Key to the left of the URL does not bring back the save password feature.

I have read a lot of threads and pages on Firefox not saving passwords. I do not have "Private Browsing" on. I have cookies and history saved "until they expire". I have "save passwords" checked. I have no exceptions.
When I go to enter a password, no little window pops up to ask me to save it. However, a little key _does_ appear. But the key is greyed out and clicking it does nothing. It doesn't "un-hide" the password saver.
I have disabled all add-ons, restarted and tried it again. It was still the same. The sites are all ones that function perfectly well on my desktop computer, but not on my laptop. The laptop is the one that will not save passwords.
It is a Samsung running Windows 7.

Which extensions do you have?
Maybe some component is still active if all extensions are disabled or some prefs get changed.
*https://support.mozilla.com/kb/Resetting+preferences
Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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