Just of late, Firefox will not open, have tried to uninstall, but it tells me I have to shut Firefox but it is not open! same problem downloading new version
Wherever I find Firefox on my computer, it will not open. i cannot get beyond the icon or the file. Clicking on them gets no result.
If I try to uninstall and download again, it tells me it cannot proceed in either case until I close Firefox. But it will not close. So I am totally stuck. It worked well up to about a fortnight ago.
hello xennophon, does the following help article contain a solution for your problem?: [["Firefox is already running but is not responding" error message - How to fix it]]
in some cases this error at startup might also be a symptom of malware active on the pc. please do a full scan of your system with your security software already in place and/or an alternative like the [http://www.malwarebytes.org/products/malwarebytes_free/ free version of malwarebytes].
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#close Firefox with File > Exit or "Firefox" button > Exit. Give Firefox some time to close and check that it finished via Windows 7 shortcut to WTM "Ctrl+Shift+Esc" in the "Processes" tab make sure that firefox.exe is no longer running -- if it is still running then terminate it by selecting the use "End Process" button or from context menu.
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Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
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Hi Brett 949,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
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I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335
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Please report back your progress. -
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It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
*[1] http://kb.mozillazine.org/Session_Restore
*[2] http://kb.mozillazine.org/sessionstore.js
*[3] http://kb.mozillazine.org/Multiple_profile_files_created -
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Downloaded new version of itunes and now it will not open on my Macbook
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What does the error message say, andrea? (Precise text, please.)
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