Just installed 10.8.2 on my macbook pro...

Just installed 10.8.2 on my macbook pro, and I can't sign into my iCloud account - it won't recognize my password (just keeps spinning). My iphone 4s works fine with same password. I already tried changing my password, neither my old nor my new password works...help?

Hi nieldm,
Nathan, one of Debookee's developper, here.
What is possible is that you've got a web page launched which has chat features. LiveChatInc seems to be used by major companies (although it has recently and silently been breached, see: http://seclists.org/fulldisclosure/2012/Oct/191), and can be included in web pages of other websites.
To test it, close all your browsers and see if still any traffic.
If yes, then it comes from an installed 'soft', if not, then go step by step opening websites and you'll identify it easily.
Make me think that it could be a nice feature in Debookee to see from which application the network traffic is originating: Browsers / applications / Mac OS internals ...
Good luck,
Nathan

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Help - I just installed Mountain Lion and now my MacBook Pro crashes all the time

Hi everyone. I've recently installed Mountain Lion on my MacBook Pro and now it randomly crashes. I tried finding the pattern (maybe when I open a specific app, or go through a series of steps) but nothing, it just happens, and it feels random.
Here's the latest panic report I got:
Sat Aug 3 22:55:47 2013
panic(cpu 1 caller 0xffffff7f8e3eaf1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80fdb61000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff80fc7d2ef0 : 0xffffff800c21d626
0xffffff80fc7d2f60 : 0xffffff7f8e3eaf1a
0xffffff80fc7d3030 : 0xffffff7f8c95ff1e
0xffffff80fc7d30f0 : 0xffffff7f8ca3412d
0xffffff80fc7d3130 : 0xffffff7f8ca3418e
0xffffff80fc7d31a0 : 0xffffff7f8ccfaed0
0xffffff80fc7d32d0 : 0xffffff7f8ca5ca75
0xffffff80fc7d32f0 : 0xffffff7f8c966d50
0xffffff80fc7d33a0 : 0xffffff7f8c9647d0
0xffffff80fc7d35a0 : 0xffffff7f8c96610a
0xffffff80fc7d3670 : 0xffffff7f8d9318be
0xffffff80fc7d3730 : 0xffffff7f8d95cfa8
0xffffff80fc7d37b0 : 0xffffff7f8d9443e0
0xffffff80fc7d3810 : 0xffffff7f8d944cc1
0xffffff80fc7d3860 : 0xffffff7f8d945173
0xffffff80fc7d38d0 : 0xffffff7f8d9459d3
0xffffff80fc7d3910 : 0xffffff7f8d910e2f
0xffffff80fc7d3a90 : 0xffffff7f8d941f0f
0xffffff80fc7d3b50 : 0xffffff7f8d90f8c8
0xffffff80fc7d3ba0 : 0xffffff800c666e69
0xffffff80fc7d3bc0 : 0xffffff800c668410
0xffffff80fc7d3c20 : 0xffffff800c665e2f
0xffffff80fc7d3d70 : 0xffffff800c298c01
0xffffff80fc7d3e80 : 0xffffff800c220b3d
0xffffff80fc7d3eb0 : 0xffffff800c210448
0xffffff80fc7d3f00 : 0xffffff800c21961b
0xffffff80fc7d3f70 : 0xffffff800c2a6536
0xffffff80fc7d3fb0 : 0xffffff800c2ce9e3
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f8e3dd000->0xffffff7f8e3effff
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f8e3d8000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
            dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f8e3c4000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8c7e8000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
         com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000->0xffffff7f8cba3fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8c8ea000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8c8a7000
         com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f8cbaf000->0xffffff7f8ce83fff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8c868000
         com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f8d8fd0 00->0xffffff7f8d9cafff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f8c8 fe000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7
By the way here are my specs:
OS X 10.8.4
2.66 Ghz Intel Core i7
8 GB 1067 MHz DDR3
Anything anyone?
Thanks!

Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
            dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
         com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
            dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
         com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.
Good luck,
Clinton

Just installed Mountain Lion Latest Version on MacBook Pro Mid 2010

I want to make sure, that after i spend so much money on a high end mac book pro in December of 2010, that now i can't even use the feature of apple tv mirror because my lap top has to be early 2011 or later. Please confirm Apple Gurus so that i can be sure that im didn't do anything wrong. I have the latest Apple Tv but my MacBook Pro 17 was purchased in dec. 2010. which makes it a macbook pro mid 2010. If the case is i can't utilize the mirror for my desktop to show in apple tv, then why does it work with itunes and every other device? so weird, plus i need to make sure i've done all the troubleshooting possible so then i go ahead to the next step and buy the USB to HDMI Cable that way i can do it the old way since my mac book pro high end is now considered old. So dissapointed.

