Keeping an unlimited plan but adding a smart phone

I currently have a 4S and my wife has an old LG. I have unlimited data. I plan to buy the 5 at retail and then give my wife the 4S. I assume that means I will have to add a data plan for her but hopefully keep my existing plan - Family shared 700 minutes.
Is this possible?

I guess switching phones with my mother-in-law is not considered an upgrade for me.
Someone said in passing that if you upgrade a line that will force a change to the new shared plan. What you are telling me is that will not happen in my case. My mother-in-law would end up (briefly) with a smart phone and $30 will be added to my bill. When I take over the 5 and she goes back to her old phone, the $30 would be eliminated. Then when my wife gets my 4S $30 will be added. If i keep rehashing this it is only because there is a lot of money at stake here and I do not want to lose my unlimited plan.

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Have unlimited plan but IM getting charged per text

Hello for what ever reason I have unlimited m2m texting on my Verizon plan which I signed up for. Then I apparently have a regular pay as you go plan which doesn't make sense to me sense IM getting charged about $100 in overages. Now if any one can tell me why IM paying for unlimited mobile to mobile but imgetting charged as if i dont i would be very thankful.

Unlimited mobile to mobile only covers texts sent to other Verizon cell phones. What texting plan do you have exactly? Some of them give you an allowance of "out of network" messages, along with the unlimited mobile to mobile, meaning that if you send more than your allowance to phones on other networks, you would be charge the per message overage rate.
You probably just need to move to a Talk & Text plan (with unlimited texting to anyone) for $20/month more (or $30 more if you're on a Family plan, but that covers every line on the plan).

Smart Device but not a Smart Phone

Very sad to report after only a few months of owning my Q10 it is going back for a second internal (headset) speaker replacement.
With the upgrades to the OS being so promising it's awful this phone will be getting replaced if it happens again.
No idea how to speak to someone at Blackberry to explain what business people expect when they purchase a smart PHONE!
Anyone know how to get ahold of Blackberry so I can recommend they find another speaker manufacturer ASAP?

There are always going to be defects in any manufacturing process, if there really was a problem endemic to the phone then you could bet BlackBerry would already be aware of it.
You've posted here and while it is a peer-to-peer forum, occasionally BlackBerry employees will read the postings so you've done about as much as you can to bring it to their attention.
You could if you really want ask your service provider to escalate the issue.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

Unlimited plan but Fair use policy

Hi, I would like to find some plan that is unlimited minutes to make a call to China.
But I surfed Skype's website, knew that Skype Permium is restricted to have more than 50 different calls per day.
I think that I will call more than 300-400 different numbers per day, but I m not sure how many minutes per month.
Can you tell me any plans like that and with fixed price?
Solved!
Go to Solution.

hyki wrote:
1. I think that I will call more than 300-400 different numbers per day, but I m not sure how many minutes per month.
2. Can you tell me any plans like that and with fixed price?
Hello,
ALL Skype Plans are subject to these conditions:
http://www.skype.com/intl/en/legal/terms/fair_usage/
1. That is prohibited. Plans are for individual use only - not for business use.
2. There aren't any.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Subscribed to Unlimited Plan but never allowed to ...

What an absolute nightmare. I run a small business in China and need to make calls to the UK on landlines and mobile numbers. The unlimited package seemed the ideal solution... sadly I've never been able to make one call.
Despite taking the money, the account has been restricted due to alleged 'suspicious activities'. It would be laughable were it not for the fact that as the account has been restricted since the payment went through, I've not ever had the chance to make any activities, suspicious or otherwise.
The customer support has been abysmal. I started through the text chat and was told to submit a query via a link to the support team. The responses I post below, so you can all see what awful customer service you risk with Skype:
[e-mail removed for privacy and security]>
Greetings from Skype Customer Service!
I acknowledge that calls cant connect and as your specialist, I will be more than willing to look into the information provided for you.
As I have checked your account, you are currently restricted in accessing your Skype account because of suspicious activities that has happened in accordance with its current usage. To protect your privacy and security, we restrict accounts as soon as we receive information about the said suspicious activities and this is also dependent on our Terms of Use which can be found on this link.
For the said concern, I highly suggest for us to recreate a new Skype account should you wish to continue using our Paid and Free services again.
Thank you for your understanding about the said matter.
Best Regards,
John F.
Skype Customer Service
After querying this, I am then told:
Thank you for your response!
I do apologize but we cannot provide any information for what specific reason why your account was restricted.
Again, I regret any inconvenience that this has caused you and hope that the above information did sort out your concern.
We will continue to exhaust our efforts to meet your business needs, standard and expectations.
For more information, you may check this FAQ link.
Thank you for choosing Skype!
Best regards,
John F.
Skype Customer Service
The only thing this man has exhausted is my patience. It's clear that English isn't his first language. Whether he realises that what he writes is completely at odds with the message he is trying to convey, well, that's anybody's guess. I informed him that his advice would lead me down the same path I find myself in presently, but decided I had better pursue his recommended solution. And after reluctantly starting a second account, the same thing happened, just as I feared it might.
Oh they take the money, but refuse to provide the service, and then refuse to tell you why it's being refused. Absolutely maddening, detestable, unethical service from a company that clearly couldn't care less.

