KIN TwoM  PIN problem......

so after i found out people had been snooping in my phone, i set a pin. five minutes later i fogot it (i do remember the numbers are 8 6 4 2 but i dont know what order) i hear this can be fixed? and after trying 9 different pins, my phone showed the message about data being erased with one more wrong try.........help? sorry, i feel very stupid 

Hello, 
I wanted to ask if you were able to get your phone unlocked without erasing the data? I am hoping that you were able to keep all of your information in the device. 
I researched the KIN TwoM and I see that after 10 incorrect attempts to enter the PIN, the data is erased and is not retrievable. I found the below in the manual for the device.
"After eight incorrect attempts at typing your PIN, you’ll be prompted to type a specific number to continue trying. If you type an incorrect PIN a total of ten times, the data on your phone will be erased (but you will be warned after the ninth attempt)."
Please post back and let us know what happened.
Thank you!

Similar Messages

  • Kin Twom Screen problem. What am i suppose to do now?

    This is my 3rd Kin twom Phone
    (1st - replaced for some random software issue - went back to Previous kin for some reason..)
    (2nd - Certified Pre Owned - I Thought you guys check for Cosmetic problems? there was literally a part that came almost off on the phone. really)
    (3rd - slide was loosen too much compare to others, dusty camera,  & one of the screw bolts were missing - Representative said "I can't give you another replacement for this is already my 3rd phone(their new replacement policy or something? where is it written...?) and says they will give me an option of buying Extended warranty - did first, then rejected for they were literally asking me to PAY MORE FOR THEIR OWN MISTAKE)
    Whats more ironic? This happened within 2 months of my purchase(as i remember) and store representative never questioned when they saw me waking into the store like 5 times - barely one or two customers were there when i went there.
    Now, because Verizon store near me rejected the replacement(when two of replacement was already bad when i received it), i just sucked it up and used it, hoping i don't ever have to go back to the store to talk to the representative - that has no such respects to customers.
    Then few days ago, screen flickering begin, then within two days, phone died or something. Screen doesn't turn on, and it seems like phone just died because i cant sync with the Zune software anymore - even though phone is on(back light on keyboard is on when phone is open)
    What am i suppose to do now? go to that store representative and get rejected again?
    or even though they might replace it, get like a random Certified pre Destroyed phone?
    I wish Verizon will become customer friendly like as how they used to be 5 years ago. its just getting worse and worse every day.

    JH_Park,
    Good afternoon!
    I definitely understand any disappoint you may be feeling from this situation. Verizon Wireless do not have any such policy regarding a limit of replacements we issue, the warranty is not ours but rather the manufacturer and I apologize for any confusion. I would like to review your account and the concerns you are having with this device. Please send me a direct message for further assistance.
    Thank you!
    AdamE_VZW
    Follow us on Twitter

  • Problem setting up Gmail on KIN TWOm

    Very happy with my KIN TWOm - got my Zune setup, go to set up my Hotmail, perfect...but they I try to set up Gmail and it says "Not Set Up - There was a problem setting up your account.  Try again later".  When I call Verizon they tell me, "You must be typing in the wrong email or the wrong password."  It's been the same email for the last 5 years and I check it everyday - I think I've got it down.  When I kept complaining, they sent me to ADVANCED TECH SUPPORT were I was told to pull the battery out and restart the phone...when that did nothing I was told to change my Gmail password.  I wasn't surprised when that didn't work.  After all this I was told I should contact Gmail because it sounds like a problem on their end.  Here's the issue; they didn't make the phone, why would they know how to help?  The KIN website is no more - no help to be found with Sharp or Microsoft, so I guess this is my last chance - Anyone had the same issue, if so how can I fix it?

    You should not need to enable IMAP/POP to use your gmail account w/ the Kin. I personally use gmail, so it is the only email service i can verify works fine with the Kin email app. First, make sure you have an internet connection. That can be wifi, or the 3g network (i would suggest wifi; block 3G is my advice). Once you are sure you have a connection (try connecting to a few pages in the browser; don't rely on the little 3G icon), click on the email app icon, then click the Gmail icon. It will ask for 3 options: a name (i'm not sure if this has to match your email account's name, character for character; but i know mine does, so you might as well enter it as the same name as the one under your gmail account just in case),  the email address (including @gmail.com), and your password, which is case-sensitive, has to include all the symbols/numbers, etc.
    It should be as easy as that. The only problem i can see occurring is if your phone isn't actually connected to a wifi connection and has no connection to the internet, or if it does matter that the name you enter has to match the email account's name, but i don't understand why it would have to match, but then again it wouldn't be the first time Microsoft did something unexplainably weird.

  • Problems with KIN TWOm: NEED HELP!

    I am a new owner of a KIN TWOm. Originally i was a owner of a KIN ONEm. Now with my new KIN i have tried to create a KIN account and it comes up with a error saying that it can not connect to windows live right now. And then it goes to the social networking page. But since its not all set up its useless and just causes me to click on the links while i try to slide to my favorites and home. And every time i turn on my phone the sign in for the KIN account comes up but it doesn't work. It does not allow me to do any of the social networking options since i am not synced so i don't get any of the Feeds that i was really looking forward to in this phone. It also does not let me connect to my email that i was perfectly able to connect to on my KIN ONEm. And it also wont let me sync any contacts from my social networking sites. All the social networking capabilities that i was really looking forward to and that where the main objective of the phone no longer work. Why is this? And is there any way to fix this? If not, would there be any way to get rid of the middle screen that would show all the Feeds, and the sign in menu that pops up every time i restart my phone? Its still there but has no purpose. It just takes up space and frustrates me. I'd like to further my experience with the KIN TWOm instead of being in the dark. Thank you for your help.

