Just had Infinity installed - major problem with i...

I have a Goodmans Freesat box.
Until yesterday it was connected to ADSL (around 15mbps) via a HH2 and it worked ok apart from a bit of buffering when viewing in HD.
After having Infinity via HH5 installed yesterday afternoon I can no longer watch iPlayer - it is very slow going through the menus, it is continually buffering & freezing, even on SD, and I keep getting a message saying that there are connection issues.
I've swaped cables but same result.
Nothing has changed other than Infinity + HH5.
What's the problem?

Hi PaddyB
Thanks for reply. Apologies for the delay in getting back to you.
I have carried out the test as per your instructions.
Results as follows - (not sure if relevant but the figures in brackets are what I got using wifi instead of cable connection)
Download Speed = 34.98 (53.31)
Upload Speed = 13.59 (12.53)
Ping Latency = 39.13 (37.13)
I also carried out "Further Diagnostics" and a link to the screen cap is below.
I did not continue any further than this as I feel it is beyond my capabilities.
http://postimg.org/image/3u1lhof4l/
Just to confirm the message I get when trying to use iPlayer on my Freesat box - "a problem with the internet connection has been detected"
Thanks for your help - hope the above information is what you wanted.
Look forward to hearing from you again soon.
Mylen1um

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Hi Just had infinity installed

Hi I have just had infinity installed because of an ongoing rein issue which screwed my Talktalk asdl down to 1meg.
After 9 BTOR visits I was informed where the problem was coming from but that no one was able to enter or contact the house that the problem was isolated to.
This left me to the infinity option which thankfully has bypassed the problem and i am getting 37 meg(woohoo!)
I do find it amaxing however that neither TT or BT has any rights to deal with the person who is messing up mine and others in the road and you are expected to deal with it your self.
Looking forward to better service from BT and great speed than before
Geoff

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Just had Infinity installed, upload seems very low...

I literally just had Infinity installed and on the first boot up I was getting 23mb/7mb but now the upload has dropped to 1mb after I cleaned up the cabling (so had to turn off the hub)
http://www.speedtest.net/result/2568953604.png
Is this something for me to be worried about or will it go back up during the 10 day period?

It starts making history of the line as soon as it's plugged in and connected. It will use this information to try and settle the line, after 2/3 days you will see it set a normal IP profile as it think's that is where it will be best at. It's even more vital to not reset it before 2/3 days when you normally see it settle or at least close to after a couple of months you will.
Also restarting at night is stupid as well, you should restart during the day (90%) of time. As that is when less noise is present...
I understand your point though, but it will have 2 be testing at high speeds instead of low to be effective. You can't determine in which state of testing it is in though.
If this helped you please click the Star beside my name.
If this answered your question please click "Mark as Accepted Solution" below.

Just switched to Mac, major problems with X11 installation

hi, i am experiencing major troubles with installing X11, i really hope you gonna you will manage to help me. here is the story:
- i installed X11 from the Tiger dvd, without chossing a customized installation (i did not know i had to). so i performed a typical/full installation
- ALL the files were apparently copied/extracted to macintosh hd/developer
- i cannot find the file to launch the installation of x11
- i already launched Xcode (i am an bloody iognorant, i guess i should have waited for x11 to be properly installed, right...?)
what should i do now? is it possible to uninstall X11 e start over again with an "ad hoc" installation?
please tell me i did not make any big mess on my 24hrs old macbook pro...
thanks a lot guys
Macbook Pro Mac OS X (10.4.6)

