I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?
Please help! I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
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IPhone 4 screen is completely black
can still hear when I get email notifications
Siri still works and can hear my music
what could have gone wrong?try to make a hard reset (home button +power button for 15seconds) then restore by itunes.this is called DFU mode,once you done,can only restore the device by itunes!let me know if it works
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My text messages are automatically going to my wife's phone and vice versa. I think I mistakenly added her cell number to my iCloud account. How do I fix this?
Settings > Messages > Send and Received > Uncheck any number/email that does not belong to the device
Note: The little blue (>) will give you an option to remove the number/email from the device
Note: Check this setting on any device(s) using the same Apple ID -
my iphone fell on the floor and the power botton wont work and also the screen went black i already tried to reset it throun itunes but the phone did not connect and i dont know what to do
You can take it to Apple and get replaced as long as you pay for the replacement.
Allan -
I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before
Hello, djernigan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
ThanksSounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.
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My iphone 4 screen went black but the light is on. I can hear the phone rings and other sound from the screen but I can't answer the phone. The screen won't come on. What to do?
Try resetting: Press both the home and on/off buttons for 10-30 seconds, until the Apple logo appears. (No data loss)
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