        Hello alexz97,  I want you to be able to use the full capabilities of your phone! Are you trying to add the same Windows Live account that your had on the KIN ONEm or starting a brand new one?  Were you prompted to setup Wi-Fi before starting the sign in process?  Does it show a network connection?  I look forward to hearing from you so we can work to get you up and running!
    Thank You,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • Kin Twom problem

    Hi. I've had a Kin Twom for a little over 2 months now and it is starting to get really glitchy and turn off whenever it wants. When I turn it on, 60% of the time, right when i slide it up to use it it just turns off. I can not see spending extra money for another phone since the warranty is up on this one. Please let me know some alternatives are for I could not see being able to put up with this phone for two years.
    I am very disappointed with this phone's malfunctions.

    llamaboy88, I know dealing with a device that reboots is very frustrating. At this time, we do not have a permanent fix for the power cycling but a factory reset may resolve this issue temporarily. The Factory Reset process will set the preference settings to factory default and all user data and contacts will be erased. I will list the steps below and if you continue to have this issue, we may need to perform further trouble-shooting because this is an isolated issue and have not been reported as a known issue. 
    From the Home screen, select Settings.
    Select About Your Phone.
    Select erase phone data.
    Select ok.

  • Kin TwoM: Review, FAQ, Q&A, troubleshooting, etc.

    I bought the kin twom 3 days ago. We qualified for the new every 2 free phone, contract renewal deal, so i've been looking around for a few weeks, doing my research on forums here and there. So, i already knew most of the quirks by the time i bought it. To those who have made detailed reviews, thank you. It helped me decide whether to buy this phone or not. So to contribute back and perhaps help others searching for answers to the Kin twom, I am making a review/FAQ/Q&A to hopefully help answer questions, add my own insight, as well as information that i've found from scouring this and other forums. I  also have a few questions of my own that i will ask. It will cover many questions that i have seen asked around, questions i  had in mind before i bought the phone, as well as questions and observations i now have.
    ***and i am hoping somewhere a verizon/microsoft rep is reading this and passes the message along..that this is one of the  best feature phones out there, all it needs a a few minor firmware/software fixes, and really is as close to the 'perfect'  feature phone that i and many others have been looking for***
    This is a very long review, so I will post it in separate posts (apologies for the double.. 10x post).
    Contents:
    **1 Overview, pro's and cons
    **2 Physical quality
    **3 Wifi
    **4 Phone: calls, messaging, etc
    **5 Camera
    **6 Zune
    **7 Secondary apps: alarm, calculator, calendar
    **8 Cases
    **9 Sensors
    **10 Questions
    Background: my old phone was a razr v3m, back to the stone ages. It was a free phone when i bought it, and i was looking for a free phone upon upgrade too. This phone is $50, but for a one-time charge, that was within budget for me. I also used the new every 2 $100 towards purchase offer to get it free. That being said, this could be why i love this phone, because in nearly every way, it was a HUGE improvement. The type of things i was looking for in a phone: good call quality, qwerty keyboard,
    good camera. I mainly use my phone..as a phone. Call, text, and because i don't carry a camera around with me,
    having an 8 mp with me and HD video was a huge bonus. I don't mind touchscreens, as long as it has a separate keyboard with it (i can't stand just having a touch keyboard, because you can't really do anything unless you are looking at it, and even  then, you can miss keys). Looking online and finding this phone and that it had the great camera and full keyboard as a feature phone (no data) at a low cost, i was instantly drawn towards it.

