Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?
Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?
No. Only those Apps that are not installed on the new will migrate over.
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I just bought a used Macbook Pro. How do I make the changes to make it personal. Example the iTunes comes up as the old user and I have to have his password to make changes on the laptop. Can you make any suggestions?
Also I cant make a right click on the pad. Is that normal?Your first going to have to remove all your personal data off the machine to a external storage drive, do not use TimeMachine when it asks as this will copy the entire drive and is unnecessary at this time (also takes too long).
You need to drag and drop copy your personal data folders (Music, Pictures, Movies etc) to a external storage drive, once done, unmount and disconnect this drive.
Most commonly used backup methods
Next your going to follow the Zero Erase and install method for your OS X version, either 10.6 or 10.7, here
How to reinstall just OS X or erase/install OS X
10.7 requires your AppleID and password to install, so make sure to have that ready.
Once you reboot your into the real setup of OS X, which will require your name etc, so it's now your machine.
Install your programs, iLife package is only free for the owner of the machine.
If you have the 10.6 machine specific disks, then it's on there.
If your using 10.7, then you'll have to purchase it from the App Store.
Last, return your files from the storage drive, consider setting up a TimeMachine or clone on the external drive. -
i have macbook pro 3rd generation 500 gb i5 13.3 inches without retina display
i bought it used from kijiji when i start the macbook it gets stuck on the white screen with apple logo in the middle
how can i reformat it ans start using it normlyThe first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
My daughter just purchased a macbook pro and it was wiped clean. It says we need to purchase Lion. How do we do that? We can't find it in the app store
It has a question mark inside the quick time logo everytime I click on it
If you mean you are trying to play a file and the QT icon with a quesion mark appears in the display area, then this means the play has reached a programming disjunction and doesn know what to do—i.e., the player recognizes the content but something is preventing proper playback is telling the user it has a question as to how the content is to be played. In such cases you normally have to determine what content, what file container, and which player version is involved before you can decide how to best fix the problem. -
I need to know how to change the macbooks name to reflect new ownership. Thanks.
jeremyfromcanton wrote:
It did not come with the original discs, and I bought it for the fact that it came with certain programs already on it. I do have the snow leopard os disc I bought to update my older macbook, but don't want to lose those programs which I bought it for.
Then you need to obtain them from the seller. It is illegal (according to Apple) to sell Macs without the system discs that came with it.
You can get replacement System Discs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
Mac OS X 10.6 Help: If you forget your administrator password -
I just bought a used macbook pro, with Apple Care. How do I transfer AC into my name?
I just bought a MBP from a private party. It has Apple Care until Oct. 2012. Do I need to transfer AC into my name or does it just remain with the MBP regardless of who owns it? If I need to transfer it, does anyone know how I go about doing it? Thanks.
Tom6. Transfer of Plan Subject to the restrictions set forth below, you may make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) the transfer must include the original Proof of Purchase, the Plan's Certificate and all of the Plan's packaging material, including printed materials and these Terms and Conditions; (b) you notify Apple of the transfer by sending, faxing or e-mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 916-399-7337 or [email protected], respectively; and (c) the party receiving the Plan reads and agrees to accept the Terms and Conditions of the Plan. When notifying Apple of the transfer of the Plan, you must provide the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred and the name, address, telephone number and email address of the new owner.
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As the title says, I thought that both suites are supposed to be free. Am I wrong or is there some way to still get them for free?
Many thanks for answers!If the computer is registered with Apple as new from December 2013, then if you search for the apps to "buy" (Pages, Keynote, Numbers, iMovie, iPhoto, Garageband) in the App store, it SHOULD give you the price as FREE. If it does not, I suggest you contact Apple and ask their advice.
This is what Apple say about eligibility for iWork and iLife for free:
http://www.apple.com/creativity-apps/mac/up-to-date/
The only possible "glitch" in this is that you were not the original purchaser. Speak to Apple and see what they say - they may be willing to facilitate the download for you. -
Title Basically sums it up.. is there anyway I can get those apps without having to pay for them..?
