I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?
I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?
If you use a trackpad and don't want to switch to a mouse, you can uninstall and reinstall all day long and will still have problems, but if you really want to try it, you can download PSE 12 here:
Download Photoshop Elements products | 12, 11, 10
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Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
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11 libsystem_pthread.dylib 0x936eadab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x936eecce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x906f0992 kevent64 + 10
1 libdispatch.dylib 0x9301f8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9301f546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
4 com.adobe.AGM 0x01b61ea6 0x1b56000 + 48806
5 com.adobe.AGM 0x01b61e44 0x1b56000 + 48708
6 com.adobe.AGM 0x01b61ae4 0x1b56000 + 47844
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
3 com.adobe.Acrobat.framework 0x00edb04b 0x33000 + 15368267
4 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylibAcrobat Support
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When I sync my devices its starts to sync then it says "canceling sync" how do I fix this problem?, I am running iOS7 on my devices and the newest version of iTunes on my MacBook Pro with Mavericks.
The first thing that I always do when I have issues syncing is quit iTunes, restart my Mac and reboot my device.
Reboot your device by holding down on the sleep and power buttons at the same time for about 10 seconds until the Apple logo appears on the screen and then let go of the buttons. -
Each time I try to watch my iTunes U podcast and try to skip forward my iTunes freezes and gives me an error report and shuts off, this happens also when I try to convert the podcast to my iPod. How can I fix this problem to be able to use iTunes U?
Hello, bisco,
This forum is for questions from people who administer iTunes U sites. You'll be most likely to get help with this issue if you ask in the iTunes or iPod forums.
Regards. -
When I open Firefox, I automatically have one tab. The plus sign button to add more tabs is next to the one tab, but it no longer adds tabs when I click on it. When I click on it, it doesn't do anything. How can I fix this problem so I can have multiple tabs? I downloaded the most current version of Firefox, and I'm still having the same problem. I've had this problem for a little over a week now.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
After installing IOS 6 on the three family phones, when I send a text to one of them, all of them get it. How do I fix this problems?
Go to Settings -> Messages -> Send & Receive on each device and deactivate the addresses you do not want to receive messages directed to on that device.
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I had to upgrade to get on IPhoto and now an ! shows up each time I click on a photo to email/print. How do I fix this problem? Thank you
What do you mean by "get on iPhoto"? What was the exact message that you got? It may have been a message to upgrade the library rather than the application. The only time the app needs to be upgraded is when the library has been opened by a later version of the application.
As for the ! it shows up when iPhoto has lost/broken the file path to the original files in the library. So apply the two fixes below in order as needed:
NOTE: since you gave no indication of the version of iPhoto or system you're using the following is based on iPhoto 9 (11) and Lion or later.
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
Did a reset to fix my problem with Firefox but now I have no bar on top with file, bookmarks, tools etc. Firefox created an old Firefox data folder on my desktop. Not computer savvy...how can I fix this problem?
hello Elainef, if you are missing toolbar buttons you can go into firefox customization mode and place them where you'd like to have them. in there it's also possible to enable/disable toolbars like the menu bar:
[[Customize Firefox controls, buttons and toolbars]] -
I am trying to place text in an Adobe Reader document. I have done this hundreds of times. Everytime I click on the text icon it Adobe crashes. How can I fix this.
I have also had a couple of apps do the same thing. They work once or twice then crash.
Please help!!!Uninstall Genieo:
http://www.thesafemac.com/arg-genieo/
See if that makes a difference.
Ciao.
DawnHerbie wrote:
Also is Safeboot ok to use?
Yes, it will do no harm, but it is meant for trouble shooting and you should not have to use it all the time.
Message was edited by: OGELTHORPE -
I'm using a first generation iPad that's running iOS 421. Need to update to 6.1 but am not being prompted by iPad and cannot locate in app store. How do I fix this?
iOS upadates are NOT in the App Store. Also, 1st gen iPads do not run iOS 6. 5.1.1 is the most recent version for that model.
You will need to connect the iPad to a computer running itunes in order to update form anything prior to 5.0. Update over WiFi wasn't available until 5.0. -
Sorry, I'm new to the Mac world. I recently got a new IMAC and installed my Epson CX5800F printer and it worked fine. Then a few weeks later I installed Windows7 through Bootcamp and I think it reconfigured a port or something and now I get a communication error and it won't print. Can anyone help me with this problem, and/or help me get the port back the way it was? Thanks, Barry
While looking through profile first aid, I came across this that might help explain my problem.
Searching for profiles...
Checking 20 profiles...
/Library/Printers/EPSON/InkjetPrinter2/ICCProfiles/Standard.profiles/Contents/Re sources/Epson IJ Printer.icc
Tag 'desc': Tag size is not correct.
Tag 'dmdd': Tag size is not correct.
Tag 'desc': Description tag has a bad Macintosh string.
Tag 'dmdd': Description tag has a bad Macintosh string.
The file is locked. Could not be fixed.
Repair done - 0 out of 1 profiles fixed. -
In IE I don't have the problem but in Firefox, when I open my yahoo mail and try to compose - that damn Bing search tool is right in the body of the email and I can't type an email. If I do type, my cursor size is the height and color of the Bing type which is large and light colored and you can't read the email. What a pain in the ass. Whoever is responsible for these pr0blems ought to be sent to a war zone. In their underwear.
Acrobat Support
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Everytime I try to use "send link" Firefox crashes! How can I fix this?
Every time I click on "Send Link" to send a webpage to someone, Firefox will crash. This has only started recently, used to be able to do this. I believe the box says "Firefox has unexpectedly stopped working, then closes
Since this all happening when using an app, you can try doing a reset.
Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up. -
My computer has stopped recieving charge. The charger is in great condition, but it will not register, nor charge my computer. I do not know if its my mac or the charger. Is there any way to fix this?
Do you have another charger to test with?
It is very possible that somehow the wire might have gotten bent without your knowledge and that is why it is not working.
If you have an Apple store near you, you might want to set up a genius appointment so that they can test it for you.
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