Just bought a music album from itunes it downloaded to my imac but will not down load to my ipad
itunes / the app store does not show my recent music purchase on my imac i have a reciept. The rub is the mucis album will not sync to my ipad2 and there is no help from itunes or the app store
Also try:
- Resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Resetting network settings: Settings>General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
Similar Messages
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Last summer I bought a music album from iTunes. I've already transferred all my purchases from my units, but somehow iTunes wants me to pay for the same album again. When I try to add it to my wish list it simply tells me that I've already bought that item.
And I've already tried to search for downloadable purchases.
So fact is established, I've purchased this album before but iTunes does not recognize it.
What to do?Hey sorry for the late response but I've been out of town. I can copy and paste the email responses if necessary or desired, and if it's fixed already this is a moot point anyway, but basically they kept asking me for the order numbers for the two songs I already bought from the specific album I was trying to complete, which I eventually gave them - along with telling them multiple times that the Complete My Album feature wasn't working for ANY album. They gave me two free song codes to compensate me for the two songs I bought, and then told me to go and buy the album at full price, but the ENTIRE TIME they COMPLETELY ignored that I was telling them that this wasn't an issue with one album but was a larger, seemingly systematic issue that other people were experiencing. Even after I got the song codes I emailed them back and said AGAIN that this wasn't an isolated feature, and they just sent me the link to the apple Feedback page (http://www.apple.com/feedback/itunesapp.html) and told me to submit my complaint there. So, technically, my issue was never really "resolved," in that they never fixed the Complete My Album feature that I am aware of - or even acknowledged that anything needed fixing, but I haven't tested it since Sunday.
If it's working for you, then hopefully they fixed it! I've noticed they've updated to 10.4.1, but the notes don't indicate they're fixing anything about the Complete My Album feature, so I don't know. -
I can not access a purchased album from itunes on anoter shared home computer
It will not let me put the album into my library
Has anyone any ideasYour phone connected, iTunes running: File>Transfer Purchases.
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i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod
Is the iPod signed into the account that purchased the music?
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I have just aquired an iPod Touch 2nd Generation 8GB. When it is connected to my PC, running Vista home, it says it has synced successfully but I can,t transfer onto it an album I have bought and downloaded from iTunes. Help!!! This is my first Apple product so I have no experience and no manual.
Was the iPod previous synced to another iTunes library/computer? If so you can only use the manual method and that only works with music and videos.
iTunes: Syncing media content to iOS devices and iPod
If you want to use this computer as the one syncing computer you need to restore the iPod on your computer
iTunes: Restoring iOS software -
I just bought a music video in itunes...
I just bought a music video in itunes and it doesn't show up in movies, it shows up in music, and then I synced my ipod and it is not on my ipod. How do I get it on there? Thanks!
Hi Gamer,
The real thing is music videos are not characterized as a movie file in iTunes system, instead they are known as audio video files, which is why it's added to the music list.
If you still like the videos to be listed in the 'Movies' section, than you need to do it manually:
Select the file>>>right click & press "Get Info"....'Options'...."Media Kind"....Check "Movie".
GOOD LUCK -
I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/ -
I just bought an HD movie on iTunes. Yesterday, I watched all but twenty minutes of it on my Dell laptop. Today, I tried to open it on the same laptop, and it told me my computer can't play HD movies, that I have to view it in SD. The error message said that my computer didn't have the capabilities, but I have several other HD movies that I have always and can still watch without issue. Just this one doesn't work. Why, and do you know how to fix this?
Apparently the display is required to be HDCP compatible to view HD movies in iTunes. My display isn't so this is my problem. I contacted Apple support and they have agreed to credit me for the HD movie and I have now downloaded the SD version.
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I have just got a iPad yesterday and I'm having a problem
I have just bought a tv series in iTunes and downloaded it on to my iPad but every time I go to watch it it comes up (could not load movie) then takes me back to the episode list ? Can you tell me how to solve this problem pleaseHave a look at the following:
http://itunes.apple.com/sg/app/quickoffice-pro-hd-edit-office/id376212724?mt=8&l s=1
http://itunes.apple.com/sg/app/office2-hd/id364361728?mt=8&ls=1
http://itunes.apple.com/sg/app/documents-to-go-premium-office/id317107309?mt=8&l s=1
http://itunes.apple.com/sg/app/polaris-office/id513188658?mt=8&ls=1 -
I bought a TV episode from iTunes (I have version 10 installed), but when I try to play it on my laptop, it keeps stopping and starting, with the voices out of sync with the action. The action is stop/start as well., and occasionally it skips 5 or 10 seconds altogether, making it impossible to watch. What settings can I change to fix the problem.
Repair your QuickTime.
Control Panel > Programs n Features > highlight QuickTime and click CHANGE then REPAIR. -
Downloaded and album from itunes and only half of the songs will download to my ipod. Error message says file cannot be converted. How do I fix this or get a refund from itunes?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
HI JUST COPYED CALL OF DUTY FROM ONE OF MY MACS TO OTHER IT WILL NOT WORK ON THE OTHER ONE?
HI JUST COPYED CALL OF DUTY FROM ONE OF MY MACS TO OTHER IT WILL NOT WORK ON THE OTHER ONE?
Are you saying that you bought the game from the App store and made another copy onto a dvd so you can play it on another computer too? If so, you can not do that, you have to buy it again for the other computer.
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I bought the movie Margin Call and it will not down load?
I bought the movie Margin Call and it will not down load?
You should be able to play films on windows computers, if it wasn't compatible with it (e.g. you should have got an error if you tried to buy an HD film on non-HD compatible computer).
The current version of iTunes is 11.4 - you can see if there are any updates available via the Help > Check For Updates menu option.
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
What happens when you try to play the film, and do other videos that you have in your iTunes play ok ?
If you can't get it to play but other videos play ok then contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com -
HT1296 ipod 4th generation music player will not down load music?
ipod touch music player will not down load music from itunes?
What happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? -
If I download a movie today, but will not be watching it for a few weeks (i.e. when overseas) - when does the 'activation' period start? Do I have 48 hours from the download date or when I first watch the movie?
You have 30 days from when you download it, but when you then start watching it you have 48 hours (24 if your account is US based) to finish watching it before it expires.
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