I don't know what you did, but I am confused by one
thing you said: "i already launched Xcode ...". Xcode
has nothing to do with X11. (The letter X is way
overused.) If what you installed was Xcode or some
part of Xcode, then perhaps you did not install X11
at all?
On the retail Tiger DVD, X11 is installed using an
installation package named "Optional Installs". I am
not familiar with the Macbook Pro DVD, which might be
configured differently.
i think you got the point..
now i am going to uninstall xcode and then install x11
what is the script i have to type in the terminal in order to unsinstall xcode?
the pdf file in developer's folder says the following:
QUOTE
* Uninstalling Xcode Tools *
To uninstall Xcode Tools on your system, type in a Terminal window:
$ sudo perl /Developer/Tools/uninstall-devtools.pl
To uninstall from the CD or disk image that contains Xcode Tools, type in a Terminal window:
$ sudo perl /Volumes/Xcode\ Tools/Utilities/uninstall-devtools.pl
NOTE: The uninstaller that ships with previous versions of Xcode Tools or the Developer Tools will not clean everything off of your system properly. You should either use the one on the Xcode Tools 2.2.1 DVD, or you should use
the one installed when you installed Xcode Tools 2.2.1.
NOTE: Running the uninstall script from Xcode Tools will uninstall any previous installations of Mac OS X Developer
Tools or Xcode Tools releases.
NOTE: After running the uninstall script, you should restart your system before installing the Xcode Tools again.
UNQUOTE
so what should i do?
1 - i should type: $ sudo perl /Developer/Tools/uninstall-devtools.pl
or
2 - follow the instructions contained in developer>tools>unsinstall-devtools.pl
in case no. 2, please guide me, because i have no clue about how to handle such information. its arabic to me...
i am posting this same question in a new post too, because i really need to solve this problem very fast...
thank you so so much...
Macbook Pro Mac OS X (10.4.6)

Just had Infinity installed

estimated speed before order was 37.7Mbps. Engineer has just left me with a download speed of 16.5 on a wired connection, the engineer got 18 with his test equipment. He said a house 3 doors down was getting around 38 when he did theirs a few days ago and that he has tested my line which shows no problems so shouldnt be any reason it should be much different. He suggested I ring up BT and let them know and see if there was any cap on the connection.
Obviously when I rang BT I got the usual script that it takes 10 working days (why working days if it is an automatic process!??) before the line stabilises and after 10 working days I will have what was estimated originally.
So, is it normal to get a starting speed so slow and then get faster over the next 10 days or was the guy talking rubbish?

