I am trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to start and then says the sync failed. what is the problem

Trying to download from iTunes and when I clicked on the Sync button, it indicates that it is waiting to sync. Then it comes back saying sync failed. What is the problem ?

Few questions..
are you using windows or mac?
what version of itunes are you using?
have you EVER been able to successfully sync with itunes?
what iOS version are you running on your phone?
This is a great article for syncing with itunes. Good Luck
http://support.apple.com/kb/HT1386?viewlocale=en_US

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I tried to download latest iTunes. When I click download, my Firefox pops-up a windows asking me save the "iTunes64Setup.exe" file on my compuer in a local drive. However, nothing happens after that. I tried with different browsers, but no luck.

It's really funnt...but I see that it is really happening to many. Has anyone found a solution for this?

Finally, I did wget <url> from my bash shell (on my linux machine) and could download iTunes 11 64-bit for windows 7. Here is the exact command (should be useful as getting the URL is sometimes tricky)
wget http://secure-appldnld.apple.com/iTunes11/031-1547.20131105.FFjvT/iTunes64Setup.exe
I would expect this to work as is even from windows/MAC provided you have 'wget' command on it.
Cheers !

I've iPhone 4s, and I am trying to update it to iOS 5.1 I've downloaded the software from iTunes, but when I click to install it, it says: "There was a problem downloading the software for the iPhone 'Donnbjj1's IPhone'. An unknown error occurred (1480)"

I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."

iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

ITunes (10.5.2.11) locks up when trying to download from iTunes U site Madingley Lectures.

iTunes (10.5.2.11) locks up when trying to download from iTunes U site Madingley Lectures. The problem is repeatable on two different PCs running the same version of iTunes. I never previously had problems downloading presentations from this site. Any ideas?
Both PCs are running Windows 7 fully up to date with patches.
Paul

Duncan,
I successfully downloaded the latest edition by going to the Store area. It took around 10 minutes. iTunes behaved fine and indicated the progress of the download.
However when I try to download another lecture via the iTunes U option within iTunes, the software freezes.
There is no progress bar and I can't change focus within iTunes. The only option I have is to kill the process from the Task Manager.
The lockup occurs almost immediately after I click on the Get button.
In previous months the downloads worked fine.
Thanks for your assistance

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Jenniferwood2829 wrote:
... so I don't understand why I still get this message when I show I have 15GB available in iCloud?
It means you do not have enough Space on your Device and need to create More Space on Your Device by Deleting some items off your device.

I am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

i am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

Movies download from itunes, but when download finishes, there is no movie among my video selections--like it either is hiding or was downloaded somewhere else.

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
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Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

Help.I uninstalled ios8 using the directions on the web site and now all my apps,mail are gone.I backed up to iTunes first but when I try to sync to get everything back,it starts and then says it has failed.What do I do now.Thanks.Jane

The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone.

I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for?

I downloaded Mavericks and it won't install. I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for? I never had an administrator password-- I just hit enter and have never had a problem before with previous installations. I'm on an iMac, from 2007, running Mt. Lion (version 10.8.5). I've been looking for other's posts who may be having the same problem, but haven't found any. Can anyone help?

Ugh. The 'no password, no work' thing is a recent Apple development. I ran into it on my system and ended up having to do a clean install on a partition I fully erased.
I suppose, if you have the ability to, go online and look up how to burn a bootable DVD image. Download the 10.8.4 image then use the Disk Utility to make a boot image of it. You'll need a dual-layer DVD or a USB drive (or memory stick at least 8GB) If you've got an optical drive, burn the disk, if you've a USB device, use that.
Then get a pocket drive and copy your important files off the system or let Time Machine do a full backup.
When the backup is done, insert the disk and hold down the C key until the machine boots off of the DVD. At the point you get to the start window, go to the menu and choose the Disk Utility.
In the Disk Utility, reformat the drive. You go to the actual DRIVE (not the Macintosh HD, but the root above it that is the actual hard drive device)
I always do this and *partition* it into several volumes, the benefit being, you can store all of your music, documents and importans stuff on that secondary storage volume you make - it will have it's own index and then the first volume is where you put the OS and it will have it's own index as well. That way, if the OS throws a wobbler and you need to reinstall, you don't lose your data.
Depending on the size of your hard drive, it is good to give your OS partition at least 60GB and optimally 100GB, and the rest for storage.
Name your volumes, use the little box sliders to manually size them or put that number in the size window, select for the format, Mac OS Extended (Journaled) and hit Apply and then the Disk Utility will quickly create your new partitions.
Once finished, quit the Utility and it will return you to the OS installer. Select the volume you want to install to and it should start up and install.
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On a side note, there MAY be a way to make a disk image from the Mavericks application and avoid the entire Mountain Lion step.. I honestly do not know, but a bit of hitting the search engines may find out if there is. I think that if you looked for "make Mavericks boot disk or boot image' you may find something.
Good luck!

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HT201272 Keep getting error #499 when trying to download a song from an album I purchased that failed to download. Error message appears when trying to download from iTunes and the cloud. Re-starting the computer did not help.

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I can provide the purchase receipt number if it is required.

Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

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