K8N Neo Platinum problems (Front USB connection)

They does not work in my Antec Lanboy case. Does anybody have a clue why?

Check to see if there is a wire running from your Front USB ports to the #10 slot of your USB block which connects to the motherboard header.
USB connector block
1 3 5 7 9(filled/key)
2 4 6 8 10(this wire, #10, not needed)
If you find a wire leading to the #10 spot on the block, remove that wire. My block has tabs so that you can pull the wire out, or you could snip/cut the wire leading to that position--if you cut the wire, be careful to cut the correct one and cut it in such a way that it may be repaired if you make a mistake. Make sure you wrap the wire, the exposed end/s, you remove/cut with electrical tape so as not to accidentally cause a short. I actually folded the wire back and wrapped it.
2 posts to read--Here and Here.
This seems to be a common issue involving many different case manufacturers. I don't know how it applies to other MOBO manufacturers, but in these forums it is not limited to a specific MSI model or supported chipset(Intel or AMD).

Similar Messages

K8N Neo Platinum + Sonata Front Panel Audio Problem

Hello,
The front panel audio speaker output is reversed when using headphones on my K8N Neo Platinum and Antec Sonata case. If I swap the left and right front panel audio output signal connectors, the headphone speakers are fine, but then my normal front speakers are reversed. All other connectors seem to be plugged in correctly. I've tried using nvswap, but doesn't seem to work on nForce3. Currently using Realtek driver version 5.10.0.5620 (had the same problem with the drivers included on mb cd) on WinXP Pro SP1 and 5.1 speaker setup (would like to use FPA for mic/headphones while gaming).
Let me know if you need any additional info.
Thanks.

I am having the same problem as well. Was able to correct front output jack by switching the connections. But rear audio is still backwards. I havent tried any sort of 5.1 or 7.1 channel audio setups

K8N Neo Platinum problems

Hehe dont know where to start... guess ill list my computer specs.
(new)Board: K8N Neo Platinum BIOS v1.4 (Lastest nforce drivers)
(new)CPU: AMD 64 3200+
(new)RAM: (2)Kingston 512mb PC3200 400MHz
(new)PSU: Enermax EG465/AX 460W
HD: Maxtor 80gig 7200RPM
OS: Windows XP Pro
(new)Graphics: Geforce FX 5700LE (Lastest nvidia drivers)
(new)Sound: SB Audigy 2
Standard Microsoft Opti Mouse(USB port)
Standard Keyboard (PS2 port)
Some Bios Settings:
Memory Voltage: Auto (But have tried it at 1.5 and 1.6 and still the same problems)
AGP Volts :1.5
CPU volts : Auto
Max Memclock: 200MHz
2T Timing
TLc:3.0 Trcd:3.0 Tras:8 Trp:3
Spread Spectrum: Disabled
Nv/ATI Disabled.
I just recently started buying parts, about a week ago, to upgrade my old AMD Athlon 2000+. Got all the new parts(listed above). Ive been having all sorts of problems. Ill list them to see what you guys think
1.) Whenever i start playing games or a graphicly intense program(ex: video editing, or 3D programs) or if i play a game and i do any sort of loading(ex: zoning, changing levels, loading player models etc.). My game either crashes to the desktop without errors, or my system will crash and drop to a bluescreen with the stop error "STOP: 0x0000007E". Or ill get a different blue screen saying "Dumping physical memory" or something can't read it cause it just appears then reboots my computer right away.
Or just recently i crashed to my desktop but got an error box saying "There are stability problems with the Geforce FX 5700LE please check if you have the correct drivers etc."
Then just the other night i was playing a game and crashed to the desktop but got a virtual memory error saying "Ran out of Virtural memory etc etc. Please check your Virtual memory page file". So i did and increased it a bit cause i saw it was set lower than the actual amount of ram i have.
I guess it's just 1 big problem but im just so confused about it. Been trying to troubleshoot it for about a week and about to give up. This monday is my last day to return things back to the store, would rather not cause ive heard such great things about AMD 64's and the Neo Platinum board.
Hope you guys got some ideas Im just about out of them heh.
Thanks.

