Just upgraded to Lion and can no longer import any .mov files ("file not supported") to 3.1.3.  Also can no longer view any .mov or .mp4 files already in library.

Have been using Aperture 3.1.3 with no problems.  Importing from a Nikon D80 (RAW & JPEG), Casio (.MOV) and Flip (.mp4).  Could import and view all videos without issue prior to Lion upgrade.  After Lion installation, can no longer import .mov files (get "file not supported" error) or even view any .mov or .mp4 files currently in library (even though thumbnail is present).  Can watch the .mov files directly on my camera using Quicktime in Finder but can't even drag & drop that file into Aperture.  Anybody else having similar problems?

Still no resolution and Geniuses at store could not assist.  Unfortunately, it looks like not all the applications were ready to support the Lion operating system.  We could not import any .mov files, could no longer view any .mov files already in my Aperture library and could not email any .mov files.  Totally frustrated.  Use Aperture almost daily and can't lose the video functionality.  Was also running dog-slow.  Constantly looking at the spinning wheel.  Geniuses suggested that I wipe out hard drive and reinstall Snow Leopard.  Had full backup on external drive with Time Machine. 
Not an easy process though...had to reinstall several times (at 5 hours each time) because I continued to have issues.  Finally figured out that I needed to delete every backup file from Time Machine on external drive from the date I installed Lion because some of the hidden files were still migrating back to Snow Leopard.
I had to:
1. Delete all time machine backup files from date/time of Lion installation forward
2. Do "clean" installation of Snow Leopard (wiped hard drive using disk utility and booted with Snow Leopard disc)
3. Chose option to reinstall from backup off Time Machine which eventually got me back to Snow Leopard desktop
4. Deleted Aperture program and reinstalled (I had to install Aperture 2 and then install Aperture 3 upgrade.
5. Reinstalled iLife apps
5. Applied all Apple updates available (again this took a few hours because there were several updates from Snow Leopard's original release plus Aperture 3 and other application updates)
Still doing some tweaking on some of my other apps but got everything back to where I originally was.  Now plan to wait on a few version updates from Lion before reinstalling.
I am one of Apple's biggest fans, but was very disappointed in the fact that I lost functionality in one of their own pieces of software (which I use the most!)  by installing Lion.

Similar Messages

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  • I just upgraded to Lion and lost my entire address book. Ack. Fix?

    I just upgraded to Lion and so far so good,  EXCEPT I lost my entire address book. EVERY contact  missing. I didn't back up my address book before the upgrade (see me slap head) altho did have my contacts on my iPhone, slightly out of date, but more current than my last Mac backup. So I followed the iPhone to iCloud to Mac contact synch steps and the contacts repopulated on my Mac but WITHOUT the mailing ADDRESSES. Now addresses are also gone from my iPhone.
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  • I just upgraded to Lion and now cannot add attachments to my emails in Safari or use the search window.  What gives?

    I had been holding off upgrading to Lion because of the bad press, but discovered that I could no longer receive email on my Mac because my iPhone had been moved to iClound by an Apple tech when it had to be replaced, and my Snow Leopard version wouldn't support iCloud.  So I upgraded to Lion and immediately began having trouble.  First I was told that several of my software applications were incompatible and had been removed.  Then I discovered that Safari (apparently the latest version 5.1.3) had lost functionality.  I can't attach anything to my emails and the search window is grayed out and inoperable. Is there a fix or do I need to retreat to Snow Leopard?  Bob Kellam

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
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    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
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    Press the power button.
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    Test while in safe mode. Same problem(s)?
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  • I just upgraded to Lion and I have not been able to successfully complete a restart. I go to apple menu, restart. The computer powers down no problem and starts but it does not open the desk top. It remains a grey screen with the spinning icon. Any help?

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  • I just upgraded to Lion and purchased my Microsoft 2011 but Disc keeps coming back out and not reading

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  • Just upgraded to Lion and cannot open files on my old SL partition - permissions error

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    Softwater,
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    I added myself as a RW permission on the disc via Get info and still cannot see the files. This is very strange behaviour.  According to get info on the disc, I have full read/write access and on the file itself.
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    Dave

  • I just upgraded to lion, and now my wi-fi printers don't work. How do I get Lion to find them again?

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