    **1. First things first, this is a feature phone, not a smartphone. There are no apps. They call their programs 'apps', but they are really just every phone applications, like phone, calculator, messages, browser, etc. You can imagine why this phone failed its first time through as the kin twom, being a smartphone. It would make just about the worst smartphone out there. I also was not looking for the social networking type phone that this was originally marketed as. This phone is for people who DON'T want data plans, don't want to pay extra. It is currently being sold for $50 with a contract renewal/new contract, and $220 without a contract. The kin onem is a smaller version of the kin twom, if that is the form factor you are looking for, and that is currently listed as $20 w/ a 2 year contract, and $120 contract-free. They are very similar phones, from what i know, they have identical user interfaces and software.
    Here are the user manuals for the two phones:
    Kin Onem: http://cache.vzw.com/multimedia/mim/kin_two_m/kintwo_m.pdf
    Kin Twom: http://cache.vzw.com/multimedia/mim/kin_one_m/kinone_m.pdf
    I read this even before i bought the phone, but that could be because i am pretty picky when it comes to buying new products, especially knowing i want it to last at least 2 years. It would be a good idea to read this, although it is understandable if 150 pages isn't your definition of light reading (although this review is pretty long itself..)
    Here is also a link to a very helpful review video of the Kin twom (thanks to ertrox342, fantastic job!), you can see many of the features here. *note: for blocking data other than airplane mode, read further down my review*
    Part 1
    Part 2
    Response to comments
    off the top of my head, i will list pro's and cons of the phone (some of which will be covered in further detail below). Many of the cons have been listed all over these and other forums and are more bugs than just cons of the phone, but i will list them anyways.
    ***Pros:***
     *mostly deals with the functionality of the phone. In my opinion, it far exceeds my expectations (being a feature phone, low budget and all)
    -full qwerty keyboard: lots of spacing between keys, space on its own line, good for bigger hands, etc. (although i've heard people complaining theres too much room between keys..i don't see how you can have too much room, in my opinion thats probably because they're used to a squished, shrunk keyboard from a previous phone)
    -8 MP camera, 720p HD video, with flash, some lighting settings, and auto-focus (well beyond what i expect from a phone). No, the flash does not work with the video, nor can you use it as a flashlight, which is a little bit of a downside, but not unbearable. it does do have a burst setting, where it takes 3 successive pictures, good for motion, or where you need to capture a photo at the right time (think..the classic jump in the air).
    -great capacitive touchscreen: very responsive, registers well, very comparable to apple's iPhone, iTouch response. Has pinch to zoom, double tap, 2 finger tap, scroll features.
    -Wifi. Yes, internet without a data plan. the browser is based off IE6 (from what i've read), it opens most pages, plays certain videos (youtube is the main one, microsoft must have used a custom plugin to get videos working), really what you expect from a phone.
    -Zune player.  along with wifi, these are all extra bonuses i really didn't expect on a low-budget feature phone. although i am used to apple's itunes, it is a full player on-board the phone, it just takes getting used to the interface (unless you already own a zune)
    -FM radio. again, a bonus. Is within the zune player, and now i can listen to radio, or mainly for me, sports games, etc. One downside though, will be mentioned later (cons, **6)
    -3.5 mm headjack: standard size, i don't like it when phones decide to throw on a 2.5 mm headjack, although they both are 'standard', 3.5 is much more common, and saves you a trip down to radioshack and some $$ to buy an adapter, or new headphones.
    -good call quality, speakerphone works well, etc
    -Great battery life: that could be from what i am used to, my old phone needed daily charging, would often go low-battery in 3/4 a day, and it always had a low-battery beep that could not be silenced without silencing the entire device. It has lasted for 2 days now though, and that has been under pretty heavy use from me testing the new phone.
    -threaded messages: again, the main thing i use a phone for is calling and texting. The messages are sorted by contact, you CAN send more than 160 characters per message (it auto-divides them into individual messages), even to non-verizon customers. That was one of hte most annoying things about my old phone, was once you get to 160 characters (to non-verizon customers..but who really keeps track of who is verizon and who isn't), you had to send and start writing a new message. And yes, you CAN send/recieve MMS simultaneously to having a functioning Wifi (the 'right' way to block data, explained later, **3)
    -Alarm, calendar, calculator: one more thing i generally use my phone for..alarms and the calendar.the original kin didn't have a calendar/calculator, but microsoft did add these to the kin onem/twom models.
    -auto-brightness: brilliant. it works wonders for the battery life, and it adjusts it to a great level when needed. When it is dark..not very bright. when you're outside, brighter screen so you can see it. however, the sensor on the phone can sometimes be covered up by your hand, which makes the screen darker for the setting you are in, which might be what is happening to those who say the auto-bright doesn't work well. I haven't found the exact sensor location yet, but i believe it is the little dot by the earpiece.
    ***Cons:***
      This list is much bigger..but that does not mean that the cons exceed the pro's. The pro's are actual functionalities of the phone, the con's are minor quirks here and there, they can be bothersome, but not crippling. For most part, they are listed from most annoying to least. I will list as many con's as i have seen mentioned around the forums, as well as some of my own, so you can judge the phone for yourself. They don't all necessarily bother me.
    -volume buttons: they do not lock when you lock the phone. That is a sign of poor software engineering..but its bearable (lock..doesn't that mean lock everything, except unlock?). I ordered a case however, that hopefully will make the volume buttons a lot harder to accidentally push. I think what they had in mind was being able to change the volume while listening to music, but if it is locked, then it should be fully locked..they didn't get this one right. One thing about the phone, however, it seems to have sensors on it, whether infared, light, or just pressure/touch sensors, where the actual buttons don't register unless it senses it is 'being held'. Not quite sure how it works, but will discuss later (**9)
    -alarms do not have vibrate only: even if your phone is set on vibrate, there is no vibrate. i do have work-arounds, though, that will be discussed later (cons, **7)
    -messaging: only threaded messages. cannot just sort by time, with all contacts integrated. Also, no one has figured out a way to delete individual messages (or access the message info, for that matter), only the entire conversation. After using the phone for a while though, i realized i never would actually want to just sort by time anyways, it does sort by time in between all contacts, just not in between all messages. Also, people have said there is no way to forward messages, which i could not figure out either. However, i can't think of the last time i've forwarded a message anyways, so that doesn't bother me.
    -no contact groups. So far, i have not figured out how to make groups. I would love to pin some groups to my favorite contacts, rather than just individual contacts, but the only thing i figured how to do was to 'link' contacts. That groups them together, but then you don't see the names of the contacts, only their numbers (and i don't memorize numbers..not since i didn't have a cell). this is also directly related to mass-texting: you can send mass texts, but have to select the contacts individually, or use these groups where you can't see their individual numbers anyways, and have to select them one at a time.
    -Verizon's own backup-assist does not work with this phone. I'm guessing this is because the original kin had the online studio to sync everything, and they didn't bother making it compatible. When they made it a feature phone, they didn't bother making the backup work because it was backed up a separate way. Also, i've read that it does not support bluetooth OBEX profiles, which means you can't transfer contacts via bluetooth. It does have bluetooth in general, though. 
