Just tried to load cnet antivirus software, now computer comes up as a blue screen, no programs. Help

just tried to load cnet antivirus software, now computer comes up as a blue screen, no programs. Help

Hello amber3379,
I see that you are having start up problems with your HP computer. I have a couple of suggestions that may help with this issue.
I would first suggest trying the system diagnostic option "F2" when starting the computer. This will allow you to test the hard drive, memory, and run a start up test.
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Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!

oh and the device is not being recognised by itunes now either.

HT201210 i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

i need help!??? i just tried to update my ipod and now its making me restore it on itunes and it wont complete the restoring process. Its giving the warning that the updated software server couldn't be reached. Can anybody help????

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

HT1688 I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.

I just tried to install the latest software update for an iPhone 5, and now the phone is stuck in recovery mode. Are there any options available to avoid going through with the recovery. This seems really lame.

No.
You must restore.

I just tried updating my iphone 4 and now my phone is in recovery mode and i dont want to loose anything on my fone someone help please!!!!!

i just tried updating my iphone 4 and now my phone is in recovery mode and i dont want to loose anything on my fone someone help please!!!!!

If its stuck in recovery mode then you have to restore it. Hopefully you had a recent backup on Icloud or on your computer that you can apply after restoring it. If so then you shouldn't loose your data.
Just connect it to Itunes and restore it. After it will promt you when your done to restore from backup or as new. If its on icloud unplug the phone and go through the intro screen till you get the same prompt. Sign into icloud and restore backup.

I just tried to update my laptop and now my laptop wont turn on?

i just tried to update my laptop and now my laptop wont turn on?
what should i do?

Elaborate please. Your information is minimal. What update? What operating system are you running on what model MacBook Pro? Describe what happened.

Trying to update my Itunes software, now it does not want to work at all, givin strange error messages.

Trying to update my Itunes software, now it does not want to work at all, givin strange error messages.
First, when trying to sync ipod touch to Itunes, nothing happened. After that, Itunes suggested downloading and installing updates but now updates will not finish installation correctly and launch error messages. Any ideas?
TKS !

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736B3s, or a different error code? If they're different, what codes are you getting in Windows Update?

Just tried to update my iTunes and now I can not reopen it or it freezes

Just tried to update my iTunes and now I can not reopen it or it freezes

Try this: http://support.apple.com/kb/TS2570

TS1474 I have just tried to sync my iphone with my computer. All my purchased songs were replaced with what was on my computer which was nothing. How can i get them back onto my phone or computer?

Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.

Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy

HT3180 I just updated my Apple TV 2 and now it is flashing and not working at all. Help

I just updated my Apple TV 2 and now it is flashing and not working at all. Help

I just did the update to version 5.2 on our ATV2 and now I'm having the exact same problem as the OP- all attempts to access any iTunes services i.e. Movies or TV result in dropping back to the ATV Main menu. Per Winston's suggestion, I logged out of iTunes and then tried to log back in. I am getting a message "the server is not responding- please try again later".
FWIW- all my non-iTunes services on the ATV are working fine- i.e. Netflix and YouTube.
Sounds like the update has overwhelmed the Apple servers.
Dave

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?

Is your iphone hacked/jailbroken?

IMac G5 running OS 10.4.11. Started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup. I can get into safe mode. Tried install disc for disc utility and reloaded OS. Still get blue screen.

I have an older iMac G5 running OS 10.4.11. The other day I started playing with a bluetooth speaker (may or may not be related). Now I cannot get past the blue screen on startup.
I can get into safe mode. But no regular startup.
I tried disabling bluetooth, thinking that might be related. It didn't help.
I even tried using the install disc to run disc utility. That didn't work so I reloaded the OS.
But I still get hung on the blue screen when trying a normal startup.
All help would be appreciated.

Try resetting the PMU/SMU and PRAM/NVRAM. You'd need to identify the mode of resetting depending on the model of your G5 iMac. The Apple support sites that would help you for this are –
http://support.apple.com/kb/HT1436
http://support.apple.com/kb/HT1939
http://support.apple.com/kb/HT1767
http://support.apple.com/kb/HT1379
I hope this solves your problem.

HT1296 i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel

i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel

Hi glomp,
From the information provided, it sounds like your device may not be fully recognized by iTunes. Here are two articles (depending on your computer's operating system) for troubleshooting this:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Have a good one,
- Ari

I just tried to install Itunes on my new computer & lost everything! HELP!

HELP!!! I just tried to install Itunes on my new computer...i had it already on another one, that i know longer have...everything went fine and then the last thign it said that i already had this account set up non another computer and i thought it asked if i wanted to transfer everything to this new one, so i clicked yes...well apparently it didnt quite ask me that because it deleted everythihng...so it looks like i have never downloaded any songs in my Itunes and on my Ipod...did i lose it all or can it be retreived? im so freaking out!! Help please!
Thanks, Miz. C~
Ipod Mini Windows XP Lap Top

Hello Miz C,
As I said in answer to your other post, pressing "Yes" when iTunes brings up the dialogue window asking whether you want to replace the songs on your iPod with the songs in iTunes does exactly what it says. If you linked to an empty iTunes or one with only a few or completely different songs it will have erased your original iPod song list. Unless you have the original PC to connect back to the songs you had are gone. You could check out what data recovery programs are on offer but I have no experience of any to fully recommend.

Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.

Hello, when I tried to update my iPod with something in the settings, I noticed my PC couldn't detect my iPod. My iPod is now stuck on the "Connect to iTunes" screen. Please, help me fix this.
I think my iTouch was on 5.1.1 before putting an attemp to update.

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...

Just tried to load cnet antivirus software, now computer comes up as a blue screen, no programs. Help

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