My screen seems to have frozen and does not respond when I touch. I tried to shut it off and when the red slider comes up, it does not let me slide it off.

My ipad screen seems to have frozen. I tried to turn it off and the red slider does not respond when I slide it. What can I do?

Hold down the sleep and home keys for about 20 seconds. If you see the silver apple it's rebooting. Let it do that and see if you're unfrozen.

Similar Messages

HT1766 I have a pop up about Photo stream which does not allow me to click ignore or settings - nothing happens when pressed........I cannot click on anything - the screen seems to have frozen and having tried to turn off I cannot slide to turn off. Plea

I have a pop up about Photo stream which does not allow me to click ignore or settings - nothing happens when pressed........I cannot click on anything - the screen seems to have frozen and having tried to turn off I cannot slide to turn off. Please can e frozen and having tried to turn off I cannot slide to turn off. Please can you help

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

My iPad screen seems to have frozen

My iPad screen seems to have frozen and I cannot even power off any suggestions?

Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

just tried to sync my ipad with my macbook and the ipad seems to have frozen and i can't switch it off or open any app

Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My printer HP color laser jet CP1215 seems to have frozen and no matter what i do it won't restart

I have the HP color laser jet CP1215 and it seems to have frozen. I have tried unplugging and replugging the printer as well as just turning it on and off. I was able to delete some of the documents in the queue but there is one that I cannot delete and it is freezing the printer.

Hi,
If that did not work there is more wrong than just a hanging printjob, the step should have removed it.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

HT201272 A book I downloaded using iBooks seems to have frozen and won't finish downloading. What can I do to get it to resume?

It says its downloading but there is no progress what so ever.

Hi Bradyfromidaho,
Welcome to the Support Communities!
The article below should answer your question.
You can click on the link to see more details and screen shots.
I've highlighted the pertinent information for you below.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725?viewlocale=it_it
If your download was interrupted on your computer
You will be prompted to resume your download the next time you quit and reopen iTunes. You can also manually restart the download with the following steps.
Resuming downloads from a computer
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
Click the "Check Downloads" button.
Click the Resume or Resume All button, or the resume arrow to resume the download.
If you believe that the item downloaded completely but it is not appearing in the Purchased playlist, click Library on the left side of iTunes to see if the item appears there.
If your download was interrupted on your iPhone, iPad, or iPod touch
You can manually resume the download on your device with the following steps.
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume, Resume All button to start the download.
If you cannot complete the download on your device, you can finish the download in iTunes on your computer and then sync it to your device. For instructions, see the following articles:
iTunes Store: Where can I download and sync my purchases?
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Additional Information
If your purchase does not resume downloading after following the steps in this article, you can also try the following steps to troubleshoot the download issue.
Restart your computer or device.
Check for updates for your Mac or PC and install any software updates. Also, check for and install updates for any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer the manufacturer's website for your router to get information on updating its firmware).
If you are on a computer, try using an ethernet cable for wired Internet access instead of using Wi-Fi. If the issue is still unresolved and you're using iTunes for Windows, follow steps in iTunes for Windows: Troubleshooting security software issues.
I hope this information helps ....
Have a great day!
- Judy

HT201269 Was downloading new software os 6.1.3 and the iPad seems to have frozen. Have tried the off button but nothing happens. Any suggestions?

Was downloading the os 6.1.3 software and the iPad seems to have frozen. Have tried the off button but nothing happens. Doesn't indicate that the power is on.

Then try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My iPhoto seems to have frozen. Was importing photos went to the import selected, it tells me it's importing them but nothing is happening and I can't click on any buttons to stop the import. Any help would be great. Thanks

My iPhoto seems to have frozen, hooked my camera up to my MacBook selected the images I wanted imported and left the room for five minutes. When I came back it said it was still importing which I thought was funny as I was only importing 6 images. I tried to stop the import but the buttons are no longer highlighted and I can not shut down iphoto as it tells me it is still importing photos. Any help with this would be great as I have to get these photos uploaded for my assignment for school.
Thanks

Did you OK the option to have the application delete the photos off the memory card? If not then just force quit iPhoto by typing Command+Option+Esc. Then select iPhoto to force quit.
If you did OK the option to delete the memory card I'm not sure if force quitting iPhoto will abort that function. You might try disconnecting the camera and then force quit iPhoto.
If you do find that the photos were deleted and are not in the library you can recover them from the memory stick with an application like MediaRECOVER. You can run it in demo mode to verify it can see and recover the photos on your card before you have to purchase it.
OT

HT1430 My ipad mini is frozen in an app and the home button is stuck. Pressing down on the sleep/wake button does not give me the red slider to turn the ipad off. Is there any other way I can reset?

