KIMYONG: Outbound Workflow Notification Event Message 를 tracking하는 방법

Question

Purpose
Outbound Workflow Notification Event Message 가 발송됐으나 user가 받아보지 못한경우 가 발생했으나 user
이를 tracking하는 방법을 알아보고자 한다.
Solution
1. notification 이 발송될때 oracle.apps.wf.notification.send event발생한다
event key 로 Notification ID 를 사용한다.
2. 다음 조건에서만 The e-mail notification이 발송된다.
i) Notification status is OPEN or CANCELED
ii) Notification mail_status is MAIL or INVALID
SELECT status, mail_status
FROM wf_notifications
WHERE notification_id = '&nid';
iii) Recipient Role has a valid e-mail address and notification preference is in the format MAIL%
SELECT email_address,
nvl(WF_PREF.get_pref(name, 'MAILTYPE'),notification_preference)
FROM wf_roles
WHERE name = upper('&recipient_role');
iv) Workflow Deferred Agent Listener is running
v) Workflow Notification Mailer is running
3. e-mail로 발송되기전 message가 2번 정지한다.
Raised --> WF_DEFERRED Queue --> Processed by Deferred Agent Listener --> WF_NOTIFICATION_OUT Queue --> Processed by Notification Mailer and sent as e-mail
4. oracle.apps.wf.notification.send을 dispatch 할때 error가 발생하면
message 는WF_ERROR queue에 enqueue되고 .
Error Agent Listener 가 WF_XML.Error_Rule 을 수행하는 oracle.apps.wf.notification.send 의
ERROR subscription 을 dispatch합니다.
5. notification id 와 WF_DEFERRED and WF_NOTIFICATION_OUT queue 의 message stauts 등을 확인하기 위해 $FND_TOP/sql/wfmlrdbg.sql 를 수행합니다.
PROCESSED in WF_DEFERRED - The message is enqueued to WF_NOTIFICATION_OUT
PROCESSED in WF_NOTIFICATION_OUT - The message is sent as e-mail
READY in WF_DEFERRED - Check if Deferred Agent Listener is running
READY in WF_NOTIFICATION_OUT - Check if Notification Mailer is running
6. notification id 의 outbound XML message 를 분석합니다.
. The wfmlrdbg.sql output provides the XML message generated by WF_XML.Generate at the time the script is run. If the original XML message used by the mailer is required to be analyzed following SQL may be used.
SELECT tab.user_data.text_lob text_lob
FROM applsys.aq$wf_notification_out tab
WHERE dbms_lob.instr(tab.user_data.text_lob,'&1') > 0
7. 필요하다면 WF_NOTIFICATION_OUT queue 를 rebuild 합니다.
The wfntfqup.sql script rebuilds the WF_NOTIFICATION_OUT queue by dropping and recreating
that queue, removing pending notification messages from the WF_DEFERRED queue, and
repopulating the WF_NOTIFICATION_OUT queue from the Oracle Workflow Notification System
tables.
Wfntfqup.sql Version >=115.9
If you have implemented Oracle Alert and the WF_NOTIFICATION_OUT queue contains any pending
alert e-mail messages, those messages must be processed before the queue can be rebuilt. The
wfntfqup.sql script checks the queue for any alert e-mail messages and, if it finds any, the
script returns an error message that specifies how many alert e-mail messages are pending
and indicates that these messages must be processed before the script can run.
Wfntfqup.sql Version <= 115.8
If you have implemented Oracle Alert and the WF_NOTIFICATION_OUT queue contains any pending
alert e-mail messages, those messages must be processed before the queue can be rebuilt. The
wfntfqup.sql script checks the queue for any alert e-mail messages and, if it finds any,
exits without performing any changes.
Stop Notification Mailer, rebuild Mailer Queue using $FND_TOP/patch/115/sql/wfntfqup.sql.
Reference
Note 433359.1

Answer 1

Thanks for your update.
I have checked as per the metalink doc "242941.1" . i am getting below message only for IMAP.
*C:\prod\scripts>%AFJVAPRG% -classpath %AF_CLASSPATH% -Dprotocol=imap  -Ddbcfile=
c:\prod\prodappl\fnd\11.5.0\secure\PROD_qlng-s-012\prod.dbc -Dserver=qlng-s-003.
qalhatlng.int -Dport=995 -Dconnect_timeout=120 -Ddebug=Y -Daccount=oracle1@qlng
.om -Dpassword=System123 -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer
MLRTST : oracle.apps.fnd.cp.gsc.Logger.Logger(String, int) : Logging to System.o
ut until necessary parameters are retrieved for Logger to be properly started.
DEBUG: getProvider() returning javax.mail.Provider[STORE,imap,com.sun.mail.imap.
IMAPStore,Sun Microsystems, Inc]*
Kindly suggest need to any setup in ms exchange server or firewall level.
Thanks