Just purchased the iphone6 and can hardly hear when I get a call, despite volume up, bluetooth off and nothing obstructing device. This issue is all over the Web, come to find out. How to fix?

Turns out there was a film on the glass side of the phone that I didn't even know was there! All is well now! Yay, cause I'm really liking this phone. Had a blackberry for ever. Thank you for your prompt response. Ann
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See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
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<Personal Information Edited By Host>

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

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