My ipad mini is frozen in an app and the home button is stuck. Pressing the wake/sleep button does not bring up the red slider to turn the ipad off. Is there any other way I can reset the ipad? Can I remove the battery? and then put it back in?

barbarafromnl wrote:
Can I remove the battery?
No the battery is non removable.
Try a Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

HT1390 iv rented a movie on iTunes but it is saying 5 hours to download and seems to have frozen. can any1 help?

iv rented a movie on iTunes but it is saying 5 hours to download and seems to have frozen. can any1 help?

Hi Bemma Bob,
Thanks for using Apple Support Communities. This article has some information about estimated download times from the iTunes Store:
iTunes Store: Download times will vary
http://support.apple.com/kb/ht1577
If you were not able to watch the movie, you can report this to the iTunes Store by following this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

My iphone 5 touch screen seems to have a mind of its own. Please help

My iphone 5 touch screen seems to have a mind of it's own. Whilst I am trying to type a text message it will quite often whilst i'm tapping on letters, typr different letters, or open up the edit messages to select and delete messages.
The screen can quite often take up to 5 attempts to use the home button when the phone it locked to bring up the swipe to unlock, and even then sometimes it will take 4 or more attempts to swpie to unlock.
Most recently I was on FB chatting and whilst typing, the letters were all coming out completely wrong, and then it was taking me into completely different screens, screens that whilst i'm tapping letters at the bottom on the screen, i'd have to ne touching a button at the top of the screem to actualy get into - yet my phone is doing it on it's own.
It has even whilst sittig next to me on the bed, scrolled from my "home page" to the next page over ???
i have spoken to Telstra who suggested a network restore, this did nothing. They suggested doing a back up, the a complete restore, which I am hesistant in doing as I have a fear of losing everything on my phone esxpecially my contacts, despite having done a back up.
Any help or suggestions would be greatly appreciated.

Restart your iPhone...
Hold down the sleep / wake button until you see the red slider then swipe to power off. Then hold down the sleep / wake button until you see the Apple logo.
Try the keyboard. If that doesn't help, try force quitting the app you are using when the keyboard becomes unusable.
Press and hold the On/Off Sleep/Wake button for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
- by Carolyn Samit at https://discussions.apple.com/message/15925770#15925770

Since loading Lion, I've experienced much more instability than Snow Leopard. In particular, Mail crashes with regularity, full-screen apps seem to run slower and show the beach ball more often for longer, etc. I'm disappointed with the performance. Any

Since loading Lion, I've experienced much more instability than Snow Leopard. In particular, Mail crashes with regularity, full-screen apps seem to run slower and show the beach ball more often for longer, etc. I love the features, but I'm disappointed with the performance. Any help coming from Apple? I've been sending them so many reports after crashes, that their file must be full!