Basically, the guy was talking rubbish. There is some stabalization over the first couple of days, and then continuous ongoing stabalization. The initial connection is usually at the highest possible rate at the time the connection is made, which then lowers a little over the initial stabalization, and then remains stable unless there are changes to the line such as extra noise (or even reduced noise).
It's possible the house 3 doors down had a very different path to the cabinet, or even a different cabinet. More likely there is some other issue with your line. Do double-check your internal wiring; especially that there are now extensions from a junction bex BEFORE the master socket.
~~~
The extra message about not getting extra information is quite common on a new install, as it involves querying back via various servers to the FTTC infrastructure; and the server information about your line is not always updated immediately. I think a couple of days or so is typical, but not all sure on that one ....

I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies

I am experiencing some major problems with my MacBook Pro. I have had some issues with it turning on/off at random times, but today, when starting, I get the grey start-up screen and a recovery bar. After filling in approx 1/4 of the way, the machine dies. After starting it in recovery mode, it will not allow me to download OS X Mavericks- it says the disk is locked. Any ideas? I do not have a back-up and do not want to erase everything before I have explored my options. Help?

try forcing internet recover, hold 3 keys - command, option, r - you should see a spinning globe
most people will tell you to do both pram and smc resets (google) and if you still have issues, either clean install (easy) or troubleshoot (hard)

I was online earlier this week and liked the forms with submit buttons and the Adobe site directed me to upgrade to Adobe PRO XI in order to use forms so I bought five licenses. Just had it installed today and it is now asking me to sign up for forms Cent

I was online earlier this week and liked the forms with submit buttons and the Adobe site directed me to upgrade to Adobe PRO XI in order to use forms so I bought five licenses. Just had it installed today and it is now asking me to sign up for forms Central in order to use this feature. What gives? The Adobe site gave me the impression that I would have this feature after purchasing the new upgrade. I would not have purchased the upgrade, let alone five of them had I know this. Am I missing something?

Acrobat XI comes with the Fromscentral AIR application and the ability to create PDF forms authored in Formscentral. To have more than the free (1 form with 50 responses) level account you need to sign up for a Formscentral subscription.
Andrew

I had a major problem with my PC yesterday, and subsequently lost Mozilla Foxfire. When I reloaded it onto my PC it opened up with "Welcome to AOL - Mozilla Foxfire". I don't want AOL attached or tagged to Foxfire. How I do prevent that? And hopefully I h

I had a major problem with my PC yesterday, and subsequently had to reload Mozilla Foxfire. When reloaded, it opened with "Welcome to AOL - Mozilla Foxfire". I don't want AOL associated or tagged with Foxfire. I went in to "Programs and Files" and deleted everything with AOL, including Quicktime. Tried loading Foxfire again, but it still opened with AOL tagged. I do use AOL for emails and some browsing, but I want to use Foxfire soley for browsing and search engine. And yes, I did also reload AOL. Can't seem to figure out why AOL is tagging onto Foxfire. Hopefully I have not lost all of my Foxfire Bookmarks - that would really suck.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Hello Larry.
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

10.9.3 = major problem with fast user switching

I've found a major problem with the 10.9.3 update with my 27" iMac, you probably won't see it if your on a laptop. I did all the updates in past few days i.e., 10.9.3 combo update, iTunes 11.2.1.
Afterward I noticed a bug when Fast User Switching i.e. FUS. I have 5 accounts but the bug can be replicated with only 2.
I login to userA have some windows open but you can just open a Finder window. Now make the window at least half the with of the screen and move it to the right side of the screen. Then login in to userB and setup the windows the same way as userA. Now FUS to userA and then back to userB. You will notice that the Finder window has been moved to the upper left corner of the screen. This problem happened's to all user accounts you login to except the first account you logged into.
Since I didn't know what update caused the problem I had to use Time Machine to revert to my last version of 10.9.2. I then double checked the for the bug and sure enough everything was working fine. I now was going to install one update at a time and to see which one was causing the bug. So I installed 10.9.3 first and found the bug immediately.
I now know what's happening. When the switch occurs the screen is resized to about the equivalent of a 13" MBP. At this point the windows that fall some ware outside that size get moved to the upper left corner and resized. Then the screen resizes to normal but it's too late, all the window have moved and been resized to fit the 13" screen size.
You can reproduce this effect by going to System Preferences and selecting Display and then select the Scaled radio button. No select the smallest size, say, 1280 x 720. Now select the Best for display radio button again. You will now see all the windows you have open that were too big no moved and resized to the upper left corner. I know why the Mac moves the windows, it's so you don't have any windows stuck off screen.
Now when I say 13" it could be some other size but it's about that size give or take.

Yes, it's when you user Fast User Switching.
Here's snapshot before the screen resized. Ignore the window in the lower right, I moved it from the upper left before taking the screen shot.
I hate to say it but I'm glad I'm not the only one with this bug.

Major problems with Premiere CS4

Hello there!
I'm having major problems with CS4. I recently bought a new computer - essentials are as follows:
Intel Core i7 920 2.66GHz
2 x Kingston 3x2GB, DDR3 1333MHz (=12 GB RAM)
Ati Radeon HD 5770 v2
