Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not.  Is this a preference or perhaps a defective unit.

Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not.  Is this a preference or perhaps a defective unit.

Double-click the Home button and swipe the Task Bar (at bottom) to the right. Check volume and mute settings.

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  • HT201363 Good afternoon, I have just purchased a new iPad and iPad mini for my wife and I and we want to give our current iPad and iPad mini to our sons, how doe we reset everything. They already have iTunes accounts with their iPhones and iPods. Thank yo

    I have just purchased a new iPad with Wi-Fi and retina display and an iPad mini with the same and am awaiting delivery. We currently have original iPad and iPad Mini which we would like to wipe clean and give to our sons respectively. Our 2 x sons already have iTunes account and iPhones, how do we do this? Thank you

    Hello, WBC1430. 
    Thank you for visiting Apple Support Communities.
    Here are the best steps to follow when selling or giving an iOS device to another party.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ht5661
    Cheers,
    Jason H.

  • My wife has just had a new iPad and while Wifi works fine with it at home, at work it will not connect to the Wifi despite the correct password being entered. The 'waiting wheel' simply goes round and round next to the Wifi network attempting connection.

    My wife has just had a new iPad and while the Wifi works fine at home, at work she is unable to connect after entering the correct password etc. The 'waiting wheel' simply spins next to the network attempting to connect. The iPad version is 5.1.1 and not the IOS 6 which seems to be problematic on the Wifi front. To add to the mystery my own iPad connects fine to my wife's place of work. Is it possible to take the manual settings from mine and connect that way? Or any other suggestions?

    When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.

  • I have just setup a new ipad and the first app I downloaded was ibook.  I pad says its installed but I can't find it.  any suggestions please?

    I have just setup a new ipad and first app I downloaded was ibook.  my ipad says its installed but I can't find it.  any suggestions please?

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  • I have just got a new Ipad and the computer is picking it up but nothing is coming up in Itunes

    I have just bought The New Ipad and when I connect to my computer it is seen on the desktop but nothing comes up in Itunes- what should I do?

    If you are using Windows, make sure you got iTune version 10.6.3
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  • I have the new IPad and the sound does not work with games but works everywhere else, any clue?

    IIiiiiii

    If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
    System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
    Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
    If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
    If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
    If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
    This support article from Apple explains how the side switch works.
    http://support.apple.com/kb/HT4085

  • Just purchased a new iPad,I have an iPod with all my songs and videos And I want to copy across to my new iPad,how can I sasseson,and want to transfer these to my new iPad,can't seem to find a simple way of doing this,and it seems to be a basic neccessity

    i have just purchased my new ipad and I want to transfer my iPod library of music and videos to the iPad,how do I do this easily,seems to be a basic neccessity

    Is your iPod synced with an iTunes library on your Mac or PC?
    If so, is your iPad also synced to the same Mac/PC?
    iTunes allows you to share music and videos between both your iPod and your iPad.

  • I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itumr dongs come up. How do I get my original itunes library?

    I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?

    Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?

  • I have just purchased a new iPad from apple and I don't know how to use it. is there somewhere that I can learn the basics

    I have just purchased a new iPad from apple and I don't know how to use it. is there somewhere that I can learn the basics

    Out of a silly curiosity, in what way did Ralph's reply solve your problem? (not that Ralph doesn't deserve recognition, mind you.)

  • HT1766 Just purchased a new Ipad air and need to know how I can download the following apps free 1. Pages,2. Numbers,3 Keynote

    Just purchased a new IPAD air and need to know how I can download rhe following free Apps   1. pages, 2 numbers, 3 keynote

    Consult the following link if you are having problems:
    http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad

  • I just bought a new iPad and I want to bring over all my apps from my first iPad but I don't have a computer, do I just use the cloud?

    I just bought a new iPad and I want to bring over all my apps from my first iPad but I don't have a computer, do I just set up an icloud account and upload all the things from my first iPad and then connect the new iPad to the icloud using the same account and sync it?

    No. You configure your new one to use the same Apple ID. Then re-download from iTunes:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • TS1398 just purchased a new iPad. it won't link to my WiFi network.   The network is fine, my Mac links to the network as does my PC.  What to do?

    just purchased a new iPad. it won't link to my WiFi network.   The network is fine, my Mac links to the network as does my PC.  What to do?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
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        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Hi I have just purchased a new iMac and I am trying to move my iTunes files into iTunes on the iMac.  I have got as far as pasting the music folder from my pc onto the desktop of my iMac.  How do I now put this folder into my iTunes?

    I have just purchased a new iMac and this is all new to me as it is so different from my PC.  I am trying to transfer my iTunes from my PC onto the iMac, I have got as far as pasting the itunes music folder onto the desktop but I cant seem to transfer that into iTunes on my iMac. Can anyone help me out with this?

    See iTunes: How to move your music to a new computer
    BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
    regards

  • I have purchased a new iPad and given my old one to my husband.  How do I change the Apple ID over to him.  We are having continuous confusion between the two iPads

    I have purchased a new iPad and given my old one to my husband.  How do I change the Apple ID over to him.  We are having continuous confusion between the two iPads

    Hi Marg42,
    Thanks for visiting Apple Support Communities.
    First, your husband can create his own Apple ID via the web, computer, or iPad, if he hasn't already:
    My Apple ID
    https://appleid.apple.com
    iTunes: How to set up an Apple ID within iTunes
    http://support.apple.com/kb/ht2731
    Next, he can sign out of the Apple services that are currently using your Apple ID on your old iPad, and sign in with his own.
    This article has instructions for doing so for specific Apple services:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Alternately, he can erase the device and set it up as new using the steps in this article:
    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/ht4137
    Best Regards,
    Jeremy

  • My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?

    My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?

    You can recover any purchased songs that are on iPods using the procedure here.
    If this is not available, you can ask Apple to allow you to download your music again. Note that, first, they DO NOT HAVE TO DO THIS. Purchase of music from the iTunes store entitles you to one download of that item. Second, note that if Apple does allow you to download a second time, they have to pay royalties on each download, whether you pay for it or not. Last, if they allow it, please back up your purchases.
    To request a redownload, contact iTunes support from the menus in iTunes or use this page.
    Best of luck.

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