Lancement Creative Cloud : page blanche

Bonjour,
je viens de suivre les étapes d'installation de Creative Cloud.
Après téléchargement puis installation, je rencontre un problème au lancement de l'application.
Le "spinner" annonce le chargement puis ensuite page blanche comme ci-après :
Pouvez-vous, svp, m'indiquer la démarche à suivre.
Merci

Bonjour, j'ai le même problème sauf que lorsque j'essaye de touver le dossier Appdata il n'existe pas sur mon ordinateur. J'ai du restaurer mon ordi après une semain en version d'évaluation et du coup il a perdu le creative cloud. Depuis que j'essaye de le retélécharger il me met au mieux cette fenêtre blanche, au pire il refuse d'installer le cloud... Pensez-vous pouvoir m'aider?
Merci beaucoup

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