Asus P6T SE, LGA1366, X58, DDR3, ATX
2 x 500GB, Barracuda 7200.12 (RAID1), system disk
2 x 1TB Barracuda 7200.12, media disks
Windows 7 Pro 64 bit
Adobe CS4 Production Premium + latest updates
The problem I have has mostly to do with Premiere although I think the rest of Production Premium softwares should be running better on this computer as well.
For starters, I was highly disappointed when I couldn't view a single HD clip from the Premiere timeline (it was an .m2ts rip from a previously self-burned Bluray disc) at all. Rendering is very slow and even after that the video doesn't run normally, showing just a few individual frames per second. When I point the timeline at a certain spot, it takes many seconds until even that very frame is shown in the monitor window.
And this is not all - I decided to try with a basic DV AVI clip, previously captured with my PPro 1.5 on my earlier computer (3.2ghz Pentium from 2005). It's a native file so it doesn't even need rendering and still the same problem occurs. With normal playback only about 6-10 frames are shown per second. It's absolutely ridiculous - even my 2004 laptop runs DV AVIs more smoothly with PPro 1.5.
While I'm running the Premiere, the level of used RAM comes only up to around 24 percents. The processor, then again, comes close to a hundred when play is pressed on the timeline.
I haven't had such immense problems with other Production Premium softwares (though as I said, I think they should be running faster as well). Otherwise the computer is running smoothly.
A friend of mine pointed out that the graphics card I'm using isn't on the Adobe website's list of supported ones with Premiere, but afaik it shouldn't even be a graphics card problem with this high-end machinery.
So - I sure could use some help and ideas about how to get the Premiere working. My main intention for buying a new computer and Adobe CS4 Production Premium was to start HD editing after all! Thanks beforehand!

Hi
Yeah, I hope he solves problem and knows how it got solved and tells us all...it's like being a detective ! " Mr Plum did it in the "svchost" room ! "
I got a little lost on this....
You are welcome and I'm glad that it paid off so nicely for you. One more suggestion, if I may: I'm a big fan of a fixed pagefile size. When making a fresh install of Windows, one of my first actions is to set a fixed pagefile on a different disk (min=max) before installing anything else on that different disk and removing the pagefile on the C drive. This will ensure that the pagefile in on the fastest part of the drive and will never be fragmented.
I think it used to be that I made swapfiles, or swapdisks which now seems to be called pagefile. That in itself is a little confusing semantic wise, because of the use of mempage stuff. It used to be that base memory was 640k, with the upper memory (to make up 1024 kb) was mostly for drivers and stuff. If more memory was needed than 640k (an event the inventor never thought possible... "who could want more than the enormous amount of 640K ?", he said..)..the extended and expanded memory got invented to swap memory pages from that 640k as needed with the rest of RAM. That's basically correct right ? Sooooo, I don't know if that still goes on, but I suspect it does, unless someone totally changes the architecture of the computer and cpu and fsb and everything... but I don't know what is going on nowadays. Anyway, there were other ways besides windows OS to create virtual memory on the hard drive, and Photoshop was one of the programs that could do that, I think.
Why MS would want to call the swapdisk virtual memory "pagefile" is beyond me.
Anyway, be that as it may, I understand that making the pagefile first on a drive so it's close to the center of the drive (heads don't have to travel far to access). But I haven't added a lot of drives to a system before, and I suspect I will be pretty soon...and this is the part I don't get...
You add drives and put OS on them? So they are bootable ? I've added a drive or two but just formatted and used as more storage but didn't put OS on them. So that part is confusing...
Then you take the pagefile off the C: drive ? Are you then using the new drive as your boot drive and the C: drive is too full to use accept to run the programs already installed ?
Thanks again !
Rod

Anyone else having major problems with Safari 5.1 on Snow Leopard?

is anyone else having major problems with Safari 5.1 on Snow Leopard?
- address bar and search box are not resizing with browser window. the address bar and seach box set their size to the window when Safari is launched and remain that size.
- anytime i try to customize toolbar items disappear and i have to restart Safari to get them to appear.
- some 3rd party icons just remove themselves from the toolbar after a period of time
- when i drag a page from the tab bar to create it's own browser window the window disappears but is listed in the windows menu bar. when i select that window from the menu bar the window appears but i can't click on anything.
I've repaired permissions numerous times, reinstalled safari numerous times and restarted my machine numerous times and the issues all remain. i've never had any issues with Safari until now and 5.1 is looking like a huge mess.
besides the bugs above, has anyone had any luck with 1password working with Safari 5.1?

ok, i narrowed most of my issues down to Web Snapper and Videobox by TastyApps. Removed both of those and now everything works better.
I went out to lunch and came back an hour later and magically ALL of my previous toolbar icons that were added to my previous version of Safari appeared. Very strange.
as for 1password, it wasn't working at all before when i posted. everytime i tried installing the extension via the app my, Safari would open a window and hang (never load). I just tried it again and it seems to now be working.

Major problems with CS5

We just moved to CS5 and are having major problems with crashing and losing text. I haven't seen these kind of issues since beginning the Indesign/Incopy workflow way back in CS2. I've got dozens of users (Indesign and Incopy) slamming me with complaints of crashing. Indesign crashes when exporting to Incopy (usually when exporting a layer), Incopy users are complaining of crashing when peforming copy/paste either from Word or from within Incopy. Also have had incidents where the text in the Incopy story just disappears or the stories corrupt and will not open in the layout or as a standalone file. Trying to open one will crash the application.