Hello and welcome to the Skype Community.
Your account is unblocked.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

I want to know if there is a way to get wi-fy without a data plan? I am grandfathered in to the unlimited plan but I do not want another data plan. Is there any hope?

This is for the I-Pad 2

If you mean WiFi, it does not need any data plan - just a WiFi connection. However, if you mean a 3G data plan, then you do need an account for the device.

Upgrading plan from basic to smart phone

I'm currently on a grandfathered family plan with all basic phones with my parents and siblings. I want to upgrade to a smartphone (probably an iphone) and was wondering if I switch to my own plan can I keep the same phone number? And will this mess up my parents' plan if I'm leaving it? Also, I'm not sure how much data I would need. I've looked at the calculator, but I'm just wondering what is an adequate amount for one person? I frequently use Facebook, email, Google, and Pandora. Lastly, if there is wifi at my house, for example, does it still use the allotted data or does it switch to the wifi the way an ipod touch uses wifi without having to pay extra for it? Thank you so much!

You need to do an assumption of liability (AOL) for your line of service and move it from your parents account to a new Verizon account in your name. Depending on your credit score, you may or may not have to pay a deposit as much as $400, refundable after one year of on-time payments. This should not affect your parents plan if they still have 2 or more lines of service.
I have no idea how much data you need, but I would start with 2GB and keep a close eye on it. WIFI does not use your Verizon data, of course.

Data plan required with a smart phone?

Is Verizon's policy that if you have a smartphone, even one purchased separately, that there has to be a data plan for that phone?
Daughter wants an ipod touch for Christmas; rather than her have both an ipod touch and a dumb-phone, it would make more sense if I could get her an older iphone without a data plan and combine the two, using wifi to download apps.

SeaJohn wrote:
Is Verizon's policy that if you have a smartphone, even one purchased separately, that there has to be a data plan for that phone? Yes. You must have a data plan on any line with a smartphone.
Daughter wants an ipod touch for Christmas; rather than her have both an ipod touch and a dumb-phone, it would make more sense if I could get her an older iphone without a data plan and combine the two, using wifi to download apps.
Just get her the iPod Touch and keep her basic phone, that will give you the best of both worlds until you (or she) is ready to pay for data.

How can I keep my old plan (unlimited Data)

I am eligible for an upgrade, but it looks to me that doing that means losing my old data plan which is unlimited, with 1400 shared minutes to the new share everything plan and tiered data plans. I am trying to find a way to keep my current plan, but without resorting to purchasing the smartphone outright. Would adding a new line be an option?
Thanks in advance

Adding a new line (if you have a line available) would be an option - you could then place a"dumb" phone on that line for the 24 months of contract and pay the extra $10 + taxes per month - ~$250.00 over the 2 year contract. The new phone would then be activated on your line, maintaining unlimited data (for now). That too, could change at any time, since the data is an added "feature" and not part of the contract.
Other options:
Purchase the phone through a private party (used, perhaps) and activate on your line - you may find a sweet deal - just be sure the phone is "clean" and Verizon branded. Ebay, Swappa, friends....
Using the upgrade from another line on the plan that may or may not currently have a data plan - not everyone needs or uses unlimited, and a 2 GB limit may work for another line, allowing you to keep the unlimited on your line.
I was hesitant to let go of my unlimited plan when moving away from my BlackBerry, but it's been fine. I find with wifi available nearly everywhere, I'm using less than 1 GB of my allowance each month, and I don't feel "limited". Two daughters on the plan with me have iPhones, and occasionally they will flirt with the limit, but have not gone over.
Good luck.

