Just  bought a new phone and want to delete everything off my old phone so I can sell it. How do I do this?

just  bought a new phone and want to delete everything off my old phone so I can sell it. How do I do this?

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What to do before selling or giving away your iPhone, iPad, or iPod touch

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  • I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.

    I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.

    So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
    This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there?

  • Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

    Hi could someone help me please ? Ive just bought the new ipad and want to put some movies on it. I have already converted some movies using handbrake and tried to transfer them to my ipad and it just wont work. ive tried drag and drop and everything

    bluztoo wrote:
    Haven't really used any of them including VLC - actually use netflix on the ipad more than anything. I was able to drop an mp4 into imovie on my ipad and see it there. This was something I had shot as avhcd and converted with turbo.264. Played fine. Probably not what you want for a movie player though.
    Well, turbo.264 is indeed very nice to have - even for converting full-sized movies. (Nevertheless, TechRadar's latest roundup (see http://www.techradar.com/news/software/applications/6-of-the-best-video-converte rs-for-mac-1074303 ; also linked from another roundup at http://www.iphonelife.com/blog/87/benchmark-excellent-multimedia-converter-handb rake-vs-commercial-apps ) has shown it's still worse than HandBrake in most respects.)
    All H.264 files (assuming they are H.264 level 4.1 or lower) are compatible with the built-in Videos app.
    bluztoo wrote:
    Those of you who use other players, what do you reccomend? Just curious.
    It entirely depends on your needs. The top players (AVPlayerHD / ProPlayer, It's Playing, GoodPlayer) all have different strengths and weaknesses. I myself use It's Playing the most as I convert everything into MP4 and simply love the DSP's (brightness / volume / saturation boosting). (Its software decoders are definitely worse than those of AVPlayerHD / ProPlayer; however, MP4's are played back from hardware.)

  • Hi, I just bought a new computer and want to install my Creative cloud. I need it in bought computers. How do I install it?

    Hi, I just bought a new computer and want to install my Creative cloud. I need it in bought computers. How do I install it on my new computer? Thanks!

    Click on the below link to download Creative Cloud app :
    https://creative.adobe.com/products/creative-cloud
    Reference :
    https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • HT204266 I just bought a 2nd ipad and wanted to download books purchased with my first ipad. Can I "sinc" them somehow so I don't get charged twice?

    I just bought a 2nd ipad and want to download books purchased with my first ipad without being "double charged". Is there a way to do this?

    If you are syncing with a computer and transferring your purchases there you can sync the 2nd iPad with the computer and transfer all of them (quickest method). If you are using the same Apple ID on the 2nd iPad you can download them again without being charged.

  • HT1212 my phone screen is broken and I bought a new phone but I want to get everything off my old phone. It will not sync to i tunes because it has a passlock on it. Is there any way to get passed this?

    My iphone screen and lock button are broken, I bought a new phone and want to get all the information off my old phone. My old phone will not sync with itunes because it has a pass code on it. I have no way to enter the pass code. Is there any way to get around this so I can still retrieve my information from it?

    If you are using the computer that you normally sync with, it should sync without entering the passcode. However, if this is not the computer you normally sync with, you cannot get past the passcode, it has to be entered.

  • Just bought the new iPad and want to download my files backed up previously in iCloud by my old iPad. Have my iCloud Backup option switeched on but no luck. Thus my files are stuck in iCloud. Any advice appreciated?

    Just bought the new iPad (3rd generation) and want to download files backed up previously in iCloud by my old iPad 2. Have my iCloud Backup option switched on on the new iPad but no luck in transferring the files. So my files are stuck in iCloud. Any advice would be appreciated.
    Thanks

    If you have already set up the iPad and activated it - You have to restore from the iCloud backup which entails totally erasing the device and then setting it up again from the iCloud backup.
    http://gigaom.com/apple/ios-101-set-up-and-restore-from-icloud-backup/
    if you already tried this, then post back with the exact procdure that you followed.

  • I have just bought a new computer and want to set up itunes and download all my data from my iphoneaa

    I have just bought a new computer how do i update Itunes with my old data

    You need to move your iTunes library and other important data(contacts, calendars, pics, etc.) from your old computer to your new computer:
    http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/
    Once you do that, authorize your new computer(Store>Authorize this Computer), then backup your iPhone on your new computer, then restore your phone from that backup, followed by syncing your iTunes content back to your phone. The iTunes content currently on your phone will be erased when you first sync on your new computer, but if you move your entire library, you'll just sync the same content back to your phone.