Other departments in our organization who do not use Incopy are not experiencing crashing issues with Indesign CS5, so I have to believe the problem is Incopy.

Try moving everything to a local harddrive and working on a file there. If you don't get the crashing then you can start checking the network. And please, one thread is enough.
Bob

I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.

I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.
Programs (Safari, mail, messages) keep crashing, mail will not delete properly (some will keep popping into my inbox again for no reason!!!), slow, settings lock up etc. etc.
This only seemed to become an issue once I updated to ios 5.1 and funnily also affected my Ipad even though i hadn't updated the software yet. I have since updated the software on my ipad thinking it might help too but that only made things worse!! So I am not sure if it's an ICloud issue, but when i try to disable ICloud my devices lock up as well.
The battery life is also shocking!!
I have hard reset both devices, restored both devices, reset the setting and tried a whole host of other suggestions (like closing background programs) on this forum buit nothing works and i am tearing my hair out.
I looked in the phone and ipad log and there do seem to be low memory reports though i don't know why these are occuring now when they never have before??
I don't know if I can restore the old operating system (If I can please let me know how). The phone or ipad are not jailbroken.

but you should have a backup in itunes.
Every time you sync your iOS device iTunes creates a backup. go check if its there, iTunes Preferences >Devices. and there you should see if you have a backup, and in case from which date the backup is.
And ofcourse you can get your icloud data back by just logging in with your Appleid under icloud in settings on the iphone.
But anyway, if the iPhone works when you restor it as new: try adding your backup, and see if the issue comes back. And experiment with your backup and try to work out what is causing the issue, my guess is that its some app! Good Luck!

I just had Uverse installed. The iMac which was my base station is now connected via my household electric ground connection. Another computer is now the base station. I have connected my Time Capsule to my computer by USB cable, but can't set it up

I just had Uverse installed. My iMac desktop has been the base station for my wi fi, but we had to connect it via ground wire of my electrical system and use another desktop as the base station [with windows op system]. We have connected my Time Capsule to the computer via USB cable. I believe that will require setting up the Capsule to use Ethernet, but the instructiions on the install disc only talk about using Airport. How can I find instructions for setting up using USB cable and Ethernet?
Thanks!
Charles Leach

All the manuals are listed at the head of the thread.
https://discussions.apple.com/community/wireless/time_capsule?view=overview
The TC cannot connect to the computer by USB.. it is network device.. it only connects by ethernet or wireless.. usb is for external drive or printer.

Strange major problem with 975X PowerUp Intel MOBO

I’m suddenly having a strange major problem with a MSI 975X Platinum PowerUP Edition V2.1 MS-7246 Intel socket 775 motherboard. Previously, it had given me no problems at all.
It went like this:
Powered on system in the morning, booting from a cold start.
Hit DEL key to get into the BIOS.
Missed the window and the system booted into Windows normally.
Re-started the system from within Windows.
Hit DEL key to get into the BIOS and was successful the second time.
Hit the ENTER key on the first item “Standard CMOS Features”.
The DATE, TIME and other information was displayed on the next screen, but at this point, the BIOS screen became completely unresponsive to any keyboard input.
The only thing I could do at that point was to power off.
Subsequent power on boot-ups resulted in the system always freezing at the BIOS splash screen after the video card sign-on.
I have switched power supplies, hard drives, keyboards and video cards. I have disconnected everything except the video card, keyboard and one RAM module. I have switched the four RAM modules around and then reduced the RAM to one 256MB module in the proper slot. I even changed the battery on the MOBO, in case it had shorted out and removed and re-seated the BIOS chip. It still halts at the BIOS splash screen.
The BIOS chip can’t be completely dead, because I powered off and pushed the BIOS reset button on the MOBO to reset the BIOS to the factory defaults. When I re-booted, I could tell that it had actually reset to the factory defaults because I had previously set the BIOS to reboot the system on resumption of power and the factory default was to remain off until the power button was pushed, which was now the default.
I’m stumped! All I can think of is to get a new pre-programmed BIOS chip and see if that makes any difference, but I’m not sure this system is even worth the expense with no guarantee of success. Any suggestions on how I might get past the BIOS splash screen or do I for sure have a corrupt BIOS chip?

System specs as per the posting guidelines -
Board: MSI 975X Platinum PowerUP Edition V2.1 MS-7246 Intel socket 775
Bios: Version (can’t recall & can’t check since it won’t go past the BIOS splash screen)
VGA: ASUS EN7600GS nVidia GeForce 7600GS PCI-e 256MB DDR2 (also tried new XFX nVidia
Geforce 210 PCI-e 2.0 512MB DDR3)
PSU: Chiefmax 680W ATX (also tried new OCZ 700W ATX)
CPU: Intel 2.8GHz LGA-775 Core2 Duo Dual-Core Processor
MEM: 4 x Samsung 512MB 1Rx8 PC2-5300U (2GB total)
HDD: Seagate Barracuda 250GB SATA2 (also tried Seagate Barracuda 500GB SATA2)
COOLER: Intel OEM LGA 775 fan/heatsink C25897-001
OC: No
OS: Vista Home Premium 32-bit
I have been through the BIOS reset procedure several times and pretty much as outlined. As I said before, I could tell that it had taken a reset to the factory defaults, because the power on option had changed.

Just had Infinity installed - major problem with i...

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