Not honoring plan price quoted on the phone after 10 yrs of loyalty

After being a loyal customer for 10 years, I called 3 weeks ago to discuss my text messages that would have been over my allotted 500 texts due to a crisis at work. The service rep was well more than understanding of the issue and resolved it. While on the phone, she reviewed my current plan that was a family shared plan of 1400 minutes, 350 of which actually got used over 4 lines due to the ability to choose 10 phone numbers that wouldn't count against the 1400. She explained that if I switched to the Share Everything plan with 2 smart phones and 2 standard phones and Unlimited phone and text and 10 GB of data), that it would save us about $20 per month. If I upgraded one line as I was planning to a smart phone it would be an additional $15 which was still $5 cheaper than my current bill. Now, three weeks later I call up to add the Smartphone I am told that the total bill is actually $10 more than my original plan agreement and adding the smart phone would be $35 more than what she quoted. After well over an hour on the phone, and pleading at least 10 times for them to pull the tapes and listen to the recorded conversation 3 weeks earlier where I had the rep explicitly explain all the charges, nothing was resolved. The rep said that his manager was contacting her manager via email and they would review the initial conversation. All I was told was that if there was a misquote, it could not be honored. I explained that I deserved an explanation as to where the misquote was and would be awaiting a call from Verizon explaining what happened. He told me that probably wouldn't happen and that I could pay this higher rate or go back to my old plan. This is no way an acceptable sales practice. I deserve an answer as to what they find on the conversation and recorded phone call. My bet is on the fact that no call or investigation is even going to be completed. After 10 years I deserve an explanation. I'm now searching other carriers. Any recommendations?

Even with the recording it will not go your way. The quote by the CSR is correct, the access fee for the additional line is $15 with a More Everything plan of 10 GB or more (there is a current promotion that gives the same rate for 6 GB or more). However, as is the new practice with Verizon, AT&T, and T-mobile, access no longer includes the cost of the phone. So you then have a monthly new phone payment of $20/month. That payment goes away when the phone is paid off or if you bring your own phone.
If you actually add up all the costs and consider you are saving the upfront upgrade fee of $40 and subsidized price of the phone, you usually end up ahead with this plan. As always, check your own math in both situations.
One very important step you must look at. Are any of your phones currently out of contract? If so, make sure you have the month to month discount on each of those lines. If a smartphone is out of contract with 10 GB of data, you will get $25/month off each smartphone line out of contract and $10/month of each basic phone out of contract. Often these are not added to your bill. You can add it yourself under features in My Verizon. Remember the phone must be out of contract.
That will be the best explanation you will get. Take the advice of the manager and accept the new phone and new monthly charges or return the phone and ask to go back to your old plan, or just have the More Everything Plan without a new phone and save $20/month.

Penalizing long term customers for keeping their unlimited data plan is unwise an business

Dear Verizon President and Employees,
I have spoken to three Verizon employees via the phone today who have failed to be able to tell me why I should stay with Verizon. You see I have a very small portion of my plan that is unlimited data, I have it because I have been a long time customer. I don't use a lot of data but when I got I thought I would never use any data. Times change people change in fact my family has changed and I was thinking of adding another line to my account for my son. Maybe at xmas I will buy a tablet but I need to update my phone. I found out that if I tried to upgrade my phone I would lose my unlimited data package plan. Now I understand why Verizon no longer carries an unlimited plan. I actually have worked for a competeing wireless company and they don't offer the plan either. So yes I can understand telling people its a grandfathered plan and we honor our loyal longtime customers who have that plan by continuing to carry the plan as long as they don't remove it from their accounts. I Can understand why if you switch to the convenience of the mobile share plan you couldn't switch back. What I can't understand is why you are forcing your long time customers to question why they should be with you. I don't use huge amounts of data right now but I have been happy not having to worry about my plan and after all I have spent a lot of money with Verizon wireless over the years. In fact lets do a little math I have spent on average on my single line at least $120 a month for the last six years (I am being conservative its probably more like 150 but I think we should be conservative) that's 8640 to Verizon for the last six years... I am looking at wanting another line (Probably will add 50 a month to my phone bill) I am thinking about adding a tablet at xmas. I understand I have to get a separate data plan for the tablet or I would lose my unlimited data another 40 so saying I wanted my two year contract that's almost 200 a month for the next two years in fact lets say its an even two hundred that's $4800 you would get from me for the next four years. Am I such an unimportant customer you would sacrifice that for $300-400 on a phone? It doesn't make good business sense. If I am going lose my plan when I am already shelling out that much money I should look at other carriers who don't penalize their long time customers by saying you can only keep your plan buy paying full price on a phone. You see its dumb your taking away your own juicy carrot. As long as I had something with you I knew I couldn't get with anyone else I wasn't going to look at another service provider. I can get a limited data package plan anywhere and there are very competitive offers. Customers should be able to choose when they want to drop their plans... not be penalized into doing so. Why do you offer a discounted price on a phone? Because the customer is signing a contract they will stay with you for two years. You are guaranteed to get those fees. You have already told me it doesn't have to to do with the phone... if I can bring my own phone to the plan. It has to do with trying to bribe people if you want this phone at this price you have to give up your unlimited data... sadly its a poor choice... I can get that phone at a nice price and give up my unlimited data by going somewhere else... I will pay the same price and you... you will lose not only my money but loyalty... all because I wanted 400 off a phone like your other people get when they sign a 2 year contract and to stay my current plan. Yes I know that you said 95% of people use 2 GB or less that may be true but I want the freedom to be able to choose I am an individual not 95%. And I should be important as a customer. I have been a customer for a long time. My current contract ends in October, So again I ask why should I stay loyal to a company who doesn't stay loyal to its long time customers.
Sincerely
Candice M.