Don't know if you have tried this things but heres my list of things .
BIOS:
-First load bios optimized defaults , then ..
-Set the cpu vcore voltage up by + 0.025v (don't use auto)
-Increase the memory voltage vdimm to 2.7v (or the vendors max defined voltage)
-Disable fsb spread spectrum
-Disable dynamic overclocking
-Disable cool n quiet
-Change the multiplier from startup to 11
-Turn off auto on memory timings in cell menu/dram and set all values manually
and the max mem frequency to 200.
-Turn off AGP fatwrites
CASE:
USB connectors
-Disconnect case front usb from usb header on motherboard.
-Disconnect the d-bracket from usb header on motherboard.
-Change the red MSI ide cable if used.
-Check all stand offs/spacers under the motherboard .
-If using PS2 kb and mouse some board have mislabeled color code
making people connect mouse in kb and vice versa .
Correct is keyboard in the bottom mouse top.
STABILITY TEST:
Outside windows and windows drivers:
Download and test with memtest86 v 3.1
http://www.memtest.com
Inside windows:
Test stability with prime95 and/or hotcputester

K8n neo platinum problem?

well i just got the motherboatd back from RMA cause there was a problem before.. so i assume its fixed now...
so i plugged everything in
K8N NEO Platinum
A64 3200+ NewCastle
1GB DDR3200 OCZ Premiere Series RAM
Radein X800PRO
Sapphire Theatrix 550Pro
Western Digital Raptor 36GB SATA
Western Digtal Caviar 200GB ATA100
Maxtor 160GB ATA100
LG 16X Dual Layer DD-Burner
52x 24x 52x LG CD-RW
PCI-Fan Card
Ultra X-Connect 500-Watt PSU
a 120mm case fan and an 80mm case fan..
This is what happens.. when i turn on the power theres no display.. and the computer shuts off after 10 seconds..
the Heatsink is the ZALMAN CNPS7000B-CU
then i tried to turn the power on again.. this time theres display.. but the display is stuck on the Neo Platinum Logo page.. tried pressing del to the BIOS set up but nothing works... its like the system froze at that point..
so i tried clearing the CMOS but that didnt change a thing.. i know the components work cause i was using it on my other system while i was waiting for the motherboard to get fixed.. so what might the problem be :(

Quote from: syar2003 on 28-June-05, 06:45:17
There is some timing requirements that may not be fulfilled during the motherboard start .
Fans will always start turning , but the motherboard and cpu wont start up if the timing sequences and housekeeping control of ps_on , pwr_ok is on track
withing the defined times .
So yes a "bad" psu can cause this . And it's the motherboard thats turn off baecause it hasn't got
a high pwr_ok that holds up.
I see,, so i guess i'm gonna replace the power supply...
which one do u recommend?
http://canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=000290&cid=PS.808
http://canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=002121&cid=PS.808
http://canadacomputers.com/index.php?do=ShowProduct&cmd=pd&pid=006205&cid=PS.808
or something cheaper or equal value to one of those in the links.. but still high quality.. at least 500 watts

Strange K8N Neo Platinum Problem

I just got my new system:
MSI K8N Neo Plat
A64 3000+
512 MB Kingston HyperX (PC3500)
Installed windows and thought everything was fine until I got random BSOD (PFN_LIST_CORRUPT). I narrowed the problem down to the memory so I used Memtest86 3.1 and found that the ram was faulty at Test#5 at all ram frequencies from 200MHz and up. Worked fine when I used the dividers as long as it is below the 200MHz mark. So I went back to the retailer to have them test the ram but it was fine on their system. Ended up getting 1 stick of Corsair XMS PC3200 thinking it was incompatibility. But again got the same problem.
Anyone have any clue as to what's going on? Could it be the CPU or the motherboard that's causing the problems?
Thanks

Thanks for your reply.
Ok, I've tried all sockets and they all do the same thing.
I've slowed down the memory timings to the worst possible and same thing.
I've bumped the voltage up to 2.7 and still no luck.
I've already RMA the HyperX and the replacement stick didn't work either and of course the Corsair that I currently have now does the same thing.
No Kingmax where I am.
I'm currently running at 235FSB with the 5/6 divider giving 195MHz. Sucks that I can't run 1:1 at all, not even default.

Kingmax Hardcore 4000 on MSI K8N Neo Platinum Problem

I am currently running a A64 3000+ on this board with 512MB of Kingmax Hardcore PC4000. When I have the stick in the first ram slot it will error out in memtest, but if I place it in ram slot 2 or 3 it works perfectly and passes memtest. I've seen other people running this ram on this board and I am wondering if my board is bad or if this is just some weird ram incomptability. I wouldn't mind this so much if I was just going to have the one stick but I am eventually going to get another stick of this and go up to 1GB. Any comments would be nice.

Some sticks were tested and passed by MSI to run in certain DIMM slots. I just got back from MSI's Test Report section for the K8N Neo2 socket 939 board, and in the memory section - they have a list of all kinds of memory that worked, and which slots it worked and passed in....you might want to check it out for your mobo!!!

