployment.user.cachedir = C:\WINDOWS\Application Data\Sun\Java\Deployment\cache
    deployment.user.certs = C:\WINDOWS\Application Data\Sun\Java\Deployment\security\deployment.certs
    deployment.user.extdir = C:\WINDOWS\Application Data\Sun\Java\Deployment\ext
    deployment.user.home = C:\WINDOWS\Application Data\Sun\Java\Deployment
    deployment.user.jssecerts = C:\WINDOWS\Application Data\Sun\Java\Deployment\security\deployment.jssecerts
    deployment.user.logdir = C:\WINDOWS\Application Data\Sun\Java\Deployment\log
    deployment.user.profile = C:\WINDOWS\Application Data
    deployment.user.security.policy = file:/C:/WINDOWS/Application%20Data/Sun/Java/Deployment/security/java.policy
    deployment.user.tmpdir = C:\WINDOWS\Application Data\Sun\Java\Deployment\cache\tmp
    file.encoding = Cp1252
    file.encoding.pkg = sun.io
    file.separator = \
    file.separator.applet = true
    http.agent = Mozilla/4.0 (Windows Me 4.90)
    http.auth.serializeRequests = true
    https.protocols = SSLv3,SSLv2Hello
    java.awt.graphicsenv = sun.awt.Win32GraphicsEnvironment
    java.awt.printerjob = sun.awt.windows.WPrinterJob
    java.class.path = C:\PROGRA~1\JAVA\J2RE14~1.2_0\classes
    java.class.version = 48.0
    java.class.version.applet = true
    java.endorsed.dirs = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\endorsed
    java.ext.dirs = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\ext
    java.home = C:\PROGRA~1\JAVA\J2RE14~1.2_0
    java.io.tmpdir = C:\WINDOWS\TEMP\
    java.library.path = D:\PROGRAM FILES\INTERNET EXPLORER 6;.;C:\WINDOWS\SYSTEM;C:\WINDOWS;D:\PROGRA~1\INTERN~1;;C:\WINDOWS;C:\WINDOWS\COMMAND
    java.protocol.handler.pkgs = sun.plugin.net.protocol|sun.plugin.net.protocol
    java.runtime.name = Java(TM) 2 Runtime Environment, Standard Edition
    java.runtime.version = 1.4.2_01-b06
    java.specification.name = Java Platform API Specification
    java.specification.vendor = Sun Microsystems Inc.
    java.specification.version = 1.4
    java.util.prefs.PreferencesFactory = java.util.prefs.WindowsPreferencesFactory
    java.vendor = Sun Microsystems Inc.
    java.vendor.applet = true
    java.vendor.url = http://java.sun.com/
    java.vendor.url.applet = true
    java.vendor.url.bug = http://java.sun.com/cgi-bin/bugreport.cgi
    java.version = 1.4.2_01
    java.version.applet = true
    java.vm.info = mixed mode
    java.vm.name = Java HotSpot(TM) Client VM
    java.vm.specification.name = Java Virtual Machine Specification
    java.vm.specification.vendor = Sun Microsystems Inc.
    java.vm.specification.version = 1.0
    java.vm.vendor = Sun Microsystems Inc.