You and the original owner need to contact Apple Care and have the MBP released from his Apple ID. Then you can use OS X Recovery to erase the MBP, install the original version of the shipping OS X updated to the most recent version available and install new versions of the iLife apps that you can then accept into your Apple ID used with the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718 -
Just bought a 2011 macbook pro ! - there s no disks ! , Help with set up !
Hello everyone, Im Robert from Manchester (UK)
.. Im posting on here asking for a bit of help & im sure some of you guys will be able to point me in the right direction ..
Ive just bought a used macbook pro (2011 model) with applecare from eBay which runs out in September, but the original disks are missing, I have yet to recieve the macbook (whuch should arrive late this week) but can see from the description it's listed as a late 2011 model and have been told the system runs on snow leopard ..
From what I can see online I will need the original disks to start up the machine when I recieve it ? .. is this true and if so how do I go about getting these disks or can I start up the system online ??
also being a late model should it not be on the Lion operating system ? ..
any help will be appreciated, as Im new to macbooks and apple products , thanks,The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received those media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Some models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you may not be able to reinstall 10.6 even from the original discs, and Internet Recovery may not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
3. Other issues
If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
So, I bought a used MacBook Pro (April 2010) today and I plan on restoring it to factory settings. I saw on a video of a factory restore that it will prompt for an apple id of the original purchaser. Now, I did find a buried thread on the subject and the answer was that I will need to purchase OSX. Not sure if this is true or there are more details than that. If this answer is correct, would the computer automatically recognize that my apple id has a purchased copy? Also, on another video I saw that discs such as the OSX and iLife are required. So in a nutshell I have no idea on how to go about this factory restore deal. This will be my first mac purchase so bear with me. If I havent been detailed enough let me know, ill try to explain better. Thanks!!
Do you have the original installation discs that came with the computer? If so you only need to boot from the disc, erase the hard drive, then install Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
Just bought 13 inch macbook pro OS X 10.7 Lion.
System getting hung on browsing internet from Day 1
Really getting irritated.
plz help.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I just bought a 15" macbook pro, do the cds that come with the mac have the drivers i need to update windows after installing windows using boot camp?
What DVDs are this ?
If it is OSX Snow Leopard Installation DVD then yes this disc contains the BootCamp Drivers version 3.x and is needed after the installation of Windows to install the BootCamp Drivers.
With OSX Lion BootCamp is at version 4.x and the BootCamp Drivers have to be downloaded during use of the BootCamp Assistant in OSX.
Boot Camp 3.0, Mac OS X 10.6 FAQ
Frequently asked questions about Lion and Boot Camp 4.0
Stefan -
I just bought my first MacBook Pro a few days ago. I can't seem to get my PC to see my MacBook Pro on the network. Can anyone help me get my PC to see my MacBook Pro on my network t?
Thanks,
AlexForgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password. -
hi, i've just bought my first macbook pro, i just installed office mac and when i open the page i cannot see the minimise maximise and close buttons as it's hidden behind the apple menu bar, also when it's at full screen, those buttons do not appear
Try to edit the size of the page using the sides of the page, or if you are desperate, force quit using command-Q. In full screen put your cursor on the top of the page, and the menu bar will appear. If it doesn't keep "pushing" it up until it does. Hope this helps!
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I just opened up my MacBook Pro after a few days of not using it and it was frozen. I turned it off and back on and all I see is a white screen, there was a file with a question mark flashing for a bit but I can't do anything, please help me!!
Jerricayoung,
you have a 13-inch Mid 2012 MacBook Pro. It’s modern enough that it supports booting into Recovery mode. To do so, hold down a Command key and the R key as you start up. It should eventually show a Mac OS X Utilities menu. Select Disk Utility from that menu; when the Disk Utility window appears, select the bootable volume from the left-hand side of the window. (It’s typically called “Macintosh HD”.) When the volume is selected, some buttons will appear on the right-hand side. If it’s not greyed out, press the Verify Disk button; if it is greyed out, or if it reports on errors that it found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu; that will restart your MacBook Pro in its normal mode. With luck, that will be enough to get you to your normal login screen, rather than the white screen.
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