Summoning max. courage, I did what you advised. Here is the result. What does this tell you? My Lion 7.2 (mid 2011 iMac) has several annoying glitches (which I have so far tolerated through gritted teeth) but none that have actually stopped me working.
BTW, I see several items involving CleanMyMac which I did not know I had. It is generally villified as a trouble-maker. Spotlight can't find an app. or a utility of that name. How can I get rid of what's there please? Just delete?
Last login: Thu Nov 3 20:55:11 on console
Steve-Kirkbys-iMac:~ stevekirkby$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
com.AmbrosiaSW.AudioSupport(4.0)
Steve-Kirkbys-iMac:~ stevekirkby$ sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
Password:
com.openssh.sshd
com.stclairsoft.DefaultFolderXAgent
com.microsoft.office.licensing.helper
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8
com.bombich.ccc
com.adobe.SwitchBoard
Steve-Kirkbys-iMac:~ stevekirkby$ launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
com.sony.PMBPortable.AutoRun
uk.co.markallan.clamxav.freshclam
com.veoh.webplayer.startup
com.macpaw.CleanMyMac.volumeWatcher
com.macpaw.CleanMyMac.trashSizeWatcher
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
Steve-Kirkbys-iMac:~ stevekirkby$ ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Sta}* 2> /dev/null
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
ApplicationEnhancer.framework
AudioMixEngine.framework
FxPlug.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProFX.framework
ProMetadataSupport.framework
TSLicense.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
EPPEX Plugin.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.sony.PMBPortable.AutoRun.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.apple.remotepairtool.plist
com.bombich.ccc.plist
com.bombich.ccc.scheduledtask.067493DB-2728-4DF3-87D8-092EF69086E8.plist
com.microsoft.office.licensing.helper.plist
com.stclairsoft.DefaultFolderXAgent.plist
/Library/PreferencePanes:
.DS_Store
Application Enhancer.prefPane
Default Folder X.prefPane
DejaVu.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
/Library/PrivilegedHelperTools:
com.bombich.ccc
com.microsoft.office.licensing.helper
com.stclairsoft.DefaultFolderXAgent
/Library/QuickLook:
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
DesktopVideoOut.component
DivX 6 Decoder.component
FCP Uncompressed 422.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
LiveType.component
/Library/ScriptingAdditions:
.DS_Store
Adobe Unit Types.osax
Default Folder X Addition.osax
/Library/StartupItems:
Library/Address Book Plug-Ins:
Library/Frameworks:
EWSMac.framework
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.macpaw.CleanMyMac.trashSizeWatcher.plist
com.macpaw.CleanMyMac.volumeWatcher.plist
com.veoh.webplayer.startup.plist
uk.co.markallan.clamxav.freshclam.plist
Library/PreferencePanes:
.DS_Store
Perian.prefPane
WindowShade X.prefPane
Library/QuickTime:
AC3MovieImport.component
Perian.component
Library/ScriptingAdditions:
Steve-Kirkbys-iMac:~ stevekirkby$

Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the s

Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the software several times to no avail. I need some help.

Appreciate your help Ian and others. I have since uninstalled FCS and reinstalled FCXP only to get the same thing. Loading FCXP stalls at "Looking for Compressor Support". When I first downloaded FCXP from the App store I didn't notice that FCS was being placed in it's own folder. It's not something I did manually. Although moved into it's own folder with FCXP on the same drive. I was not able to open FCS apps. They would load and then "quit unexpectantly". They opened just fine before I downloaded FCXP. Do I need to purchase Compressor so that FCXP recognizes it? It seems this is where it stalls. It doesn't explain however why my computer "FREEZES" while doing this. I am in the process of re-installing Lion to see if this helps, otherwise I am at a complete loss.

The tools on Adobe Photoshop Elements 9 seemed to have frozen. The crop symbol is 3 of the symbols nest to each other. The hand move tool is not one hand but 3 next to each other. Other tools won't work at all. Really nice!

Ya, okay ! I use a number of PSE programs, one of which is PSE 9. The tools for some reason seem to have frozen. When I use the move tool I don't get just one hand but 3 hand symbols all next to each other. Same thing with the crop tool, I don't get one symbol but 3 all next to each other. There are a couple of tools that just don't work at all. It's like the PSE 9 got hit with some virus or sorts. Oh well, live and learn. Trying to get through to tech service is next to impossible.

Have you seen this other thread you started about this problem?
Photoshop Elements 9 is messed up.
Did you use Barbara's fix?
It would be less confusing if you only posted this question once, not three times:
HOW DO I RESET ALL THE TOOLS IN PSE 9 ? THE CURSOR IS REALLY MESSED UP AND DOES NOT WORK WITH THE TOOLS. I TOUCH THE HAND AND I GET 3 HANDS, I TRY TO USE THE CROP AND I GET 3 SMALL CIRCLES. THE CURSOR IS REALLY MESSED UP. DO I HAVE TO GET ANOTHER PSE 9 ?
Photoshop Elements 9 is messed up.
The tools on Adobe Photoshop Elements 9 seemed to have frozen. The crop symbol is 3 of the symbols nest to each other. The hand move tool is not one hand but 3 next to each other. Other tools won't work at all. Really nice!

My screen seems to have frozen and does not respond when I touch. I tried to shut it off and when the red slider comes up, it does not let me slide it off.

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