    java.vm.version = 1.4.2_01-b06
    javaplugin.maxHeapSize = 96m
    javaplugin.nodotversion = 142_01
    javaplugin.proxy.config.list = http=proxy,https=proxy,ftp=proxy,gopher=proxy
    javaplugin.proxy.config.type = manual
    javaplugin.version = 1.4.2_01
    javaplugin.vm.options = -Djava.class.path=C:\PROGRA~1\JAVA\J2RE14~1.2_0\classes -Xbootclasspath/a:C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.4.2_01 -Djavaplugin.nodotversion=142_01 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\JAVA\J2RE14~1.2_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol
    line.separator = \r\n
    line.separator.applet = true
    os.arch = x86
    os.arch.applet = true
    os.name = Windows Me
    os.name.applet = true
    os.version = 4.90
    os.version.applet = true
    package.restrict.access.netscape = false
    package.restrict.access.sun = true
    package.restrict.definition.java = true
    package.restrict.definition.netscape = true
    package.restrict.definition.sun = true
    path.separator = ;
    path.separator.applet = true
    sun.arch.data.model = 32
    sun.boot.class.path = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\rt.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\i18n.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\sunrsasign.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\jsse.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\jce.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\lib\charsets.jar;C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\classes;C:\PROGRA~1\JAVA\J2RE14~1.2_0\lib\plugin.jar
    sun.boot.library.path = C:\PROGRAM FILES\JAVA\J2RE1.4.2_01\bin
    sun.cpu.endian = little
    sun.cpu.isalist = pentium i486 i386
    sun.io.unicode.encoding = UnicodeLittle
    sun.java2d.fontpath =
    sun.net.client.defaultConnectTimeout = 120000
    sun.os.patch.level =
    trustProxy = true
    user.country = US
    user.dir = C:\WINDOWS\Desktop
    user.home = C:\WINDOWS
    user.language = en
    user.name = Michael G. Coucke
    user.timezone =
    user.variant =
    Done.
    Dump classloader list ...
    codebase=http://kraken.lowell.edu/, key=http://kraken.lowell.edu/,IONJava/classes/ion_16.jar,IONJava/classes/LP.jar, zombie=false, cache=true, refcount=1, info=sun.plugin.ClassLoaderInfo@109de5b
    Done.
    Dump thread list ...
    Group main,ac=11,agc=2,pri=10
    main,5,alive
    AWT-Windows,6,alive,dameon
    AWT-Shutdown,5,alive
    Java2D Disposer,10,alive,dameon
    AWT-EventQueue-0,6,alive
    Group Plugin Thread Group,ac=3,agc=0,pri=10
    Main Console Writer,6,alive
    AWT-EventQueue-1,6,alive
    TimerQueue,5,alive,dameon
    Group http://kraken.lowell.edu/-threadGroup,ac=2,agc=0,pri=4
    thread applet-LPRemote.class,4,alive
    AWT-EventQueue-2,4,alive
    Done.
    I'm not a Java expert, so this may be more information than you ever wanted to see.
    Once again, I hope that you can help. My experience has been that I usually have some obscure option set incorrectly and that causes me great grief.
    Thanks fo your help,
    Mike Coucke
    [email protected]
    ----- Original Message -----
    From: "Jeffrey Hall" <[email protected]>
    To: "'Mike Coucke'" <[email protected]>
    Sent: Thursday, September 04, 2003 11:48 AM
    Subject: RE: Registration with Lowell Education Online
    Hi Mike,
    Try it now. I think this problem has arisen because Sun just
    released a new version of the Plug-in (1.4.2), and when we released the
    public beta of LOPARC, only one relevant version (1.4.0) was available
    and the LOPARC code was written to look for that by default. I have
    just recoded the relevant routines so they should now cause your browser
    to simply pick up the latest 1.4 version of the Plug-in you have
    installed, whatever it is. I "broke" Java on my machine to replicate
    your problem, and the code I inserted today did fix it. Hopefully it
    will have the same effect for you. I am running IE 6 and plugin
    1.4.2_01 (as accessed via Tools->Sun Java Console).
    One broader problem: some (non-LOPARC-specific) users on the Sun
    forums have reported the "JRE collision" you are seeing when multiple
    versions of the Plug-in are installed on the same machine. So if the
    fix I made to our code doesn't work, one option would be to uninstall
    all Java components from your computer and do a fresh install of the
    latest runtime environment.
    Let me know how/if this works. Thanks for the feedback and for your
    patience.
