Landscape question using XI

We are a SAP partner and host a SAP All-in-one solution for let's assume 10 customers. They all have their own ECC, BW and Portal instance for production.
My question is:
do they all need to have their own XI production system or should we go for one XI production system?
Thanks in advance for your answers.

Hi,
A single XI production server will do but it will in turn arise 2 types of situations.
1) If there is a single system, then u should prevent SPOF (Single Point of Failure)
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/0f00c890-0201-0010-beb2-c96050edc426
2) Using the single system may hit the performance. Load balancing could solve the problem in this case
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/c3d9d710-0d01-0010-7486-9a51ab92b927
Regards,
Prateek

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