Look at this link. It indicates that a third party application will allow you to use it:
http://store.apple.com/us/question/answers/appletv/can-i-use-apple-tv-to-mirror- my-imac-on-my-tv/QCFJP9Y472HAJP9YP
Ciao.

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?

I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?

If you use a trackpad and don't want to switch to a mouse, you can uninstall and reinstall all day long and will still have problems, but if you really want to try it, you can download PSE 12 here:
Download Photoshop Elements products | 12, 11, 10

Im trying to install windows 7 in on my macbook pro, i thought it just install like intel based PC, so i use windows 7 DVD, i format the harddisk, and installation failed. When i reboot, OS X is missing, because i've format my harddisk. So what should ido

Im trying to install windows 7 in on my macbook pro, i thought it just install like intel based PC, so i use windows 7 DVD, i format the harddisk, and installation failed. When i reboot, OS X is missing, because i've format my harddisk. So what should i do to make my MBP is with windows 7

Thanks for all of your help! Big time!
Guys, I been in the business working on PC and MAC for years. So I am not green at this, I was looking for some kind of option to get past the boot loader.. Which is failing.
I know how to boot into these modes.. Done tons of research before posting and couldn't find anything.
It will not go into Internet Recovery, or any thing else. I hear the sound .. then that is it.. I get nothing else..
I have tried clearing the NVRAM which is Option + Command + P + R
Still nothing..
So I thought I would try here to see if maybe there was some trick out there someone might know of that would work.
What else guys? I am hitting th keys right..

I've just installed 10.6.3 on my Macbook.

Hi,
I know this might sound a bit silly, but I've just installed 10.6.3 on my Macbook but after my Mac has restarted itself after the install its still saying that I'm running 10.5.8 software......
Would anybody know why this is??

Yes that is the copy I have got, so I think his wording wasn't quite correct when he was telling me about it not being stocked anymore.......
One thing I have noticed which is new, is when I turn my Macbook back on when the Apple appears on the screen a folder with a question mark flashes up for a split second then disappears...... and that has only started happening since I tired to install Snow Leopard, last time I saw that symbol I had to have a new hard drive!!
Cheers
Jimmy.

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
At that point, a "Close" button is pulsating blue at the bottom of the window.
Sorry for the tedious detail. Anything revealing there?
Thanks!

I just replaced the hard drive on my macbook pro, reformatted new hard drive and copied over a backup from time machine now I have a kernel panic message (you must restart) - what do I do now?

i just replaced the hard drive on my macbook pro, reformatted new hard drive, installed a back up from time machine and now have kernel panic ( you must restart your computer) what do I need to do?

If you're able to boot, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents – the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.
If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all.

Can I install OS X Server on my Macbook Pro ?

Q1)
Can I install OS X Server on my Macbook Pro (mid 2010) and use it as a server in my small office network ?
Q2)
If i have OS X Server, can some of the client machines be windows Xp / 7 ? Will it work well ?

A1: Yes.
A2: Yes. (Though this is dependent on exactly what you're planning to do. Windows Server and Active Directory will be a better choice for Windows distributed authentication, for instance.)
A3: are you going to have your MacBook Pro configured at a static IP address, with proper local DNS running on your server or some other LAN-local device (server provide and need local DNS, and referencing your ISP DNS won't work here), and will your server be available most- or full-time for the clients that are going to come to depend on the services from the server? If not, then this approach is probably not the best one. What happens to your environment and to any of your shared data if you're carrying your MacBook Pro server around and it happens to get dropped or lost or stolen?
A4: If you're "just" planning on serving storage to your other systems, then get a NAS device. Something akin to an Time Capsule, or a Synology NAS widget, or similar network-attached storage devices are available, flexible, and cost-effective. NAS devices are also usually rather less to manage than a full-blown server, too.
A5: If you have specific services or requirements in mind, somebody here might be able to provide a more specific answer.
TL;DR: Servers differ from clients in that a client outage generally adversely effects only one user, where a server outage generally adversely effects multiple users.