    Best regards,
    Jeff Hall
    Lowell Observatory
    -----Original Message-----
    From: Mike Coucke [mailto:[email protected]]
    Sent: Wednesday, September 03, 2003 6:30 PM
    To: [email protected]
    Subject: Re: Registration with Lowell Education Online
    Hello Jeff:
    So far, I have been unable to launch a LOPARC session. I repeatedly
    get the following error message:
    "Exception: java.lang.ClassNotFoundException: LPRemote.class"
    My browser is MS Internet Explorer version 6.0.2800.1106 Initially I was
    using Java Plug-In version 1.4.1 and received the error message. I went
    to the Sun website and downloaded/installed Java Plug-In version 1.4.2
    and still get the message.
    Before I try to launch LOPARC, I can select Tools->Sun Java Console from
    IE's pull down menu to check my Java Plug-In version. When I try to
    launch LOPARC, I get the following message:
    "Applet(s) in this HTML page requires a version of Java different from
    the one the browser is currently using. In order to run the applet(s)
    in this HTML page, a new browser session is required, press 'Yes' to
    start a new browser session." If I select 'No', I get the following
    message: "Java Plug-in detected JRE collission"
    If I select 'Yes', a new browser window opens and then I get the first
    message above.
    Can you help?
    Mike Coucke
    [email protected]
    ----- Original Message -----
    From: <[email protected]>
    To: <[email protected]>
    Sent: Monday, September 01, 2003 5:30 PM
    Subject: Registration with Lowell Education Online
    September 1, 2003
    Dear Michael Coucke:
    Thank you for registering with Lowell Observatory's online education
    site. We hope you enjoy using it and visit regularly as we continue to
    expand its features and capabilities. This is a one-time welcoming
    email.
    For your records, your user ID is xxxxx, and your password is #########.
    You'll need to supply these each time you log in.
    This site gives you access to research-grade equipment including a 16"
    telescope, CCD detector, and image processing software. Our online
    archive of data is now available 24/7. The telescope will be opening to
    our onsite users in May, and on select nights to the Internet at large
    in June.
    We have designed this site so you don't need a huge monitor or a
    supercomputer to use it. All pages are viewable on screens running at
    800x600 resolution or higher. To use LOPARC, you'll need a Java-enabled
    browser with the Java 1.4 plug-in installed. If you don't have the
    plug-in, you'll be prompted to download it the first time you attempt to
    connect. This is an admittedly large (9 MB) but one-time-only download.
    This site works correctly under Internet Explorer version 5 or higher.
    If you use Netscape, you must be running version 6 or higher, and
    display or applet behavior anomalies may occur.
    If at any time you can't connect to our server, simply try again later.
    We do experience several power outages each year, particularly during
    Flagstaff's summer thunderstorm season. Our server is fully protected
    and backed up, and can be quickly brought back on line, but any active
    user sessions will be lost. Thanks for your patience during these
    inevitable downtimes.
    Your questions, comments, suggestions, and bug reports about this site
    are always welcome. On behalf of the LOPARC development team, thanks
    for signing up!
    Jeffrey Hall
    Assistant Research Scientist
    Associate Director, Education and Special Programs
    Lowell Observatory
    Flagstaff, Arizona

    Hi Mike,
    I see this in your logs:
    Java(TM) Plug-in: Version 1.4.2_01
    Using JRE version 1.4.2_01 Java HotSpot(TM) Client VM
    User home directory = C:\WINDOWS
    Proxy Configuration: Manual Configuration
    Proxy: http=proxy,https=proxy,ftp=proxy,gopher=proxy
    Proxy Overrides:
    I just helped my Dad set up his computer with a new
    cable modem, and had the situation where we couldn't
    access any secure Web sites. The cable folks had us
    disable the proxy. It looks like the error message is
    saying it can't find your proxy server, and the logs
    you posted say that you've decided to configure your
    proxy manually, rather than using the settings from
    IE (which is how mine is set up in the plugin
    control panel.)
    Could that be the problem?
    --Steve                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           

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    Thanks,
    Alex

    Hi,
    Suggest you look at:
    http://java.sun.com/j2se/1.4.1/docs/guide/plugin/developer_guide/using_tags.html
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