USB mouse problem - K8N Neo Platinum

I have a Razer Boomslang 2000 USB mouse. Ever since I got my new motherboard, the K8N Neo Platinum, It has problems when i turn the power for a long time - overnight. When I turn it back on in the morning the mouse refuses to work. I then have to manually pull it out of the USB port and plug it back in, in order for it to work. This is extremely frustrating.
I have windows xp pro sp1 all fully up-to-date and the latest 1.2 bios and 5.03 chipset drivers.
Any ideas on how I could fix this ??
System
AMD Athlon64 3200+ Newcastle
MSI K8N Neo Platinum
1 GB Corsair XMS 3200 LL @ 11, 2, 2, 2T
ATI Radeon 9800 Pro w/ VGA Silencer @ 461/371
Seagate Barracuda 120Gb sata
Windows XP Pro SP1

Hi Dread,
I also have this problem with the same motherboard as you. This was the case with my K7N2 DELTA as well. Solved the problem by using an USB - PS2 adapter.
Regards,
Andrew

Problems with 64 3200+ on MSI k8n neo platinum.

AMD Athlon64 Newcastle 3200+ AX 2200MHz/2.2GHz 512kb Boxed (with cpu-cooler!) Socket754
MSI K8N Neo Platinum nForce3 250Gb 3DDR-DIMM 5PCI SATA Raid Audio GB-LAN Firewire Socket754 ATX
Kingston KVR400X64C3A/512 512Mb DDR PC3200 400MHz 184pin Unbuffered CL3
Okey here it comes..
I installed everything and all seemed to work okey, until i threw in the XP install cd and began my install..
in the dos install of windows xp, (when it moves files to the hdd) it stopped and said that there was a problem with a file that were to be copied, i pressed enter to try again and the install moves on, this accurs 4-5 times and then it gives me a BIG "IRQL less or not equal".. Blue screen of death.. (it complains on different files each time i try to install xp, tried 15-20 times)
I have tried to change memory to another Kingston KVR400X64C3A/512 512Mb DDR PC3200 400MHz 184pin Unbuffered CL3 with no luck,
changed hdd, change gfx-card. change psu, removed all no-need pci-cards..
but still same error, i aint no expert so i might have missed something in bios or something :(
please help me if you can..

Flashing bios with memory errors is a veeeeery bad idea .
Almost guarantied to ruin your bios chip with bad data block.
That this even is suggested with mem errors , well .
You need to resolve the mem errors before doing anything else.
The windows xp install routine is a very heavy user of cpu and memory
and will fail if you have mem errors like you have.
Some things to try is entering bios and change auto settings on cpu voltage
giving it 0.5v more than default .
Set the memorys voltage to vendors max approved voltage
which for yours is 2.6v +/- 0.1v . So it's safe to set at 2.7v .
Set timings to cas 3 ,ras 3 ,trp 3 , tras 8 , CMD 2T.
Pushing it firmly down in the dimm socket , sometimes it's not all the way down there even if the plastic lockers snap in.
Disconnect all devices not needed for a windows install ,things can be added later.
Have only the hd that os is to be installed to , one cdrom , floppy , memory and
gfx card .
Disconnect USB case front connector (cause corruption and strange faults if
USBOC pin is connected)

K8N Neo Platinum, USB devices keep losing power

I have a K8N Neo Platinum with a 3000+ AMD 64 chip...
I have a USB problem whereby my wireless USB adaptor just keeps losing power, when I look at the adaptor itself all the power has gone and no lights are on. Unplugging the device and re-inserting it does not get any response from windows. Also, after this has happened, my other USB devices (ie mouse) continue to work fine UNLESS I unplug them and re-insert them. If I do this they also will not power back up. I've tried various adaptors from Netgear and alll of them have the same problems, its like they are causing the USB on my system to fail.
This happens with both the motherboard rear ports and the case front ports and is really driving me mad. Running XP Pro SP 2
I have this problem a couple years ago, and now I've gone back to using the same machine after a reformat the same is happening again. I've installed the latest nFoce drivers and in device management I've turned OFF power management for the USB Root Hubs but it's still happening.
Any ideas?

Check to see if there is a wire running from your Front USB ports to the #10 slot of your USB block which connects to the motherboard header.
USB connector block layout which corresponds to the pin layout on boards with the Intel spec for USB. Do not cut the pin on the MOBO. You are removing/cutting the wire to the connector block from the case.
2 4 6 8 10(this wire, #10, not needed)
1 3 5 7 9(filled/key)
If you find a wire leading to the #10 spot on the block, remove that wire. My block has tabs so that you can pull the wire out, or you could snip/cut the wire leading to that position--if you cut the wire, be careful to cut the correct one and cut it in such a way that it may be repaired if you make a mistake. Make sure you wrap the wire, the exposed end/s, you remove/cut with electrical tape so as not to accidentally cause a short. I actually folded the wire back and wrapped it.
2 posts to read--Here and Here.
This seems to be a common issue involving many different case manufacturers. I don't know how it applies to other MOBO manufacturers, but in these forums it is not limited to a specific MSI model or supported chipset(Intel or AMD).