    -it was said in one of the other posts that verizon has been updating its systems to be able to transfer contacts for the new kin models in its stores. I don't know whether that is fixing the backup assist compatibility issues, or providing a way to direct-connect the 2 devices and sync the contacts, but that is promising news to those who don't want to spend the time entering in all of your contacts.
    -slippery backing: the material to make the backing of the phone is very slippery, what i would call poor quality plastic. sounds quite hollow too..like it could break with a drop. However, i'm getting a rubberized case for it that will hopefully fix this and not make it feel like i am going to drop the phone at any time (details later, **8). While the backing does feel cheap, the front half of the phone is very solid. it is a very thick, hard plastic, and doesn't seem like it would break upon impact. I did get a screen cover for it anyways though, because for its cost, i would rather put one on than be bothered by a permanent scratch. They are quite cheap online, although i did buy mine through verizon (they actually gave me a droid incredible cover because they didn't have kin accessories, but the screen sizes are about the same, so i can't complain).
      -along the same lines, because it is slippery, it is very hard to press the back button when holding it with 1 hand. i wish it had a back button on the touch screen along with the physical button.
    -form factor: the phone is largest along the front of the phone, and slighty chamfers in as you go to the back. when it is in your palm, it feels firm and tight, but when using things like the camera, it really would've been a better design to just not have that chamfer. From feel, i believe it only feels funny because the back cover is so slippery. When the case i ordered comes in, hopefully it will have enough friction to stay put and feel good in the hands.
    - a general lack of settings: there aren't many theme settings (only color), and no font sizes (for some reason, you can't zoom in on texts or anything else for that matter, other than the browser and pictures), so be weary if your eyesight isn't the best. Like mentioned with the alarm, there is no vibrate as a sound setting, only a global 'vibrate with sounds' setting. A work-around (that i haven't tested yet, but would most likely work) would be just to create a blank ringtone, and call it vibrate, and keep that global setting on, but you wonder why didn't have a vibrate only setting in the first place. When the phone is put on vibrate, alarms still sound.. but they don't vibrate. but when the global vibrate is on and the phone is on low, medium, or high volume, the vibrate does work for alarms. Kind of backwards. poor software debugging, if you ask me, but its bearable.  I wish you could custom move where the 'recent' and time dashboard were on the interface to the top corners, when holding it landscape, it is a lot more natural for me to press the top of hte screen, not the bottom.
    -no touchscreen keyboard. it doesn't have a touch qwerty, and it also doesn't really have a keypad touch either. while the keypad does come up with calls, you can't use it for texts, or inputting anything other than just a basic phone call. in other words, you have to open the phone to type. it doesn't have t9/predicative texting, and no quick texts either.
    -no back button on the touch screen..only the physical key. I wish microsoft would release an update with an optional setting to make a back and home button  appear in one of the corners much like the time dashboard and recent buttons are.
    -this isn't a kin specific gripe, but phones with accelerometers/auto-rotate in general. I've never had a device that had auto-rotate, so it will just take some getting used to, to keep the screen from not rotating the other way when i don't want it to (if i want to use the phone lying down, i will have to turn it the other way, etc).
    -qwerty keyboard: the enter key is right next to the backspace key (not to mention that return and backspace icons look very similar...). Aftera  while, you sort of remember which one is which, but having them further apart could've been a better design (there is about a half inch of free space on each side of the keyboard). Also, the keyboard does not have cursor arrow keys (up, down, left, right), and they don't come up on the touchscreen either. With all that free space, it would've been really nice if they added cursor keys, but the touch screen works well enough to just pick the spot you want to move the cursor to.
    -fm radio: have to have headphones plugged into phone to use the radio. the headphones act as an antenna for the radio, which is really weird that they didn't bother putting in an internal antenna, because the phone itself already has an internal antenna..there may be a way to 'fool' the device into thinking that headphones were plugged in, but then you could use the radio with just the speaker (i don't think the quality would be too bad without the headphone antennas because the phone has so many conducting parts already..why didn't they just put in an internal FM reciever?).
    -no alarm only setting in with volume
    -no microSD slot. although i kind of expected this, much like the iphone or some other smartphones don't have slots, just built-in memory. But i doubt i'll run out of 8 GB, because i don't think i'll be using this as an mp3 player.
    -the end call button on the touch screen is pretty small (and there is no physical key to end the call), but nothing i won't get used to.
    -ringtones: from what i've read, you can't directly add custom mp3 ringtones to the phone. You have to send them via MMS to the phone. Also, there hasn't been a way to delete ringtones, as far as i know. The default ringtones aren't any good (they also have pretty cheesy names, a carry-over from the social-marketing of the original kin). You can transfer ringtones to the phone, from another phone and MMS, or by emailing your phone at ##yourphonenumber##@vzwpix.com. You also can't rename ringtones. In other words, though, if you do get ringtones (through MMS or texting it to yourself by email), make sure they are named the way you want them to be, and that you are ok with them being permanent, at least until a solution is found. I did read, that if you save the ringtone through zune, under the music folder, then you can delete it when you want.
    -Cannot access kin as a mass storage device. Have to sync through zune. Although Zune isn't that bad (it is windows, and i own a PC running windows 7, making them very compatible and interlinked), i am used iTune's interface, so i just have to learn Zune's UI. You add and remove music, pics, video, etc between the phone and computer through Zune player. It is a free download software. You can also organize photo albums through zune on the computer, it just takes some getting used to if you aren't already a zune player user. I do not know if Zune player works on Mac's, but i read that they are going to be releasing a mac version soon.
        download link: http://zune.net/en-us/products/software/download/default.htm
    -ugly interface: unlike most touchscreen phones where the icons are small and there is blank space, the kin twom has large 'flooded' icons that cover the entire home screen, and aren't editable. I don't think it is that ugly, but it certainly is a change from 99% of the verizon-default interfaces.
    - Background wallpaper: cannot orient the picture direction. I don't care too much which direction the lock screensaver is, but it may be true that you can only have the picture set in 1 direction. It does not change with the accelerometer auto-rotate, but what you can do to change between landscape and vertical is take the picture in the opposite direction and then apply it. I read on one of hte other posts that they can only set it as a landscape background, but i have only been able to set it as a vertical background. That is how i normally hold my phone anyways though, so no problem.
    -Some people have said that the camera button is hard to press, and when you do, it often shakes the phone, causing a blurry picture. i haven't really had problems with that. One thing you have to realize, is it is a 2-step push camera button. Hold half-way to focus, then snap the rest to take the picture. If you push it all the way, it will quickly auto-focus and then take a picture. Same goes for the touch-screen camera take button. The phone can try to slide open a little when taking pictures, but i've found a way to hold it so it is firmly in your hands. Just make sure you are holding the back of the phone on the bottom, not just the screen part.
    -There are no voice commands (as far as i've noticed, if there are, someone correct me on this). I'm putting this under con's because it is something the phone doesn't have that most phones do, but for me personally, i almost see this as a pro. Now i won't accidentally be pushing buttons and hear 'please say a command'. Now, if you use a headset or something like that, that could be a downside.