It comes down to money and profits.
The juicy carrot of unlimited is still there. But you buy the device at full price. You pay no upgrade fees and you have no contract. The data costs are not carrots but gardens of green. (money) Those same 95% are now seeing huge overage fees and that is more green to the company and the stock holders.
Sprint & T-Mobile offer unlimited data but their buildouts of 4G LTE are way behind Verizon & AT&T so you may not want their service. AT&T has no unlimited and price and coverage wise are almost identical so no savings there.
Loyality is an over used word. You are a customer like everyone else, no distinction is made because you paid $5,000 or $2,000 it just depends on what service is right for you.
I never take subsidize devices, I don't like contracts and personally I use Verizon for the coverage and I think I have called them less than five times over 30+ years for any service requests or anything.
America is profit generated and you have to remember that. When the customers leave in droves due to lower costs at another provider that is when Verizon will take a long look at trying to get customers back. But that will be many years in the future
Good Luck

HT4528 I currently use Verizon and have a Blackberry with an unlimited data plan. Is there a way I can buy an unlocked iphone and keep my unlimited data plan bypassing Verizon's requirement to get a new plan with a 2 year committment?

Is there a way to purchase a new iPhone and to continue my unlimited data plan without having to sign a new 2 year committment and new plan with Verizon?

You don't buy an unlocked phone. You buy a Verizon iPhone at full retail. I just did this myself last month. I paid full retail for the phone and activated it on my plan. This allowed me to get a new phone before I was eligible to upgrade and keep my unlimited data. I also got a good deal on trading in my iPhone 5.
You can buy the phone through Verizon or through Apple. If you buy it through Apple, I'd suggest that you not have them activated but do that yourself by logging into your account on your computer.
Best of luck.

I have a Samsung Convoy "dumb" phone, and I plan to keep it until Verizon forces me to some **** overpriced "smart" phone. Since they migrated Backup Assistant to "the Cloud", I am unable to print a hard copy list of contacts. The web site just runs you

I have a Samsung Convoy "dumb" phone, and I plan to keep it until Verizon forces me to some **** overpriced "smart" phone. Since they migrated Backup Assistant to "the Cloud", I am unable to print a hard copy list of contacts. The web site just runs you around in circles, never getting to the answer of how to print out contacts. I'm sure the marketing people and web creators just love this Frankenstein monster they have built, but for me and my phone, it's just a huge pain in the ***! Do they plan to fix this, or just let us dinosaurs go away and die?

there is a point : no workie
how hard would it be to place my (or yours I am told) iPhone4S on a city block curb………..
and just walk away.. .. ..

My "unlimited plan" just auto-renewed, but under what terms?

First, the apparent good news via email from ATT:
+Congratulations, your auto-renew of Unlimited data for 30 days for $29.99 was successful.+
+Your credit/debit card has been charged $29.99.+
But at the very end of the email:
+The terms for the AT&T 3G Data Plan for iPadTM have been revised. For updated terms, please see http://www.att.com/termsofservice. Your continued use of the AT&T 3G Data Plan for iPad constitutes your acceptance of the revised terms.+
Unfortunately, nowhere in the link above could I actually find what my new revised iPad plan terms would be. Am I snookered if I go ahead and continue to use the iPad, which "constitutes your acceptance of the revised terms" -- when I can't tell what they are?!

I received that same email today and looked over the link that they provided. From what I make of it is that nothing has changed and we will still keep our unlimited service. I think it was just notifying us that the first month is up and I am starting my second month of unlimited service. I can now reset my last months data usage and start on the next month monitoring my usage.

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, a

I have an old iPhone 4 that finally stopped working. I have an unlimited data plan and want to keep it. When I called customer service, I was told like in the past that if you purchase the new phone at full price, you can keep your old plan. However, after some time on the phone i was told by the csr and supervisor that their system is not allowing them to complete the transaction without changing to a limited data plan. I was told to try going to a store and buy the phone. Same thing happened. Has Verizon changed something and not told their employees?

Seems like people having this problem are those coming from a phone that doesn't have a nano SIM card...so when Verizon issues them one they end up changing their plan. No clue why this keeps happening but stay on top of them. As long as you initiated the request for your plan to be reinstated within the 14 day time frame they should put it back. Interested in seeing how this plays out. There is still one phone in my house that hasn't been upgraded (an iPhone 4). I'm hoping when we do upgrade it at full retail they won't mess with her unlimited data plan

Keeping an unlimited plan but adding a smart phone

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