  • I just bought a new iMac and I'm trying to buy apps for it  but I can't connect my iTunes account to how do I do that

    I just bought a new iMac I'm trying to download apps but I can't connect it to my iTunes account so I can buy them how do I do that

    I just bought a new iMac I'm trying to download apps but I can't connect it to my iTunes account so I can buy them how do I do that

  • We just bought two IPhone5C's and tried to retire our info from old phones to the new. The problem is my phone showed my husband's e mail and password under I cloud and his showed mine! Crazy..we did not dare to restore as we thought we would get each oth

    We bought two new I Phones 5c...and we went to restore from the cloud but we did not feel comfortable because his phone showed MY Cloud e mail and password and HIS phone showed my e mail and asked for my password.. we were afraid that we would backup each others info on the wrong phone? Wonder how to straighten this out with the Cloud...help?

    You would really have to ask the app developer if there is a way to export the data.
    As for adding a printer, you would need to purchase an AirPrint compatible printer and connect it to your wireless network.
    By the way, your holiday letter/rant/Idon't even know what to call it... is completely inappropriate for these forums.

  • I have just bought a new laptop and want to use this one for my i pod. When i tried to do this it say my i pod is already synced to another computer. How do i 'un-synch' the old one. It does offer to synch the i pod to the new laptop but only for purchas,

    The i pod will synch purchased songs to the new library but that would mean losing most of my songs. I tried home share but that only showed the purchased songs too.
    I would lie to un-synch the old laptop, de-authorise it and remove i tunes altogether as i want to give it away.
    How do i un-synch a library to a particular pc and re synch it to the new one?

    That's not how it works. Authorising is for music purchased from iTunes, not for music you've imported from CDsor elsewhere. Music purchased form other suppliers would also not be subject to this authorising procedure.
    Do you still have the old computer? If so, you need to copy the iTunes Library from that to the new computer. For example, in Windows XP, I would copy the My Music folder (which contains the iTunes Library, my Amazon MP3 purchases and album artwork) and put that onto an external drive. Then move the drive to the new computer and copy the copied folder onto the new machine thereby replacing the new machine's My Music folder. Then tell iTunes to look at the imported Library.
    Obviously, you need to take into account that you have Windows 7 (where I assume the folder names may be different), any other places on you old machine where songs are located and so on.

  • I just bought a new mac and want to transfer my old files. I haven't had any luck with migration. any ideas?

    I have not been able to recover any of my files, primarily my music. I tried using migration and I still havent been able to find it. I used an external hard drive to back up using TimeMachine. any ideas would be great

    There are a lot of unknowns here.
    Is the old computer a Mac?
    Did you manage your music through iTunes?
    If the old machine was a Mac and you use iTunes you should be able to look on the old external drive for a folder called Music. Inside is a folder called iTunes. Copy that folder to the same location on the new computer and your music should be restored. You may have to reauthorize the machine for the music to show up.
    You may also just have to open iTunes on the new machine and drag that old iTunes folder onto the music list in the new iTunes and the files may start importing.
    A good place to start is http://support.apple.com/kb/HT4527

  • I have just bought a new laptop and want to move my copy of Elements over to it before my existing laptop finally gives up the ghost. What is the procedure?

    How do I move my copy of elements from one laptop to another ? It was purchased on line so I do not have any discs.

    That's not how it works. Authorising is for music purchased from iTunes, not for music you've imported from CDsor elsewhere. Music purchased form other suppliers would also not be subject to this authorising procedure.
    Do you still have the old computer? If so, you need to copy the iTunes Library from that to the new computer. For example, in Windows XP, I would copy the My Music folder (which contains the iTunes Library, my Amazon MP3 purchases and album artwork) and put that onto an external drive. Then move the drive to the new computer and copy the copied folder onto the new machine thereby replacing the new machine's My Music folder. Then tell iTunes to look at the imported Library.
    Obviously, you need to take into account that you have Windows 7 (where I assume the folder names may be different), any other places on you old machine where songs are located and so on.

  • I just bought a new computer and want to load in photoshop from the old one.  I have CS5.  Since CS5 was an upgrade I installed CS4 first, but now I can't figure out how to install the CS5 upgrade.  Any advice?

    How do I transfer photoshop from one computer to another?  I have CS5.  Since CS5 was an upgrade I installed CS4 first, but now I cannot figure out how to install the CS5 upgrade.  Any advice?

    karen2179 wrote:
    If you are able to use adobe products on two computer do I really need to deactivate or uninstall CS4?
    No, but it may help the chances of a successful installation.
    karen2179 wrote:
      Just as an aside - I have been getting messages on here from Adobe Admin saying that CS5 cannot be reinstalled because everything is now in the cloud and that for $350 I can buy CS6 to install on my new computer.  What?  Am I getting spammed on Adobe's site here?
    Where did you see that?

  • I just bought a new computer and want to transfer my subscription to my new computer. Can I do this?

    Can I transfer a paid subscription to a new computer without paying again?

    Hi,
    ExportPDF subscription is not for a single computer, you can use it on any machine. There are two ways of Accessing the service , one by Web browser and second by using Adobe Reader. you would just require Adobe Reader or any web Browser.
    Please refer to the link mentioned below:
    http://forums.adobe.com/docs/DOC-2412
    if you have further question please feel free to reply here
    ~Pranav

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