  • Kin Twom settings icon

    I'm having a hard time moving around my settings icon on my Kin Twom's app page...
    I move the icon to where I want it to be (left, right, up, down, wherever) then when I restart my phone, the icon moves right back to where it was when I first got my phone. Anyone else having the same problem? I want to move it so that it will be on the very last row on the right side of the app page, but it just won't stay put!!

    Verizon is in general just giving ill-advise to the Kin phones in general..many of their reps don't know the specifics to the phones. Sorry for the inconvenience. To be honest, i can't think of what could be causing it. I don't have that problem, and from what i've read, no one else here does either. It could simply be a defective device and you should file for a warranty replacement. And unlike how it should be, just remember that you probably will know more than the representative you talk with, just know that and be patient with Verizon. If you don't, you'll only get frustrated with them from their lack of cooperation and knowledge.

  • Kin Twom Charging question

    I have been using Kin Twom for about a week now and like it. But been having some issues with charging. Problem is it doesn't indicate when the charge is full. Anyone else have this problem? How long have people been charging the phone for full battery? and is there any way to know if it is fully charged?

    There are two ways that I have found.
    When the phone is plugged in and unlocked, tap the clock at the bottom right to bring up a menu which has your signal data, date and time, ringer volume, and battery status. The green amount in the battery icon is the amount the phone has charged. When the battery is totally green, it is fully charged.
    When the phone is off and plugged in, the screen will show a battery with a red amount indicating the charge of the battery, along with a number which indicates the percentage charged.

  • Kin twom battery display

    my kin twom battery sometimes show low battery, but after a while, it comes back some level, without even charging. Is that normal?