K8N Neo Platinum USB ports turning off?

Hi there,
I've had a K8N Neo Platinum board (in an ANTEC Sonata case, Athlon64 3200+) for a quite a while now and it recently developed a troubling new problem. Every now and then, the all of theUSB ports will simply shut off, dropping whatever devices happened to be connected to them. I have a USB keyboard and mouse, so this is a bit of a problem... If I connect a PS2 keyboard, I get a keyboard back, but it's not a realistic compromise. Also, once the ports have been dropped, trying to inspect them in Device Manager hangs the machine.
I've read through the forum and see other problems related to USB ports with this board, but nothing quite like this. I have already performed the cable snip trick for the front USB ports on the Sonata case (quite a while ago in fact, and it worked nicely) and I've already gone in the devices and turned off the "Allow this device to be turned off to save power" option. Any other ideas on what to check?
I recently added two new USB devices to the machine: an Apple USB Pro keyboard connected via a Geffen USB KVM, and the USB hub that's sitting inside my Dell 24" LCD. I'm going to try disconnecting the Dell's USB hub to try and eliminate it as a problem, and if that doesn't do it, I'll try running with a PS/2 keyboard for a while.
Anyway, if anyone else has seen this problem, I would love some assistance in fixing it.
Thanks,
--ben

AFAIK, there is no 1.B bios for the Neo Platinum (MS-7030), only for the Neo2? Am I mistaken?
http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=572&kind=1

Post problem with K8N Neo Platinum

I am assembling a system for a friend and it hangs according to D-Bracket2 on Processor initialization (Led 1:red, led 2:green, led 3: green led 4: red)
Specs
PSU: Codegen 350W ( 3,3V 14A
5V 30A
12V 15A )
VGA: Sapphire Radeon 9800 Pro 128MB
CPU: AMD Athlon 3000+
HDD: Seagate 7200.7 120GB in SATA1-port
DVD: MSI DR8-A DVD Burner
RAM: M-Tec 512MB DDR400
If the problem is the processor it should hang on Power On (all leds red), right?
There's some damage done to CPU fan connector so the sensor wire from the CPU fan might have no connection to the mobo. How about ESD-damage, can it cause this?
Another thing I might have done wrong is connecting front panel connectors.
I am just hoping and praying that the processor is OK and the mobo causes this.

Thanks to RacerX for answering but the problem wasn't the PSU.
Mobo caused it and I replaced it. I think it was the physical damage I mentioned in the first post. I also changed hdd from SATA1-port to SATA3-port but I don't think it matters.
Now everything works fine so +12V/15 Amps is enough.
Does the K8N Neo Platinum hang on Processor Init if it doesn't detect CPU Cooler?

K8n neo platinum .... numerous problems

Hey guys, bear with me im new here.
Ive spent the better part of an hour going through these forums trying to figure out what happened to my computer yesterday. The computer started up fine and I used it for most the day. But then when I was using it, all of a sudden it froze. I resetting and I had no power to my keyboard or mouse . I stopped messing with it and went to sleep. BTW I did try to turn off power, unplug and replug. It did not work either.
Today I tried again to make it work and still the mouse and keyboard dont work. I get to windows and I know it is connected to the internet b/c I can see the shared folder stuff (I know Windows didnt freeze on start-up). I assume from this that HD, RAM, and videocard are fine.
I switch the PS/2 mouse over to USB and still nothing. I try another USB mouse. Nothing, no power, no light on the optical mice. I then notice that the case fans are all working but the CPU fan is not working. I quickly turn the computer off (good thing it wasnt on for more than 10 minutes, idle).
I have a:
K8N Neo Platinum
AMD Athlon 64 3200
1GB Kingston RAM PC 3200
ATI X800 XT Plat.
I can't access BIOS. The keyboard lights go on in the begining then turn but the keyboard doesnt recognize anything. The F-Lock works to turn the light on/off but nothing else.
I know from reading the posts that the USB/keyboard problems are very common with this mobo. I need seriuos help and will me monitoring this forum a lot today. Please post and ask questions as I will be happy to answer any.
I belive my choices are:
1. Reset BIOS which I am willing to do.
2. Get new MB, which is a last resort.
3. Hopefully there is another solution that evades me
Humbly,
sap

