Labview runs in front of dialog box from third party .exe - cannot simulate keyboard input

Hello,
I need to use an external software to set some parameters of an actuator. When I run this software from Labview (using System Exec.VI) it opens a screen while loading and then a dialog box. I need to select something from this dialog box (I am using a keyboard simulator). But just after the dialog box appears, Labview's window comes in front of it and then all the keyboard commands end up in the Labview's window instead of the external dialog box.
Has anyone ever had a similar problem? I have been looking aroung and I could not find a solution. I cannot use the ALT+TAB or anything like that because dialog boxes do not appear there (something of "modal" and "non-modal" windows).
I came up with a very unreliable solution by chance: If I hit (actually simulate) one key while the loading screen is on and before the dialog box appears, then the dialog box stays upfront. I think it is like telling the Labview "do not come to the front, I want to stay working in this other window". I do not trust this temporary solution at all but maybe it triggers an idea for a solution.
Please see the attached image: After I hit the RUN button, my exe is called and the "loading" screen is displayed on front. Then, the dialog box is left behind the Labview interface.
Any ideas are welcome!!
Thanks,
Laura

Hi Wayne,
I believe it is a good idea to use Portmon, I will give it a try hopefully today. 
I have attached the two manuals that can be downloaded from the actuator's webpage (http://www.miraiintertech.com). Then I have attached the manual of the software (I cannot attached the software because they sell it); check on page 24: CTA-1EX, that's the software I am using. 
Isn't it weird that there is little info about the dialog box thing? I would have thought that many people had this issue.
Thanks for the help! 
Laura
Attachments:
EE06426I.pdf ‏1094 KB
TMBSCOM.pdf ‏319 KB
TBVST-Manual2009.pdf ‏4482 KB

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