Just bought a pair of earpods for the shuffle 3rd gen the first the remote doesn't work so i exchanged them and these don't work either! I already checked that they are compatible and should work! Any ideas or advice?

Hi I recently bought a pair of earpods for my 3rd Gen ipod shuffle only the remote does not work, so i exchanged them from an unhelpful member of staff from Currys who said the problem could be my device. So i just tested the new ones and the same problem again! I already checked that they are compatible so i don't understand why the remote doesn't work. Will be greatful with any advice or answers on this one. Thanks!

Actually they are not compatible: http://store.apple.com/us/product/MD827LL/A/apple-earpods-with-remote-and-mic

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Just bought a pair of earpods for the shuffle 3rd gen the first the remote doesn't work so i exchanged them and these don't work either! I already checked that they are compatible and should work! Any ideas or advice?

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