    Yes, and no. To say that your battery has problems, it possibly could, but it could also be completely fine. Battery life indicators themselves aren't the most accurate things, but there are a few things that you could do to help them. Try cycling your battery a few times; that means fully charging, and then fully discharging it. Note, that this does not mean overcharging, and by fully discharging, i mean by going till it gives the low  battery warning, or 10% left.
    Here's a quick article regarding rechargeable batteries:
    http://www.puremobile.com/cell-phone-batteries.asp
    One more article regarding batteries, specifically the section 'prolong your battery life'
    http://www.wikihow.com/Make-Your-Cell-Phone-Battery-Last-Longer
    Just a heads, Lithium batteries and nickel batteries behave in very different ways; so don't take all this advice for all batteries, make sure you know what kind of rechargeable battery you are dealing with. Most newer cell phones, including the kin, have lithium-ion batteries (whereas, most rechargeable AA/AAA batteries are Ni-MH). They're not going to be directly 'damaged' by not fully discharging and fully charging (in fact, read the article below, you will actually see they benefit from not fully discharging), but that doesn't go to say that the indicator might be a little off (as in your case). Theoretically, if you cycle it, it will be able to 'zero' out the indicator. On the 2nd link i provided, you will read that it says lithium-ion batteries don't require cycling of the battery, and that is true in that it doesn't damage the chemicals to not completely cycle them. However, i probably just do it out of habit from time to time. And regarding the indicator effect, that is more aimed towards nickel-based batteries but it still could be prevalent in lithium-ion batteries.
    You will also notice in the 2nd article that it says not to completely discharge a lithium battery, and that is true. However, with the Kin batteries, they automatically will shut off and just not turn on when their battery is below set level, my guess is ~8%, so that is a fail-safe against significant damage to the battery. I would still recommend charging them no lower than the region where it has the low battery indicator (the diagonal-lined low battery) and not use the phone much longer after it has the critical battery warning (where the indicator is completely empty); mainly, don't make it a habit of going down there on a consistent basis. from my experience, the phone just shuts off very soon after you get the pop-up of 10% battery left, and that is a good thing in terms of preserving the battery life.
    One last more in-depth article regarding the batteries:
    http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
    The biggest thing to get out of this one:
    "Similar to a mechanical device that wears out faster with heavy use, so also does the depth of discharge (DoD) determine the cycle count. The smaller the depth of discharge, the longer the battery will last. If at all possible, avoid frequent full discharges and charge more often between uses. If full discharges cannot be avoided, try utilizing a larger battery. Partial discharge on Li-ion is fine; there is no memory and the battery does not need periodic full discharge cycles other than to calibrate the fuel gauge on a smart battery."
    So yes, the periodic full discharge could help your battery gauge re-zero/calibrate itself. Naturally, you aren't going to charge your phone at the exact same level, every single time; but say you do, just by dumb luck, then the indicator could slowly begin to think that was the capacity of hte battery, which it isn't. In your case, it sounds like the indicator is indeed off, so give it a try, only one or 2 cycles should do it.
    Regarding battery life, in this article, there is a chart of experiments regarding the depth of discharge and charge cycles before the battery wears. Do the math if you want (simply multiply the percentage by the # cycles to get the equivalent time of 'full cycles' of battery life), but it comes out that completely cycling the battery consistently has a lower battery life, but at the same time, charging the battery when it is nearly full (10% discharged) continually actually has just as poor of performance. The optimal battery life from their experiments is somewhere in between 25% and 50%; but that is hard to tell if they are talking about 'time' cycle, or by total capacitance of the battery left. Batteries discharge logarithmically (in simpler terms, not in a straight line).
    And one of the simplest solutions, at times, it could simply be that your phone isn't recognizing it correctly, so just turn off the phone, pull the battery, and put it back in. I don't have any solid 'evidence' as to if this helps or not, but it sure doesn't hurt and lots of times the simple reset does wonders.
    I'm just giving you the data, and my opinion and what i do. There comes a point of balancing a good battery and convenience. I know i don't base my life around when i need to charge my phone; sometimes charge it when it goes down to the low battery indicator, others i charge after a day or 2, when it is still around half full. Thinking about it, i really don't care too much if my battery lasts as long as it did when i got it new, or if it has some wear and a reduced capacity, as long as it lasts ~2 days. I like charging at night, so that is when i do it. If you spend so much effort trying to preserve your battery life by charging it at 50% every single time, you might as well pretend your battery only has 50% capacity, cause you never use it past that point. I'll take the little bit of cycle wear that comes along with charging it by convenience; worst case, i am so dissatisfied with my battery i have to buy a new one for $30. But you look at the charts from the 3rd link, and it only varies from ~90% capacity to ~70%. I can live with that. That gets me through my 2 days, and chances are in 2 years, i'll be getting a new free phone to replace this one.
    Sorry for the super long post, but the answer to your question is located within the first paragraph. The rest is just extra information about the batteries.

  • Contacts saved on the KIN TWOm

    I just spent a few hours keying in all my contacts from my old phone.
    Now I'd like to know if there's a way to save or export them to my computer.  If this phone needs to be replaced under warranty and I get another KIN TWOm I sure don't want to have to repeat this tedious process again.
    Is there a way to export my contacts that are on my KIN TWOm and import them if needed?
    Thanks

    I am not sure if it would be possible. You probably already know, that backup assist syncs the backup to an online database, that you can access through My Verizon. I am not sure if there is a 'sync with computer' option from the website, if it could grab your outlook, gmail contacts, etc. Assuming it could: then it would be similar to treat the backup assist and your computer as the same source. Now, from there, like stated, you can get contacts from backup assist to the phone (it requires a trip to the store): i'm not sure if they have to physically hook up a separate phone, to the kin phone, to do so. But if they do, then it would be about as simple as loading the backup assist contacts to a separate phone, and then hooking up that separate phone to the Kin. I don't know if you own the phone, or if you are currently shopping, but the phone does have a hidden programming menu (accessed by dialing ##77647266488, access code is 000000; note that you have to dial this from the 'phone app', you can't call it from a saved contact, etc because it isn't actually dialing a number, it is just running a process that goes to the programming menu). In that menu, there is a contacts menu, and in there, an import contacts, and export contacts.
    screenshots of the programming menu:
    The problem: no one knows where the phone imports from, or where the phone exports from. When you press export, it will say 'contacts successfully exported!'. My guess is, it creates some 'standard' file type containing your contacts, and when you go in-stores, the machine that they use accesses the actual memory of the phone, and in whatever folder it stores it in, they can just pull it from there, or import a file into the phone in the same manner. I do know, that a while back, i was playing around in this menu and accidentally pushed 'import contacts', and then i had duplicates of every contact, which was a pain to go through and delete. So it seems likely that they have that file type i mentioned ont he phone, and depending if you push import or export, it'll either create the file, or import that file type into the phone contacts list (maybe..could it be as simple as connecting the phone to the computer via usb while pushing this button..?? but i doubt it, its never that easy with microsoft; maybe you or someone else can try it though, just in case ).
    I don't know how much computer knowledge you have, but I read another thread saying they were trying to use a workaround, with a program called 'Python' (also another method in-progress called 'bitpim') to access and edit the phone, both its code, and just as a file on the computer (think, mass storage device-type access). I also read somewhere that someone was able to open the phone's contents ont he computer, but the problem was he couldn't open individual files like they were locked, or read-only. But I bet, if you can open it up on a computer, then you can pull the file out, or copy one in, and then it would make transferring contacts possible at home on any PC. But, if you're like me and either/both don't have the knowledge or the time to figure this out, then you have to live with no exporting contacts. If you do have this computer knowledge though, go ahead and try it out.
    With one exception, i bet in-stores, they are able to access the phone's files and pull out that export file, so maybe they would be able to transfer that to My Verizon, or another phone/database to back-up. Just to warn you though, Verizon reps are not computer science majors, so they likely wouldn't be able to figure this out (if they haven't already, that is), and from my experience, most reps don't even know that this phone was re-launched.
    I'll just ask though, if you do figure this out, please share Many, many of us would like to know.
    Edit: Here is a link to the microsoft forums that has an extensive, technical discussion about reading the phone as a usb device, editing the phones and trying to get contact importing/exporting to work, etc. Within this thread, 3 other threads working ont he same thing are also linked.
    http://social.answers.microsoft.com/Forums/en-US/pmxphone/thread/9b23d62d-f399-4957-9d42-4a443fb55bc3

