JTAPI and Pilot Points

Hi
We have developped a simple java application which can read the addres (phone number) of an incoming call on a terminal.
Now we've installed a pilot point which redirects to multiple terminals and we can't read the address anymore (for example: pilot point with number 2233 redirects to terminals with number 9337, 9248, .....). We always get an "unkown" number.
We've used someting like tcev.getCall().getConnections()[1].getAddress().getName(); to get the address (where tcev is TermConnEv). We also looped through all Connections but can't find the callers address.
Tried different ways but found no conclusion...
Any idea?
Many thanks!
Chris

The problem is that they want an inhouse written one, that way we will be able incorporate it into our database and add functionality that is related to our database and current system. (for example, if a client phones a user, and the user does not answer, we can create a reminder to phone back the number if we got the caller id, to phone the client back as soon as he logs onto our main system, with the client's information. We will also be able to create our own reports on the calls that was made, eg clients that falls under a specific category. if this makes sense.

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