okay,
So I reset the BIOS. I then connected a PS/2 mouse and PS/2 keyboard and monitor and tried to boot the comp. It stopped at the first screen which does the RAM test. It got all of my 1GB of RAM okay. It then tries to detect hard drives and cd roms. It gets them all too, (its not supposed to detect floppy, right?)
It says "CMOS checksum error, defaults loaded."
Then it says press F1 to continue or press DEL to enter BIOS
When I try either of those things, there is a slight beep from the motherboard speaker. The comp. just stays at that screen as the keyboard still does not work.
Before I reset CMOS, I could atleast get into Windows (although I couldnt do anything) now I cant get to windows at all. I hope I am not regressing.

K8N Neo Platinum USB Keyboard Question

I've been having problems with my Logitech PS/2 keyboard (mobo powers up, then immediately shuts down and requires power be disconnected before restarting). My office PS2 keyboard seems to work fine, so I will replace my current keyboard. I see that some here have better luck with USB keyboards, but when I try a USB board it isn't recognized until Windows loads. I have USB keyboard enabled in the BIOS. I haven't gotten around to fixing the front panel USB ports, and the D bracket ports don't work either, but the main ports work fine. If I did the wiring change for the front panel ports, would a USB keyboard be recognized earlier in the boot sequence, or should I just stick with a PS2 keyboard?

I just fixed my machine so the USB Keyboard and mouse work properly. I have a MSI K8N Neo Platinum (BIOS 1.4 8/27/04) and an Antec Sonata case. When assembled, the two front USB ports and the two D-Bracket 2 USB ports were not working. Also, I was unable to access the BIOS with the USB keyboard (worked fine with a PS/2, though). The four USB ports on the Motherboard were not enabled until after WINXPPRO(SP2) started to load (NUMLOCK light and optical mouse would light), preventing me from accessing the BIOS.
The cause of this problem was an extra black wire in the Front USB Port connector from the case. Once I removed the wire from port 10 on the case connector, all 8 of my USB ports worked fine. I am now able to access the BIOS with the USB keyboard (once I had unplugged and then plugged it back in) and my mouse shows power as soon as I power on my machine.
Cheers,
Tim
12/5/04

K8N Neo Platinum Weird Problem

Hi.I just got the motherboard yesterday. The spec is:
Athlon 64 3200+
K8N Neo Platinum
512MB Crucial DDR 266
Enermax 350Watt PSU
Now my problem is an odd one. I start up my PC, and everything is fine, XP boots etc. However. when I turn the computer off, the power light will have a flash at the front, the light stays solid for a few seconds, disappears, and comes back on. In this state, when the power switch is pressed, the computer does not come on and the light continutes to blink. The only option is to turn off the PSU, wait a minute, then turn the PSU back on and the PC will be fine. When I restart from windows (Start--> Restart), everything works fine.
I am using the latest BIOS, I was thinking that it maybe something to do with Power Saving, is there a way to totally disable it?
Thanks for your help, it's REALLY annoying me.
P.S. Are USB keyboards meant to work with the latest BIOS? Mine doesnt seem to want to.

hi edjam,
welcome to forum.
1) Quote
that it maybe something to do with Power Saving
your right it does
1-1)1st look at control panel - Power Options - Advanced tab - Power buttons at bottom. check what set there.
1-2) When your computer does this try keeping the powerr switch pressed in for a time 4-5 seconds see if this makes any difference.
1-3) Check in bios - Power Management - Power button - that it is set to power off
2)Quote
USB keyboards meant to work with the latest BIOS?
I believe so
Enter Bios & check in onboard Device USB Mouse Support is enabled

MSI K8N NEO Platinum Edition PROBLEM

Hi (my english is not good sorry for that)
I just got my new computer:
MSI K8N NEO Platinum Edition
AMD Athlon64 3200+
Western Digital Caviar 160Gb
PNY Verto GeForce 6800Ultra 256Mb
1GB Value Select pc3200
Levicom 500W
The Problem is that when i start the computer, it boot and die directly no bootscreen what so ever, it boot and die. i dont know what to do plz help me

Make sure you have Both the ATX Wires on.. theres the Big one! (21Pins i think).. and the Small 4Pin Connector both need to be connected.. if you havent done so yet.. Another thing you could do is Take everything out and place it on a cardboard or something appropriate for the mobo.... I think your motherboard is shorting?.. if it's touching your case.. I had somewhat the same issue long time ago.. give it a try..if you want hope it helps..

K8N Neo Platinum problems (Front USB connection)

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