Just downloaded itunes 11.1 and when i click on the store its a blank screen
I have just downloaded itunes 11.1 and now when I try to open up the itunes store it just comes up blank with nothing showing. No songs or new albums or anything on the itunes store. I have no idea whats wrong and I have tried closing itunes on my computer and restarting it, but nothing has worked....
If you have 10.6.8, make sure you have Safari version 5.1.10. Can be dowloaded here:
http://support.apple.com/kb/DL1569
Similar Messages
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Hi, I have downloaded itunes on windows 7,when I click the icon on my desktop nothing happens,does anyone know why itunes does not open?
If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
You won't lose any photos in your camera roll or photo library. If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account. To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll. -
HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
I just downloaded iTunes 11.1 and my iTunes Radio is not working. HELP!
I just downloaded iTunes 11.1 and my iTunes Radio is not working. When I go to play a station it says "We could not complete your iTunes Store request. You are not authorized to access the requested resource. There was an error in the iTunes Store. Please try again later."
I've got this from another forum and works perfectly:
1. Go to iTunes
2. Log out of your Apple ID
3. Log back in. -
I have just downloaded itunes 10.6 and in the process my "podcast" option under library has disappeared! THe files are still on my laptop. I can also see some of my recorded music in the itunes library but can't play them - there is an exclamation mark next to each track. Basically I can't use itunes - is the only option remove and replace? Thanks in advance
Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
Missing tracks
Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
When you get it all working make a backup!
tt2 -
I just downloaded itunes 10.5 and i get an error every time i hook up my mobile devices.
And this is the error that comes out:
szAppName : AppleMobileDeviceService.exe szAppVer : 17.88.0.7
szModName : kernel32.dll szModVer : 5.1.2600.5781 offset : 00012afbhttp://www.youtube.com/watch?v=be09gGFw-Y4
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I upgraded to OS Yosemite on my MacBook Air...and I cannot upgrade the Adobe Flash download that Adobe keeps asking me to download. I get the screen and when I click on the icon it just creates a new window but not download. Thoughts?
I just tried the link and it is just fine. If the GateKeeper pops up then open Security & Privacy preferences, click on the General tab, set the last radio button to Anywhere.
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Trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to sync. Then it comes back saying sync failed. What is the problem ?
Few questions..
are you using windows or mac?
what version of itunes are you using?
have you EVER been able to successfully sync with itunes?
what iOS version are you running on your phone?
This is a great article for syncing with itunes. Good Luck
http://support.apple.com/kb/HT1386?viewlocale=en_US -
I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..
I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it. -
I hope you can help me. I purchased adobe captivate 8 on line and when I click on the email link to download, it comes up with 7 programs, some are 64 bit and some are not, my computer is 32 bit. I am not sure which of these 7 to download? All or just the 4 non 64 bit?
I tracked down the problem with the download and installation, my windows 7 was missing a file and after reinstalling windows everything worked out. The first 32 bit program in their list was used. I hope this can help others.
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I downloaded the app from iTunes costing 99 cents and when I click on the icon on my ipad or iPhone it quickly opens and crashes..closes????
iPad, Phonebook cleanmaster crashesThis Apple doc should help ya out -> iOS: Troubleshooting applications purchased from the App Store
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I downloaded iTunes 11.1 and when I went to open iTunes after the download, all of my content (music, playlists, podcasts, etc.) was missing. The only thing there is my purchased items. Does anyone know how I can get my content back in my iTunes?
See Empty/corrupt library after upgrade/crash.
tt2 -
I am trying to update to Itunes 10.5 and when i click update a message comes up cannot find url..any idea what this means
Easyest way is to uninstal itunes manualy and then download new itunes from apple.com .
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Hi I got an email from itunes saying that my pre order was ready and when I click on the link from my ipad it takes me to the itunes store app and then it doesn't do anything help with this please .
<Link Edited By Host>Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan -
In iTunes I click on a song and when I click on the "get info" tab, it opens up but everything is gray - locked, therefore, I cannot edit the year or genre of the songs. Not every song is locked, only certain ones for some reason. Any help?
I ran into the same problem, I think that, If you tab on a song that is on your IPOD, and the song data is grayed-out, I think it means that the song is probably twice on your IPOD and that the iTunes directory can not edit THAT song data for two (or more) files @once. Check if this is the case, sinceI have the same problem,am looking for a way to have One and the same song in more playlists but only keep the song once on the IPOD.
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