  • Shipping, Kin Twom Phone....

    i ordered a KIN TWOm last thursday at about 4: 45pm and i had the overnight shipping thing but i still haven't gotten my phone yet. it's been a whole week and i still haven't gotten my email. is anyone else having this problem??

    the verizon person told me that they already shipped the phone and i can't cancel it because the phone is with fedex. When i checked my status on fedex it says "initiated" The person told me t just means that the phone is with verizon but they can't do anything because of all the snow but there are so many cars on the roads and kids are going to school so i don't see the problem why they can't send the phone

  • Kin twom Wi-fi not working... really frustrated

    I have a WPA 2 network however, when I try to connect to my wifi it says " can't connect to the NetPro network right now. try again later" I have not had the oppurtunity to try this for any other networks. However, I did try a random password for my neighbors, and instead of a message coming up as password invalid or something like that I got the same message. How do I connect to my wi-fi?

    Just a thought:
    I am a new KIN TWOm owner (not an expert) so I frequent this site to learn about my new phone:
    I have an Airport Extreme 802.11g.  I am currently using a WPA2 locked network.  I had no problem signing in with the the KIN TWOm.  My router is pretty old.  I do not have the newer 802.11n one.
    I just looked in the manual under wifi and it does not specify compatible routers but I do recall reading that the newer 802.11n is not supported.  This was on a forum and not in the manual.  (Oops!  It is in this thread!) 
    I'm glad I have not upgraded my router in years because mine seems to be working with my KIN TWOm.  
    So, is it the phone or the router?  I don't know? 
    I will say that I have to remember to turn wifi off of a device (KIN TWOm, iPod Touch, MacBook etc ...) I am taking with me before I leave the house because while I'm gone the entire network shuts down.  If I turn wifi off in the device I am carrying out of range then the home network keeps working.  If I forget to turn it off of the device I am traveling with, I have to restart the network by physically unplugging it, count to 10 slowly, plug it back in, then everything just starts working again without having to retype the password.  It doesn't work if I just reset it from the ethernet device.  Leaving the house with a device that has wifi on connected to the home network knocks out everything connected to the network, iPod Touch, computers, etc ...  Once I unplug & replug the network in, everything just works again within about a minute or so.
    I figured that out the hard way with my iPod Touch.  My family kept complaining that the network was down and I noticed the pattern of whenever I leave the house with my iPod on wifi the network goes down.  It's the same with my KIN TWOm and my MacBook.  I don't know if it has to do with firewall settings or network settings or what?  I just make it a habit to turn off wifi on the device I am carrying with me before leaving the house.  I can still turn it back on once I am out to access public wifi.  Then it still works for the rest of the family while I'm gone.  When I return home I have no problem reconnecting to my home network.    
    I hope this is clear enough.  It's hard to explain in writing.

  • Has anyone else honestly had GOOD luck with the Kin TwoM?

    I recently purchased a Refurb Kin TwoM off ebay...I havent yet activated it but I did want to pass this along to others (as I was curious about) that I WAS able to take my old Samsung Intensity to a VZW Store and they transferred all my contacts within about 5 minutes! I wanted to make sure that would work first before anything!  Also, I tested out the wifi @ home and Mcdonalds and it connected just fine!..its like a Wifi-Enable Mp3 player right now and it only cost me $40, so hopefully once i fully activate it the actual PHONE will work!  There are a few quirks Ive noticed like others have pointed out..such as the screen lock doesnt actually lock the volume controls on the side....and the browser is awesome for a basic phone but isnt quite as smooth or 'fluid' for webpages like our Ipod Touch is...(but you really shouldnt compare it to any smart' devices that like) Im not sure if its true for all Kin's but I havent been able to play videos offline like Youtube? anyone else have this issue? I also wish with there were some simple Apps like FB / Twitter/ Maps available but I suppose I cant expect too much!

