Keypad and trackball not registering normal characters

I don't know if has to do with latest trip - was in Florida then mexico; bought data packages for both fron rogers while there; part way through mexico trip keypad started working differently. Pulled battery, nothing, charged battery once went near dead, and worked ok for half day. Have since gpdated to version 6 desktop, deleted files; still the same. Any ideas?

Hello chloe124 and welcome to the BlackBerry Support Community Forums.
When you connect your BlackBerry to your computer, you would enter your password using your computer's keyboard.
If you used numbers on your device, did you hold ALT each time? If not, your password would be the corresponding letters (for example if you used 2468 on your device but didn't hold ALT the computer would recognize the password as esfx).
Hope this helps with the computer connection.
If you are able to do the software load but the keyboard and trackpad aren't functioning you would need to contact your point of sale for hardware repair options.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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First of all you have to supply a value you want to search for and this has to be the complete path to the value. You're saying you already tried that, but can you paste the code which you used for that? I don't see the path mentioned in the code you posted.
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Syntax
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Use the FindNode method to return a reference to an XmlNode.
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Keypad and trackball not registering normal characters

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