I installed Yosemite yesterday on my 2013 MacBook Pro and Word does not open anymore. Any advice/solution?

I installed Yosemite yesterday on my 2013 MacBook Pro and Word does not open anymore.v Any advice/solution?

How to completely remove Office for Mac 2011
Do it per these instructions, don't just put the apps in the trash.

While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store

While trying to instal Mountain Lion OS on my macbook pro, I got the error message that my HD was damaged and it reverted to my Lion OS. Why does this happen? I bought the OS online through the app store.

The Mountain Lion installer looks at your internal drive to make certain that it's error-free before continuing installation. You should have an application named "Install OS X Mountain Lion.app" in your Applications folder now so you shouldn't have to download it again. Do this...
Boot to your Lion recovery partition by holding down both the Command and the R keys while booting. Open Disk Utility from the Recovery partition and select your hard drive (usually named "Macintosh HD" unless you've renamed it) and click on Verify Disk. If you come up with any errors, click on Repair Disk. At the end of the cycle you will get a message that the disk was successfully repaired or a message that the hard drive could not be repaired.
If you're able to repair the disk, just reboot as normal and open the "Install OS X Mountain Lion.app" and the installation will proceed. If Disk Utility was unable to repair the disk, you need to get to your local Apple Store as soon as possible so that they can see if the disk is salvageable or beyond repair.
Good luck,
Clinton

How long does it typically take to install creative cloud desktop to your MacBook pro?

How long does it typically take to install creative cloud desktop on a MacBook pro?

About 5 minutes and that's actually pretty slow for such a minor tool. if you have issues, just explain them and provide the necessary technical info.
Mylenium

Installing OS Snow Leopard DVD on MacBook Pro

I'm trying to install OS snow leopard on a MacBook pro. The MacBook currently has no OS so I ordered the DVD from Apple. I'm holding option while starting the computer, then when the install icon appears release option and click install. After clicking install it goes to the apple logo and does nothing. I've read on another thread to hold control + r while starting the computer, but that just leads to the apple logo also. I can hear the disk drive working when starting it but it stops when it switches to the apple logo. Am I doing something wrong?

I just finished experimenting on my MBP. If you are using the original install disk (gray in color), do hold the C down as I suggested. It took about 4 minutes or so for my MBP to get to the first or language selection display. Don't give up, be patient.
If you are using the retail disk (has a Snow Leopard image on it), just insert the disk and power up the MBP. An installation menu should appear in the upper left hand corner as well as a DVD icon on your desk top.
Let me know how it goes.
Ciao.

Trying to re-install Snow Leopard over Lion and Macbook Pro is beeping like a memory failure

I installed Lion on my work 15" MacBook Pro i7 to give it a go, and it's not working with the system we use for Active Directory login, so I need to roll back to Snow Leopard.
I don't have a Time Machine backup, but I have pulled all the data I need from the machine, and have wiped the hard disk ready to reinstall Snow Leopard.
I have a retail copy of Snow Leopard that I've recently used successfully for fresh installs on other machines, but now once I insert the DVD into this machine that's had Lion on it, it's not responding and just making alarming BEEP BEEP BEEP noises.
I googled that and it might be bad RAM (possible, but unlikely? the machine has been running very well up until now)
I've wiped the PRAM, but the instructions for wiping the SMC are a bit cryptic for these machines ...
Does anyone have any clues as to what might be causing this? A firmware issue of some sort?
Maybe the hidden EFI partition on the drive won't let you install Snow Leopard over a disk that's had Lion?

Might be some useful info here:
http://forums.macrumors.com/showthread.php?t=1175934
" I used target disk mode to install Snow Leopard on its partition. I used a friends Macbook Pro, but I put my machine into target disk mode and ran the installer from his user account and optical drive. From a couple things I read online, it seems that Apple recommends putting the other machine in target disk mode and doing it the other way around. I guess some critical files might not have been installed? I also used a retail copy of Snow Leopard instead of my grey recovery disk, so that might be it too. "
"Your machine is newer than the retail copy of Snow Leopard. Use the restore disks it came with.
The installation will need to be done from your machine. You may need to do a net install, so look at "Remote Install Mac OS X" in Utilities."
I'm currently installing from the macbook firewired to the other machine as recommended so hopefully that might help

Just installed 10.8.2 on my macbook pro...

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