    I know I'm tempting fate by posting this, but yes, I've been quite happy with my KIN TWOm.
    I got mine originally in June, 2011. A couple of weeks later, it dropped from the holster on a dirt path and must have hit a pebble or something, because a small section of the screen stopped working. VZW sent me a "Certified" replacement (cost me $99 because of the apparent physical damage), and it has been performing fine for the past 13 months.
    Sure, there are some software quirks (It's Microsoft, remember?) but the benefits clearly outweigh those.  Probably the thing I miss most is the lack of any voice recording/command function.  But I love that it has WiFi, and the nice camera and 8GB memory let me take over 400 pictures when my normal camera was stolen on the second day of a trip to Europe.  The Zune music player is nice as well, and the e-mail client, while limited in function, is much nicer than the one on my previous phone.
    As for the actual phone functions, I text more than I talk, and the physical keyboard is very nice for that. As for voice calls, I do that pretty seldom, but have not had any problem with dropped calls, volume, etc.
    OK, the big elephant in the room is the "black screen" that seems to affect so many people. It's happened to me a few times as well. I think my background as a computer guy has helped me deal with this.  When this has happened to me, it's always been when the device was "sleeping", and just didn't want to wake up. Like maybe it wasn't recognizing the interrupt from the "back" button. In those cases, I've found that holding the button down a little longer, opening the keyboard, or briefly pressing the power button will get its attention. Or sometimes I just need to let the device rest for a minute or two and it manages to untie itself.  There have just been a very few times when I've had to do a cold boot (remove/replace the battery).
    You also need to be careful as to how you put the device in your pocket or belt holster. Make sure that you don't position it in a way that the power button can be accidentally pressed when you sit down. There have been a few times when I take the phone out of my pocket and the little power off confirmation box is displayed. If that happens, be careful not to touch "OK" -- unless you want to power off.
    Anyway, maybe mine is living on borrowed time, but overall I've been very happy with it so far.
    I know there are others who have not had such a good experience, but this thread asked for people who were happy with their KINs, and I am.

  • My KIN TWOm saved my vacation

    Well, from reading this forum, I guess I have the only KIN TWOm that hasn't self destructed yet.  Not only that, but it saved my recent vacation!  So I thought I'd share a happy KIN story.
    We recently went to Europe for two weeks. I knew the KIN wouldn't work there (GMS vs CDMA), but I took it anyway for the music player on the long flight, and just to see if I could use the WiFi to check e-mail and sports scores from any cafes or hotels that happened to have WiFi.  That worked!  Only problem was that Google is apparently smart enough to check your IP address, so when I accessed from Mykonos, it sent me back the page in Greek!
    Anyway, my regular camera was stolen the second day of our  trip -- in the Vatican, ironically.  So the only way to record the memories was with the camera in the KIN.  For the next 13 days, I took over 450 pictures with the KIN.  They were reasonably sharp for a tiny cellphone lens, and the color was great.  Even with all those pictures in memory, there was still over 6GB free.  (I was taking pictures at 1600x1200 resolution.) When I got home, I easily transferred them all to my computer (using the same ZUNE software that doesn't seem to work for anyone else).
    One of my favorite features turned out to be the double tap that toggles back and forth between wide angle and 2X -- which would be about "normal" for a 35mm camera.  Exposure was pretty good -- except it didn't handle strong backlight situations very well. The battery held up quite well -- possibly because I had it in airplane mode most of the time since I couldn't use it as a phone over there anyway.  I also habitually turn the screen off between uses.
    Bottom line...given this is a cellphone, not a camera, the results were surprisingly good and I'm REALLY glad I had it with me.   

    Hello RTFM!
    I am so glad you enjoyed your trip to Europe and glad you were able to capture those memorable moments with your KIN TWOm!
    Thank you for posting such a great story regarding your experience with your device.  I, too, recently returned from an overseas trip and my mobile phone was my camera.  I was able to capture great pictures for my friends and family see as well.  It is unfortunate your camera was stolen, however, the KIN stepped right in and allowed you to still capture those memorable moments.
    Again, thank you for posting!

  • Kin Twom Troubleshooting and help please?

    Alright, so I got my Kin Twom a couple months ago, and about the 3rd month after having it, it shut itself off, and, upon turning it on, it went to the Verizon Wireless startup screen for about 5 minutes, then moved on to the Kin Twom screen for another 5 minutes, then went to a completely black screen except for the backlight. I couldn't turn it on or off and had to take the battery out to shut it down. A few times I put the battery in and it would startup completely, but the touch screen didn't work. I assumed it might've been overheated so I left it inside and left it alone for several days, and, lo and behold, I turned it on and it started working normally again. It worked fine for about another month, but a few days ago it started to do the same thing. I went to a Verizon store and asked for a replacement and they told me the manufacturer most likely not replace it because of a tiny crack on the screen.
    Has anyone else had this same problem? If so, how can I fix it?
    Thanks for your help!

    Hi lightsonthesky!  We can certainly can complete troubleshooting. However, if the phone has a cracked screen it may be determined that the problems were caused by the physical damage. Do you have insurance? If so, the physical damage would be covered. If not, send me a Private Message and include a contact number and the best times to call you. 
    ChaunceyM_VZWsupport
    Follow us on twitter @vzwsupport 

Maybe you are looking for